How Do I?
NOTE: Some articles are public (no login required), and some are restricted (login required). Certain articles are limited to particular divisions, such as ITS. To search by keywords, visit the Service Portal.
Administrative System Suite (Banner)
Find an Overview of Self-Service Banner
Order an Official Transcript or Print an Unofficial Transcript
Find a Quick Reference Guide to Banner Keyboard Shortcuts
View a List of Banner Functional Experts
Navigate between Banner forms
Quick Start Guide: Level 1 Plus Classroom with HDMI
Quick Start Guide: Level 1 Plus Classroom (without HDMI)
Quick Start Guide: Level 2 Classroom
Quick Start Guide: Malloy LL Level 2 Classrooms
Quick Start Guide: SF Downtown Campus Level 3 Classrooms
Configure an iPhone to access Exchange
Configure an Android phone to access DonsApps Mail
Synchronize Microsoft Outlook with DonsApps
Initiate sending an encrypted email by a faculty or staff member
For additional How do I articles, please search for "email" on the Service Portal.
Access the ITS eStore Personal Software Purchase or Dreamspark programs
Purchase a Personal Computer at a Discount
Purchase and Install Windows for My Personal Computer
What is VMware Fusion?
Obtain a Student Copy of Microsoft Office 365
Network Wifi Access for Visitors
Connect to the Internet at USF
How can my visiting friend or relative use the USF wireless network?
USF Visitors FAQs
For additional How do I articles, please search for "wireless" on the Service Portal.
Network Remote Access (using VPN)
Personal Device Security
Do I need antivirus software?
Protect my computer from viruses
Should I scan my computer for viruses?
Configure Sophos Anti-Virus for on-access scanning
Keep your personal computer/laptop up to date
Why is data encryption necessary?
What is full-disk encryption vs. file encryption?
What are the limitations of disk encryption?
Securely delete a file or directory from a PC
Securely delete a file or directory from a Mac
For additional How do I articles, please search for "personal device" on the service portal.
Find out where to print on campus
Request assistance with multifunction printers
Add a network printer on a Windows computer
Add a network printer on a Mac
For additional How do I articles, please search for "printing" on the Service Portal.
Project Management Services
Reporting & Analytics
USF Announces Information Security Training Requirement
General Information & FAQs for ISABT Course
Course Navigation FAQs
How can I confirm that I've completed the Basic Training Course?
Why do I continue to receive alerts to complete Security Awareness Training?
Examples of PhishMe emails
Understand Password Protection
Understand Spyware and Adware
Understand Identity Theft
Avoid Identity Theft
Understand Phishing Scams and how to avoid them
Why do spoofing emails appear to be sent by my DonsApps email account?
Know what software should be installed on my university-owned computer
Order additional software for my university-owned computer
For additional How do I articles, please search for "software" on the service portal.
NEC telephone services, features, and quick reference
Use a Cisco VoIP phone
Forward calls to another number (Voicemail)
Forward calls to another number (NEC)
Reserve a conference phone
Setup a Polycom conference phone
For additional How do I articles, please search for "phone" on the Service Portal.
Resetting myUSF password
How Do I Reset or Change My Password
Look up my USF ID number (CWID)
Access Self-Service Banner Photo Class List (Faculty and Advisers)
Change myUSF username
Request an Alumni myUSF account
Request access to myUSF for an affiliate or contractor
Set up access for a parent/guardian to pay tuition online
USF Event Calendar & Scheduling
Connect to the Internet while at USF
USF Wireless FAQs
Connect a device that does not have a browser to the ResHall network
How can my visiting friend or relative use the wireless network?
USF Visitors Network Guest Information
For additional How do I articles, please search for "wireless" on the service portal.