Off Campus Living

Experiencing problems off campus?

Email us directly at to report a problem or ask for advice.

Common problems:


Depending on the severity of the damage, and nature of your lease, the landlord may be able to evict you. But don't try to hide the damage! If you move out and the landlord finds the damage, your deposit is at risk. Check your lease for written instructions or details on what kind of damage you would be liable for. If damage occurs, notify your landlord. Ask if you can do any part of the repair and offer to pay for it. Get professional estimates of the repair project if the landlord wants to do it and wants to charge you. Damage is different from normal wear and tear. Reasonable wear and tear are conditions that are expected to happen because of normal use, or because of the continuation of time. Make sure you take photos of the previous state of the apartment so you cannot be charged for damages you did not create.

Roommate disagreement

There are some basic ground rules all roommates should begin a relationship with:

  • Communicate. Be honest and don't let issues fester and get blown out of proportion. Everyone will be more comfortable in the long term if needs and wants are out in the open.
  • Respect boundaries. Set quiet hours and/or private spaces. In this case, it's better to ask for permission than ask for forgiveness.
  • Don't be a borrower. Always ask before you use someone else's stuff.
  • Keep your space neat and clean. Set definitions of what clean is that everyone can agree on.
  • Negotiate and collaborate. Be willing to change. Don't just think about how your roommates can improve, think about how you can be the best roommate.


Discrimination can take many forms, including

  • Falsely denying that a rental unit is available to some applicants
  • Advertising that indicates a preference based on group characteristic, such as skin color
  • Setting more restrictive standards, such as higher income, for certain tenants
  • Refusing to reasonably accommodate the needs of disabled tenants, such as allowing a guide dog, hearing dog, or other service animal
  • Setting different terms for some tenants, such as adopting an inconsistent policy of responding to late rent payments
  • Terminating a tenancy for a discriminatory reason.

Discrimination occurs on the basis of

  • race
  • religion
  • ethnic background or national origin
  • sex
  • familial status, including having children or being pregnant (except in certain designated senior housing)
  • a mental or physical disability

Check the Fair Housing Act for legal information. A tenant or a prospective tenant can file a complaint with the U.S. Department of Housing and Urban Development (HUD) if a possible violation of their rights occurred. You must file the complaint within one year of the alleged discrimination. 


Check out our flyer on avoiding scams and red flags. Be aware and be cautious. If you do end up getting scammed, you can contact the San Francisco County District Attorney's Office to report it. 

Landlord Conflict

Be calm and prepared. Part of being prepared is reading the lease thoroughly and knowing if the issue is really something you cannot fix by yourself. Meet your landlord face-to-face in order to deal with the issue. Bring notes, photos, and witnesses, if need be. Make sure you keep copies of all correspondence between you and the landlord. Check out the San Francisco Rent Board Landlord & Tenant articles for more information and advice. Here are also some frequently asked questions regarding landlord disputes

Contact us if you'd like advice or mediation.