Help Desk Hours and Locations

Contact the ITS Help Desk at the main campus at (415) 422-6668 or itshelp@usfca.edu, or visit your nearest help desk. 

Gleeson Library

Spring Hours:
Monday – Thursday: 8:30 am – 10 pm
Friday: 8:30am - 8 pm
Saturday: 10 am - 6 pm
Sunday: 12 pm -  7 pm

Directions: We are located at the Circulation Desk. When entering Gleeson Library, we are located to the left of the front desk.

Exceptions: 
President's Day: Monday, February 18, 2019  - Closed
Good Friday: Friday, April 19, 2019


View Larger Map of Gleeson Library

McLaren 100

Spring Hours:
Monday – Friday: 7:30 am – 5 pm

Directions: This location is in Room 100 of McLaren. From University Center, go south to the entrance of Malloy. Enter Malloy and exit straight to the patio. Across the courtyard to your left is the door to the Help Desk (McLaren 100).

Exceptions: 
President's Day: Monday, February 18, 2019  - Closed
Good Friday: Friday, April 19, 2019


View Larger Map of McLaren 100

Lone Mountain North

Spring Hours:
Monday – Friday: 7:30 am – 5 pm

Directions: This location is on the 2nd floor of Lone Mountain North. From Lone Mountain Main, go to the first floor. Walk towards the Lone Mountain Residence Hall, past the Wolf & Kettle Cafe and vending machines. Show your ID at the front desk. Take the elevator down to the 2nd floor.

Exceptions: 
President's Day: Monday, February 18, 2019  - Closed
Good Friday: Friday, April 19, 2019


View Larger Map of Lone Mountain North

Branch Campus

Downtown Campus
For the downtown campus, contact the ITS Help Desk during service hours at (415) 422-7009 or itshelp@usfca.edu.

During off hours, please contact the Main Campus Help Desk at (415) 422-6668.

Monday – Friday 8:00 am – 5:00 pm
Pleasanton Campus
Sacramento Campus
San Jose Campus

Contact the ITS Help Desk at itshelp@usfca.edu or (415) 422-6668.

Off-Hour Emergency Contacts

Members of the System Status email list may log in with their myUSF ID and password to access the ITS Off-Hour Emergency Contacts list.