Help Desk Hours and Locations

Contact the ITS Help Desk at the main campus by contacting the Help Desk at (415) 422-6668 or itshelp@usfca.edu, visiting your nearest help desk, or visiting the ITS Service Portal

Fall Hours:

Virtual and phone support hours:
Monday - Friday: 7:30 am - 10:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 12:00 pm - 7:00 pm

Live Chat:
Monday - Friday: 7:30 am - 10:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 12:00 pm - 7:000 pm

Walk-ins at McLaren 100 are by appointment Monday-Friday 9:00 am-3:00 pm.

Gleeson Library

Fall Hours:
Closed.

Directions: We are located at the Circulation Desk. When entering Gleeson Library, we are located to the left of the front desk.


View Larger Map of Gleeson Library

McLaren 100

Fall Hours:

Virtual and phone support hours:
Monday - Friday: 7:30 am - 10:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 12:00 pm - 7:00 pm

Live Chat:
Monday - Friday: 7:30 am - 10:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 12:00 pm - 7:00 pm

Walk-ins at McLaren 100 are by appointment Monday-Friday 9:00 am-3:00 pm.

Directions: This location is in Room 100 of McLaren. From University Center, go south to the entrance of Malloy. Enter Malloy and exit straight to the patio. Across the courtyard to your left is the door to the Help Desk (McLaren 100).


View Larger Map of McLaren 100

Lone Mountain North

Fall Hours:
Closed.

Directions: This location is on the 2nd floor of Lone Mountain North. From Lone Mountain Main, go to the first floor. Walk towards the Lone Mountain Residence Hall, past the Wolf & Kettle Cafe and vending machines. Show your ID at the front desk. Take the elevator down to the 2nd floor.


View Larger Map of Lone Mountain North

Zief Law Library

Fall Hours:
Closed.

Directions: We are located at the Circulation Desk. When entering the Zief Law Library, we are located to the left of the front desk. 


View Larger Map of Zeif Library

Additional Campuses

Closed.

Downtown Campus
Summer Hours: Closed.

Please contact the Main Campus Help Desk at (415) 422-6668.

Pleasanton Campus and Sacramento Campus
Contact the ITS Help Desk at itshelp@usfca.edu or (415) 422-6668.

Off-Hour Emergency Contacts

Members of the System Status email list may log in with their myUSF ID and password to access the ITS Off-Hour Emergency Contacts list.