How Do I?
Administrative System Suite (Banner)
Find an Overview of Self-Service Banner
Order an Official Transcript or Print an Unofficial Transcript
Find a Quick Reference Guide to Banner Keyboard Shortcuts
View a List of Banner Functional Experts
Navigate between Banner forms
Application Development & Support
Quick Start Guide to Standard Smart Classrooms
Quick Start Guide to Smart Classroom Levels
Quick Start Guide to Level 1 Plus Smart Classrooms
Quick Start Guide to Level 2 Smart Classrooms
Quick Start Guide to Malloy Hall LL Level 2 Smart Classrooms
Quick Start Guide to SF Downtown Classrooms
Find out where to print on campus
Print to a Multifunction printer from a personal Mac
Print to a Multifunction printer from a personally owned PC
Install the Xerox Multifunction printer driver on a personally owned Mac
Install the Xerox Multifunction printer driver on a personally owned PC
Find out what software is installed in labs
Reserve a lab
Request installation of special software on lab computers
Use an Online Virtual Lab
Connect to the Virtual Lab on a Mac
Connect to the Virtual Lab on a PC
Configure an iPhone to access Exchange
Configure an Android phone to access DonsApps Mail
Synchronize Microsoft Outlook with DonsApps
Filter incoming messages in DonsApps Mail
Enable a vacation message in DonsApps Mail
Forward DonsApps messages to another account
Delete a single message in a conversation in DonsApps Mail
Initiate sending an encrypted email by a faculty or staff member
For additional How do I articles, please search for "email" at our Search for Help page
Access the ITS eStore Personal Software Purchase or Dreamspark programs
Purchase a personal computer at a discount
Purchase and install Windows for my personal computer
What is VMware fusion?
Obtain a student copy of Microsoft Office 365
Learning Management System (Canvas)
Network Wifi Access for Visitors
Connect to the Internet at USF
How can my visiting friend or relative use the USF wireless network?
USF Visitors FAQs
For additional How do I articles, please search for "wireless" on the service portal.
Network Remote Access (using VPN)
View my DonsApps Calendar
Create and edit events in DonsApps Calendar
Create a new calendar in DonsApps Calendar
Create a group calendar in DonsApps Calendar
Set privacy options in individual events in DonsApps Calendar
Share your calendar in DonsApps Calendar
Understand the calendar list in DonsApps Calendar
Configure Google Apps Sync to access DonsApps with Outlook
Configure an Android device to access DonsApps Calendar
Sync DonsApps Calendar to the iPhone/iPod Touch (Faculty/Staff)
Sync DonsApps Calendar to the iPhone/iPod Touch (Students/Alumni)
Google Calendar Help Topics
Personal Device Security
Do I need antivirus software?
Protect my computer from viruses
Should I scan my computer for viruses?
Configure Sophos Anti-Virus for on-access scanning
Keep your personal computer/laptop up to date
Why is data encryption necessary?
What is full-disk encryption vs. file encryption?
What are the limitations of disk encryption?
Securely delete a file or directory from a PC
Securely delete a file or directory from a Mac
For additional How do I articles, please search for "personal device" at our Help Topics page.
Find out where to print on campus
Request assistance with multifunction printers
Add a network printer on a Windows computer
Add a network printer on a Mac
For additional How do I articles, please search for "printing" at our Help Topics page.
Project Management Services
Reporting & Analytics
USF Announces Information Security Training Requirement
General Information & FAQs for ISABT Course
Course Navigation FAQs
How can I confirm that I've completed the Basic Training Course?
Why do I continue to receive alerts to complete Security Awareness Training?
Examples of PhishMe emails
Understand Password Protection
Understand Spyware and Adware
Understand Identity Theft
Avoid Identity Theft
Understand Phishing Scams and how to avoid them
Why do spoofing emails appear to be sent by my DonsApps email account?
Know what software should be installed on my university-owned computer
Order additional software for my university-owned computer
For additional How do I articles, please search for "software" at our Help Topics page.
Post a video or audio file to the streaming/iTunes U servers
What type of content can be posted to the USF streaming/iTunes University?
Who can post content to USF's streaming media servers?
How long does it take before the media file is posted to the streaming server?
Get started with iTunes University and Course Manager
Request recording of an event
Find available software for editing media
NEC telephone services, features, and quick reference
Use a Cisco VoIP phone
Forward calls to another number (Voicemail)
Forward calls to another number (NEC)
Reserve a conference phone
Setup a Polycom conference phone
Telephone Usage Report Access Guide
For additional How do I articles, please search for "telephones" at our Help Topics page.
(Student/Alumni) Change or reset my password
(Faculty/Staff) Change my password
(Faculty/Staff) Reset my password if I have forgotten it
Look up my USF ID number (CWID)
Access the Visual Class List in myUSF
Change myUSF username
Request an Alumni myUSF account
Request access to myUSF for an affiliate or contractor
Set up access for a parent/guardian to pay tuition online
USF Event Calendar & Scheduling
USFMobile Application System
Video Recording & Editing
Connect to the Internet while at USF
USF Wireless FAQs
Connect a device that does not have a browser to the ResHall network
How can my visiting friend or relative use the wireless network?
USF Visitors Network Guest Information
Register your PC/Mac laptop on USF Wireless
Register your IOS device on USF Wireless
Register your Android device on USF Wireless
For additional How do I articles, please search for "wireless" at our Help Topics page.