The Classroom Technology department is dedicated to providing quality support and services to our AV installations at USF. Classroom Technology designs, builds and supports the AV in classrooms, conference rooms, and other areas that require presentation technologies.

Requesting Support from Classroom Technology

The ITS Help Desk handles initial requests for urgent support while a class is in session. They will attempt to resolve your problem during the initial call. For any issue that can't be resolved immediately, the Help Desk will escalate to a Classroom Technology support specialist to be dispatched to your location.

We realize that phone calls need to be short during class, so please give your name, classroom, the nature of the problem, and state upfront that you are calling from a class so that we can get to you as soon as possible. Many common classroom issues can be resolved very quickly if you have time to stay on the phone long enough to clarify the issue.

Smart Classrooms

All classrooms and conference rooms at USF are equipped with AV presentation technologies, and our environment is refreshed on a regular ongoing basis.

Level 1 Plus

  • Mac Laptop with both MacOS and Windows
  • Connections for guest laptops
  • DVD/VCR
  • Laptop Table for presenters

Level 2

  • Mac Mini with both MacOS and Windows
  • Connections for guest laptops
  • Blu-Ray DVD
  • AppleTV for wireless AV from Apple devices
  • Lectern for presenters

Level 3

  • Capable of automated lecture capture (camera, microphones, Echo360 recording hardware)

Level 4

  • AV presentation hardware at least Level 1 Plus
  • Computers provided at all student workstations
  • Note: Level 4 rooms are also known as Computer Labs


Keys to Smart Classrooms can be obtained from the Help Desk in Lone Mountain North, 2nd Floor, Gleeson Library, or McLaren 100. You can find hours and directions here.

To see a list and pictures of current Smart Classrooms on campus, please see the rooms inventory on the Registrar's website.

Scheduling a Classroom

To schedule a classroom or to move an existing course, please contact your Program Assistant.

Reservations for Equipment Delivery and Pickup

Reservations for classroom equipment delivery or pickup are handled by the ITS Help Desk. 

Classroom Computer Software

All classrooms and conference rooms at USF are equipped with AV presentation technologies, and our environment is refreshed on a regular ongoing basis.

While all classrooms will have a large projection screen (or LCD) and amplified audio, there are some differences between the different levels of technology as detailed below:

Mac Software Suite

Adobe Reader

APPLE DVD PLAYER

CHROME

DROPBOX

Firefox

HoverCam

iTunes

KEYNOTE

MICROSOFT OFFICE 2016

MICROSOFT SILVERLIGHT

POLLEVERYWHERE

SAFARI

Skype

VLC Media Player

Zoom


Windows Software Suite

Adobe Reader

Chrome

CYBERLINK POWER DVD

DROPBOX

Firefox

HoverCam

iTunes

Internet Explorer

MICROSOFT OFFICE 2016

MICROSOFT SILVERLIGHT

POLLEVERYWHERE

SKYPE

VLC MEDIA PLAYER

ZOOM

 


To request software to be installed on the computer in your classroom, please contact the ITS Help Desk at itshelp@usfca.edu.

Computer Lab Classrooms

For information on computer labs, including hardware, software, and hours for access, please visit:
https://myusf.usfca.edu/services/computer-labs

Updates