ITS Help Desk Hours & Locations

To contact the ITS Help Desk, call (415) 422-6668, email itshelp@usfca.edu, or visit the ITS Service Portal.

Gleeson Library

The Gleeson Help Desk is located at the library circulation desk.

View Larger Map of Gleeson Library

Fall Hours

  • Monday – Thursday: 8:30 a.m. – 10:00 p.m.
  • Friday: 8:30 a.m. – 8:00 p.m.
  • Saturday: 10:00 a.m. – 6:00 p.m.
  • Sunday: 12 noon – 7:00 p.m.

 

McLaren 100

The McLaren Help Desk is located in room 100. From the University Center, go south to the entrance of Malloy Hall. Enter Malloy and exit straight to the patio. Across Tarantino Plaza to your left is the door to the Help Desk (McLaren 100).

View Larger Map of McLaren 100

Fall Hours

  • Monday – Friday: 7:30 a.m. – 5:00 p.m.

Lone Mountain North

The Lone Mountain North Help Desk is located on the 2nd floor. From the Lone Mountain Main Building, go to the first floor. Walk towards the Lone Mountain Residence Hall, past the Wolf & Kettle Cafe and vending machines. Show your ID at the front desk. Take the elevator down to the 2nd floor.

View Larger Map of Lone Mountain North

Fall Hours

  • Monday – Friday: 7:30 a.m. – 5:00 p.m.

Zief Law Library

The Zief Library Help Desk is located at the library circulation desk.

View Larger Map of Zief Law Library

Fall Hours

  • Monday – Friday: 8:30 a.m. – 7:00 p.m.

Additional Campuses

Monday – Friday: 8:00 a.m. – 5:00 p.m.

Downtown Campus

  • For the Downtown Campus, contact the ITS Help Desk during business hours at (415) 422-7009 or itshelp@usfca.edu.
  • During off hours, please contact the Main Campus Help Desk at (415) 422-6668.

Pleasanton Campus and Sacramento Campus

Off-Hour Emergency Contacts

Members of the System Status email list may log in with their myUSF ID and password to access the ITS Off-Hour Emergency Contacts list.