WEBVTT Kind: captions Language: en 00:00:05.216 --> 00:00:13.296 Today's presentation for being either right  above satisfactory academic progress standards,   00:00:14.336 --> 00:00:20.336 below them, or maybe you're just here for  more informational type of information here,   00:00:20.336 --> 00:00:25.296 but regardless, today hopefully you'll walk  away understanding how satisfactory academic   00:00:25.296 --> 00:00:29.536 progress works so that way you could either  maintain your current satisfactory academic   00:00:29.536 --> 00:00:34.176 progress or if you fall below it you know  what steps to take in order to move forward.   00:00:35.616 --> 00:00:41.056 So let's first talk about what is satisfactory  academic progress. You might also hear it   00:00:41.056 --> 00:00:48.256 referred to as SAP or sap that's shortened  basically what it is, is the school standards   00:00:48.256 --> 00:00:53.056 for students to maintain while completing  progress toward a degree or certificate. So   00:00:54.656 --> 00:00:59.776 in more easier terms, it's some requirements  you have to meet to ensure that you're   00:00:59.776 --> 00:01:06.896 graduating within a certain amount of time and  you're making progress towards that time frame.   00:01:06.896 --> 00:01:12.976 So we'll go over the items in a bit  in terms of what makes up satisfactory   00:01:12.976 --> 00:01:16.976 academic progress so that way you have a better  understanding of how you can maintain that.   00:01:18.016 --> 00:01:24.576 So here are the three SAP or sap standards.  The first is your grade point average or GPA,   00:01:24.576 --> 00:01:30.896 so it's a minimum cumulative GPA that you must  maintain depending on your program. The second is   00:01:30.896 --> 00:01:36.816 what's referred to as “completion rate” sometimes  referred to as pace. So this is where you have to   00:01:36.816 --> 00:01:43.856 pass a certain percentage of the attempted units  here at USF. And the last is what's called maximum   00:01:43.856 --> 00:01:49.776 time frame or MTF for short, so this is to ensure  that you complete your program within a set time   00:01:49.776 --> 00:01:54.816 frame whether it be a unit amount or a specific  time amount there. So I'll go over each in more   00:01:54.816 --> 00:02:02.096 detail so you have a better understanding. First  starting with GPA. So as far as the GPA standard   00:02:02.096 --> 00:02:09.056 for satisfactory academic progress–depending  on your program, it affects the GPA you have   00:02:09.056 --> 00:02:17.376 to maintain. Now when we say cumulative GPA, this  is your overall GPA at USF. So it's not just one   00:02:17.376 --> 00:02:22.976 semester you know, you might do well one semester  not as well the next, it's an overall standard. So   00:02:22.976 --> 00:02:28.816 you could be meeting the GPA standard even if  in a particular semester you might fall below   00:02:29.616 --> 00:02:35.536 the minimum there. So for undergraduate students  it's 2.0, for graduate doctoral students it's 3.0,   00:02:35.536 --> 00:02:42.416 and for law students it's 2.3. So your cumulative  GPA must be at or above this standards. Now a few   00:02:42.416 --> 00:02:47.536 notes about how GPA is calculated. First and  foremost, these are based on the grades that   00:02:47.536 --> 00:02:52.976 you receive so each letter grade has a quality  point value that it's given which determines your   00:02:52.976 --> 00:02:58.336 overall GPA. But, there are certain grades  that do not count towards your GPA such as   00:02:58.896 --> 00:03:04.896 passing grades like “P” grades, “S” or “U” grades  which are satisfactory and unsatisfactory grades,   00:03:04.896 --> 00:03:08.736 and “W”’s which are withdraws. So  these don't count towards your GPA   00:03:08.736 --> 00:03:16.736 so they don't affect it either way. But, if you do  repeat courses those do count. So even if you've   00:03:16.736 --> 00:03:22.096 taken a course multiple times to increase  the grade for that course, those different   00:03:23.456 --> 00:03:26.736 instances of taking the course  will count towards your GPA there. 00:03:29.616 --> 00:03:36.016 So moving on to the second standard of completion  rate. So as far as completion rate goes, this is   00:03:36.016 --> 00:03:42.656 the percentage of your attempted units versus  your completed units. So basically, we look at   00:03:42.656 --> 00:03:50.656 the overall units that you attempt. Now, this does  include units both at USF and any transfer credits   00:03:50.656 --> 00:03:56.416 you might bring in if you are a transfer student.  So, unlike GPA which is USF specific this one can   00:03:56.416 --> 00:04:02.896 be a combination, but it also includes certain  types of grades. So how previously I mentioned   00:04:02.896 --> 00:04:09.296 things like “S”, “U”, and “W” grades don't count  towards GPA. They do count towards completion   00:04:09.296 --> 00:04:16.976 rate, because these are units that you may have  attempted and may not have completed. So how   00:04:16.976 --> 00:04:23.136 these units are looked at in terms of attempted  units every point of the semester we have what's   00:04:23.136 --> 00:04:28.016 called a census date. Think of it as a point in  the semester where your units are locked in place   00:04:28.736 --> 00:04:33.616 and whatever your grades are for those units  afterwards, those are what count towards   00:04:34.496 --> 00:04:41.456 your completion rate GPA things like that. So an  example here that I've provided is this pie chart   00:04:41.456 --> 00:04:49.776 here: so if a student have 60 attempted units and  as you can see in gray they completed 45 of those   00:04:49.776 --> 00:04:58.736 units so 45 divided by 60 means they've passed  75 percent of the classes they've taken. Meaning   00:04:58.736 --> 00:05:06.176 their completion rate is 75 percent. Now as far as  the completion rate minimum you have to maintain,   00:05:06.176 --> 00:05:13.296 it is 67 percent. So in this sample over here this  student is meeting the completion rate standard.   00:05:13.936 --> 00:05:18.976 But, like the previous GPA where there were  different rates depending on your program,   00:05:18.976 --> 00:05:23.456 the completion rate requirement of  67 percent applies across the board.   00:05:23.456 --> 00:05:30.896 So, regardless of your program whether it  be undergraduate, graduate, doctoral program   00:05:30.896 --> 00:05:39.296 or another program, it is 67 percent regardless  there. And now on to our last standard, which I've   00:05:39.296 --> 00:05:46.336 divided up into two depending on your program,  is maximum time frame or MTF. So let's first   00:05:46.336 --> 00:05:52.336 talk about maximum time frame for undergraduate  students. When it comes to undergraduate students,   00:05:52.336 --> 00:06:02.016 the maximum time frame is more so a unit maximum.  So, how it's defined is that the maximum time   00:06:02.016 --> 00:06:08.896 frame is 150 percent of the published length of  the program. So what this means is that a student   00:06:09.456 --> 00:06:15.456 has to complete their program within 150 percent  of the units required for that program before   00:06:15.456 --> 00:06:23.056 they're flagged for maximum time frame. So for  our particular institution, because undergraduate   00:06:23.056 --> 00:06:31.296 minimum unit requirement is 128 units, the  undergraduate maximum time frame is 197 units.   00:06:31.296 --> 00:06:40.176 This is taking that 128 unit requirement and times  that by 150 percent is where you reach the 197   00:06:41.056 --> 00:06:48.176 unit. So once a student hits that unit amount–and  this similar to completion rate does include   00:06:49.216 --> 00:06:54.496 transfer credits there– but once a student does  reach that number then they might be flagged for   00:06:54.496 --> 00:06:58.816 maximum time frame meaning that they should be  completing their program in a timely manner. 00:07:02.016 --> 00:07:06.576 Unlike undergraduate maximum time frame,  though, moving on to graduate doctoral   00:07:06.576 --> 00:07:14.336 student maximum time frame this does not use  units. Instead, this goes by a matter of time.   00:07:14.336 --> 00:07:21.536 So for a graduate doctoral, maximum time frame  it's a limit of years depending on the school   00:07:21.536 --> 00:07:28.016 that your program is in. So as you can see in this  chart here there are different lengths of years   00:07:28.016 --> 00:07:32.896 for the different programs. So for School of  Education and College of Arts and Sciences,   00:07:33.456 --> 00:07:39.696 the time limit is four years. While for School  of Management and School of Nursing it is five   00:07:39.696 --> 00:07:44.736 years. And then, for a doctoral degree–or excuse  me doctoral degree, it is seven years. So as far   00:07:44.736 --> 00:07:53.136 as how this works is the time frame begins from  when you start in your program and it's four,   00:07:53.136 --> 00:07:58.896 five, or seven years from that point. Now this  does include any periods of non-enrollment   00:07:58.896 --> 00:08:03.776 as well as periods where a student is completing  their thesis or dissertation; so it is something   00:08:03.776 --> 00:08:08.976 to be aware of, that if a student does take some  time off from their graduate or doctoral program,   00:08:08.976 --> 00:08:14.016 that can count against them when it  comes to their maximum time frame. 00:08:16.096 --> 00:08:21.136 So now that you have an idea of what  we're looking at, the question is when   00:08:21.136 --> 00:08:27.616 do we check this for students? You know what  happens and then what happens after the fact.   00:08:27.616 --> 00:08:34.256 So, we run satisfactory academic progress at the  end of every spring semester– so that means each   00:08:34.256 --> 00:08:40.896 year after the spring semester is completed and  we have those spring grades confirmed. We run   00:08:40.896 --> 00:08:46.576 satisfactory academic progress to determine where  all our students are at in terms of meeting these   00:08:47.136 --> 00:08:52.656 previously three discussed requirements. So  I've provided an example here on this timeline   00:08:53.376 --> 00:08:58.176 so let's say there was a student who was  a new student this fall 2021 semester.   00:08:59.136 --> 00:09:06.416 For this semester in their first semester they  took 16 units. They completed 12 of those units   00:09:06.416 --> 00:09:14.976 and their GPA was 3.67– so, pretty good semester  there. Now in the spring semester, they took a   00:09:14.976 --> 00:09:20.416 little bit less units and didn't pass as many  units and their GPA was a little lower there.   00:09:21.296 --> 00:09:28.656 So, when we run SAP at the end of that spring  semester, overall this student attempted 30 units.   00:09:28.656 --> 00:09:34.416 They completed 20 of those units and when we run  our completion rate– again that's completed versus   00:09:34.416 --> 00:09:42.336 the attempted units– the student has a completion  rate of 66.67 percent. Now that is just below our   00:09:42.336 --> 00:09:50.016 requirement of 67 percent. So unfortunately, for  how academic progress is run it's not it doesn't   00:09:50.016 --> 00:09:56.256 run up in terms of rounding, so this student  would not be meeting the completion rate standard.   00:09:56.256 --> 00:10:03.616 But when you take a look at their GPA–because  the student did very well GPA wise in fall 2021   00:10:04.816 --> 00:10:13.136 even though they didn't do as well GPA wise in  spring 2022–this student's GPA overall is a 2.59.   00:10:13.136 --> 00:10:20.096 So in the case of if this were a undergraduate  student that means that they are above the   00:10:20.096 --> 00:10:26.096 undergraduate GPA requirement of 2.0. So again,  that's why I mentioned when talking about   00:10:26.816 --> 00:10:34.496 the cumulative or overall GPA, because one  semester doesn't determine everything and we're   00:10:34.496 --> 00:10:39.536 looking at your overall view. It's possible  that you might not do as well one semester,   00:10:39.536 --> 00:10:44.496 but overall you're still meeting academic progress  standards. However, in this case as I mentioned,   00:10:44.496 --> 00:10:51.056 because the student is below the 67 percent they  are now not meeting satisfactory academic progress   00:10:51.056 --> 00:10:55.776 for the upcoming semesters so  that is summer 2022 and fall 2022. 00:10:57.936 --> 00:11:04.576 So what happens right? So we've gone over how  to maintain satisfactory academic progress but,   00:11:04.576 --> 00:11:09.936 what happens if you fall below that? So again,  there might be some of you in this webinar who   00:11:09.936 --> 00:11:13.056 maybe you're currently falling below  that or maybe you're not so sure in   00:11:13.056 --> 00:11:18.016 terms of future grades if you will not be  meeting that standard. If that's the case,   00:11:19.216 --> 00:11:25.696 what initially happens is that your financial  aid is put on hold as you lose that financial aid   00:11:25.696 --> 00:11:32.176 eligibility because satisfactory academic progress  is a requirement to qualify for financial aid.   00:11:32.176 --> 00:11:37.856 So this applies to federal financial aid through  the FAFSA– any state financial aid that you might   00:11:37.856 --> 00:11:42.176 have received from the state of California,  and institutional financial aid so, those are   00:11:42.176 --> 00:11:46.896 things like your university tuition grant or any  other scholarships you might receive through the   00:11:46.896 --> 00:11:55.616 school. So luckily though, if you are not meeting  satisfactory academic progress, or SAP, that's not   00:11:55.616 --> 00:12:00.416 the end of the line. There are still steps that  you can take. And that's why we're happy that   00:12:00.416 --> 00:12:05.096 you've come to today's webinar, so that way in  case this does happen to you in the future–let's   00:12:05.616 --> 00:12:11.216 say after we run sap next spring– you know what  steps you need to take to get back on track   00:12:11.216 --> 00:12:16.256 and to get your financial aid reinstated. So in  this case, you'd be submitting what's called an   00:12:16.256 --> 00:12:24.736 SAP or SAP Appeal. So what is a sap appeal? So  if any of you here have ever had to complete one   00:12:25.696 --> 00:12:29.456 this might look familiar, but if you  have not previously completed one   00:12:29.456 --> 00:12:34.976 no problem. I'll go over each item in more detail  so you know how to prepare yourself if you're ever   00:12:34.976 --> 00:12:40.496 in a situation where you have to turn in a sap  appeal. So there are four parts to a sap appeal.   00:12:41.056 --> 00:12:47.776 The first part is your sap appeal form. So this  is basically where you explain your situation   00:12:47.776 --> 00:12:54.096 of what happened, why you did not meet academic  progress, and the plans and steps you're taking to   00:12:54.096 --> 00:13:00.256 get back to academic progress standards. Second,  you will need to provide an academic plan that   00:13:00.256 --> 00:13:06.896 shows the courses that you'll be taking to regain  your academic progress standards. Third, you'll   00:13:06.896 --> 00:13:11.616 have to provide a letter of support so this is a  supporting letter from a third party professional   00:13:12.256 --> 00:13:19.296 that basically supports your statement in that  they understand why you had to appeal for academic   00:13:19.296 --> 00:13:26.336 progress and the steps you're taking to get back  on track. And lastly, any supporting documentation   00:13:26.336 --> 00:13:30.576 so when you write your statement you  might explain certain scenarios in there   00:13:30.576 --> 00:13:35.776 or situations of why you did not meet academic  progress. So your supporting documentation would   00:13:35.776 --> 00:13:40.656 be anything that can support what your statement  has shown. So I'll go over each in more detail   00:13:40.656 --> 00:13:47.856 so that way you have a better understanding  there. So starting with the sap appeal form. So   00:13:47.856 --> 00:13:52.816 after we run sap every spring semester or at  the end of every spring semester– excuse me,   00:13:54.016 --> 00:14:00.256 if students are not meeting academic progress  we will send them a sap appeal form so that way   00:14:00.816 --> 00:14:05.136 they know that they have an option to get  back on track for financial aid eligibility.   00:14:05.776 --> 00:14:11.936 So if a student is eligible for the FAFSA or the  free application for federal student aid– so if   00:14:11.936 --> 00:14:17.856 you're unfamiliar with that that's a financial aid  application available to U.S. citizens permanent   00:14:17.856 --> 00:14:23.696 residents and other eligible non-citizens but if  students are eligible for the FAFSA–they are sent   00:14:23.696 --> 00:14:29.376 the sap appeal form electronically. So they  will be given a link to complete it through   00:14:29.376 --> 00:14:34.016 their student self service. So you might be  familiar with the student self service– as that's   00:14:34.656 --> 00:14:40.736 accessible through the myUSF dashboard– and  then they will be assigned the form there.   00:14:41.296 --> 00:14:45.776 Now if a student is eligible for the  FAFSA but just has not submitted one yet,   00:14:46.496 --> 00:14:52.256 they will need to submit a FAFSA before they  can be assigned the appeal online. So just do be   00:14:52.256 --> 00:14:57.296 aware that if you are a FAFSA student, you want to  make sure you're submitting that application every   00:14:57.296 --> 00:15:01.136 year; not just for financial aid eligibility,  but on the chance that you might need to submit   00:15:01.136 --> 00:15:08.896 a SAP appeal, it's required to do so. Now for  a student who is not eligible for the FAFSA,   00:15:08.896 --> 00:15:15.376 there are still options there so as far as  what would happen there is it wouldn't be   00:15:15.376 --> 00:15:19.696 an electronic application. Unfortunately,  it would be a paper application; however,   00:15:19.696 --> 00:15:25.056 that application would be emailed to students.  So that means if you're not a non-FAFSA student,   00:15:25.056 --> 00:15:32.496 you'll receive the SAP appeal form in your email  for you to print out, fill out, and then you would   00:15:32.496 --> 00:15:38.176 email it back to our office. Now do be aware it's  only emailed once, it's not continuously emailed   00:15:38.176 --> 00:15:43.536 to you if you need to submit a SAP appeal form. So  if you know you're not meeting academic progress   00:15:44.256 --> 00:15:49.696 and you can't find the SAP appeal form link  and you're a non-FAFSA student, just let us   00:15:49.696 --> 00:15:55.856 know and we could easily submit a new email to  you to ensure that you have the form on hand. 00:15:59.776 --> 00:16:04.976 So within the appeal form, as I mentioned,  you're going to have to provide a statement.   00:16:04.976 --> 00:16:11.296 So as far as what the statement is, it's a  statement where you explain why satisfactory   00:16:11.296 --> 00:16:17.456 academic progress was not met and your plans to  get back on track. So in a little more detail,   00:16:17.456 --> 00:16:22.496 when you're explaining the reasons why academic  progress was not met, you must explain the   00:16:22.496 --> 00:16:29.056 extenuating circumstances that occurred to you for  the terms that you did not meet academic progress.   00:16:29.056 --> 00:16:34.496 So why I say “terms”, is that if you did not  meet academic progress for more than one semester   00:16:34.496 --> 00:16:39.856 you will have to explain the circumstances that  occurred for each term in detail. Now, it could   00:16:39.856 --> 00:16:45.216 be that it's the same circumstances that affected  you for multiple terms–that's not a problem, but   00:16:45.216 --> 00:16:49.936 if there were different situations that occurred  make sure to put that detail in your statement.   00:16:50.896 --> 00:16:55.696 Second, you must explain what has  changed now that will allow you to   00:16:55.696 --> 00:17:00.896 make up your academic progress and now meet  academic progress standards in the future.   00:17:00.896 --> 00:17:05.376 So under here you're going to outline the specific  steps that you'll be taking to get back on track.   00:17:06.176 --> 00:17:11.696 So if you do have to submit a SAP appeal and  your statement doesn't have one of these three   00:17:11.696 --> 00:17:17.136 explained in detail it will be rejected– so it's  good to be aware of the parts of the statement   00:17:17.136 --> 00:17:22.496 now. So if you're ever in a situation where you  have to write one it's not an incomplete statement   00:17:22.496 --> 00:17:29.696 so that everything is good to go from when you  submit that. So in the previous slide I mentioned   00:17:29.696 --> 00:17:35.776 extenuating circumstances. So what extenuating  circumstances are, are situations that are out   00:17:35.776 --> 00:17:41.616 of control out of your control and situations that  were not common to the entire student population.   00:17:42.256 --> 00:17:49.376 So when I say extenuating circumstances this might  include one of the following that's listed here.   00:17:49.376 --> 00:17:54.336 Now this is not a full list, this is just some  situations that might have happened to you   00:17:54.336 --> 00:18:00.896 in terms of what might have affected your ability  to successfully complete a semester or term. But,   00:18:00.896 --> 00:18:07.936 these are some situations that can count as  extenuating circumstances. Now do be aware,   00:18:07.936 --> 00:18:14.096 which I'll get into, you will have to provide  documentation of your extenuating circumstances;   00:18:14.096 --> 00:18:20.096 so do be sure that you're able to explain  something that you have documentation for.   00:18:21.856 --> 00:18:29.296 Now these are situations that are not extenuating  circumstances. So as we saw in the previous   00:18:29.296 --> 00:18:35.376 um screen, those situations were unexpected  things that were out of a student's control.   00:18:36.096 --> 00:18:41.696 However, these situations are not considered  extenuating circumstances and would not be   00:18:41.696 --> 00:18:49.376 approved in terms of a SAP appeal. So for example,  your lack of knowledge of our SAP policy does not   00:18:49.376 --> 00:18:54.736 count now; luckily everyone that's here you have  a full understanding–I hope by this point of what   00:18:54.736 --> 00:19:02.256 our policy is. What the standards are so hopefully  this would not be a reason as I kind of as I   00:19:02.256 --> 00:19:08.656 mentioned when talking about your statement.  If you have a situation that doesn't line up   00:19:08.656 --> 00:19:14.176 with the term that you were not meeting academic  progress, that would not count. So for example,   00:19:14.176 --> 00:19:23.296 let's say you did not meet academic progress in  fall of 2020 but in spring of 2021 maybe you had   00:19:23.296 --> 00:19:31.776 an accident. So because the spring 2021 accident  was separate from your academic progress in fall   00:19:31.776 --> 00:19:38.496 2020, that wouldn't be able to be used to explain  why you did not successfully complete that term.   00:19:39.376 --> 00:19:46.096 Furthermore, worker scheduling conflicts  do not count as extenuating circumstances,   00:19:48.336 --> 00:19:55.376 inability to properly adjust to the  campus setting. And then re-appeals,   00:19:55.376 --> 00:20:02.256 meaning students who had previously had a  academic progress appeal approved and they're   00:20:02.256 --> 00:20:08.176 still not meeting academic progress standards and  nothing has changed, those might be grounds for   00:20:09.216 --> 00:20:13.536 not meeting extenuating circumstances.  Now, if you're unsure of let's say you're   00:20:14.096 --> 00:20:19.696 flagged for submitting a SAP appeal and you're  unsure if your situation meets the standards,   00:20:19.696 --> 00:20:23.296 no problem, you can always  talk to our office to go over   00:20:23.296 --> 00:20:28.096 what your options available are and we're  more than happy to help you out with that.  00:20:29.616 --> 00:20:35.616 So moving on to the next part. So you now have  a full understanding of the main part which is   00:20:35.616 --> 00:20:40.656 your statement for your SAP appeal on that main  form; but, there are supporting documents that   00:20:40.656 --> 00:20:46.976 you need to provide for your sap appeal in order  to make sure it's a complete appeal. So the second   00:20:46.976 --> 00:20:54.576 part is your academic plan. Now as far as the  academic plan, it should include two things. One,   00:20:54.576 --> 00:21:00.896 it should include the courses you plan on taking  to meet satisfactory academic progress standards.   00:21:00.896 --> 00:21:06.976 And two, it should include a signature on that  so talking about the first thing the courses.   00:21:07.616 --> 00:21:13.216 So if let's say you're currently not meeting  satisfactory academic progress and you're   00:21:13.216 --> 00:21:21.136 trying to attend for the spring 2022 semester you  want to make sure that you have an academic plan   00:21:21.136 --> 00:21:28.416 that shows the semester for which you're planning  on attending. So we would want an academic plan   00:21:28.416 --> 00:21:36.896 that starts with spring 2022 depending on your  academic progress it might need to show any   00:21:36.896 --> 00:21:42.096 future semesters, but at minimum you do want to  include that semester for which you're attending.   00:21:42.096 --> 00:21:48.096 So it should show the course units and the course  names so that way we can get a better sense there   00:21:48.736 --> 00:21:54.096 now for any students who are appealing for maximum  time frame. So these are students who have hit   00:21:54.096 --> 00:21:56.896 the maximum unit or time limit for their program   00:21:58.256 --> 00:22:03.456 their particular academic plan must show all  the courses and terms required to complete the   00:22:03.456 --> 00:22:10.016 program, as well as, expected graduation date.  So, for a student who is appealing for GPA or   00:22:10.016 --> 00:22:16.016 completion rate or both they do not have to show  expected graduation date they just need to show   00:22:16.816 --> 00:22:21.136 either one or two terms depending how long it  will take for them to meet academic progress. 00:22:21.936 --> 00:22:27.456 And lastly, as I mentioned, I'm going over  the signature the academic plan; must be a   00:22:27.456 --> 00:22:34.096 plan that was approved by an academic advisor, a  faculty advisor or a CASA academic success coach.   00:22:34.656 --> 00:22:39.696 So because we understand that COVID  has made things a little difficult,   00:22:39.696 --> 00:22:43.216 if you can't get a physical  signature on the academic plan,   00:22:43.216 --> 00:22:49.536 you can get an email confirmation from your  advisor or success coach that states “yes this   00:22:49.536 --> 00:22:55.056 academic plan is approved by me” and you can  turn that in with the plan and that can count.   00:22:55.056 --> 00:22:59.536 But we just want to make sure that you're aware  that it has to be a plan that was approved   00:23:00.336 --> 00:23:05.616 by somebody in your program as opposed to just  something that you've planned out yourself. 00:23:08.176 --> 00:23:12.336 So this is what a academic plan might  look like some of you might have this   00:23:13.216 --> 00:23:18.896 for your course plan worksheet already filled  out. So as long as they're accurate to the   00:23:18.896 --> 00:23:23.696 classes you're actually taking and planning on  taking this can count–though again not every   00:23:23.696 --> 00:23:27.776 academic plan looks like this– but this is just  a general example of what it might look like.   00:23:29.616 --> 00:23:36.016 So moving on to the third item, it is what's known  as a letter of support. So a letter of support is   00:23:36.016 --> 00:23:41.776 a letter from a third party professional that  goes over the reason why you needed to submit   00:23:41.776 --> 00:23:46.416 a SAP appeal as well as your steps that you're  planning on taking to meet SAP. So think of it   00:23:46.976 --> 00:23:53.376 like very similar to your statement except  it's being written by someone who is aware   00:23:53.376 --> 00:23:58.816 of your situation. So this can be a CASA  academic success coach your faculty or   00:23:58.816 --> 00:24:03.216 academic advisor a medical professional–  though it doesn't have to have a medical   00:24:04.016 --> 00:24:11.136 evaluation in there, it could specifically  be regarding your ability to meet SAP or any   00:24:11.136 --> 00:24:14.256 other professional you believe that  can provide a sufficient letter of   00:24:14.256 --> 00:24:18.736 support. So you do want to make sure when  getting a letter of support from somebody,   00:24:18.736 --> 00:24:24.096 that it's an official letter. What I mean by that  is it should either be on official letterhead   00:24:25.056 --> 00:24:29.456 let's say if it's from someone from USF you want  to make sure it's on their department letterhead,   00:24:30.976 --> 00:24:37.696 and or depending on the situation, a handwritten  signature so that way it can be verified.   00:24:38.976 --> 00:24:44.896 We have had students who've just turned in a word  document, and though it might be a word document   00:24:44.896 --> 00:24:49.696 submitted to you by the third party professional,  we do need some additional confirmation just to   00:24:49.696 --> 00:24:56.736 make sure it's a valid document. So that's what  a letter of support is. One helpful advice item I   00:24:56.736 --> 00:25:01.536 can give so that way you're not having to collect  so many different things from different people.   00:25:02.576 --> 00:25:07.856 Since you have to get an academic plan anyway,  you can possibly get the letter of support and   00:25:07.856 --> 00:25:12.736 the academic plan from the same person. If you are  getting both, let's say from your CASA academic   00:25:12.736 --> 00:25:18.896 success coach or your academic or faculty  advisor. So that's one piece of advice I can   00:25:18.896 --> 00:25:23.296 give just to hopefully make the process a little  bit easier if you do have to submit a SAP appeal 00:25:25.856 --> 00:25:31.056 And lastly for the SAP appeal the final item  you have to submit with it is your supporting   00:25:31.056 --> 00:25:37.056 documentation so as I mentioned earlier supporting  documentation there's not a specific item to it   00:25:37.056 --> 00:25:42.896 but it's any documents that can support what  you state in your statement. So for example,   00:25:42.896 --> 00:25:49.056 if in your statement you list there that  you were unable to successfully complete   00:25:49.056 --> 00:25:55.856 let's say spring 2021 due to a medical leave that  you had to take. So if you provide documentation   00:25:55.856 --> 00:26:01.296 from your medical or insurance provider that  confirms dates that line up with that semester   00:26:01.296 --> 00:26:07.776 that would count as supporting documentation. Now  I know there might be cases where it's not quite   00:26:07.776 --> 00:26:12.176 as clear what the supporting documentation you can  provide is. So if that's the case you, can always   00:26:12.176 --> 00:26:18.096 talk to our office and we're more than happy to  guide you on what might work in your situation. 00:26:20.656 --> 00:26:24.656 So before we move on to possibly  any additional questions   00:26:25.616 --> 00:26:32.576 I do want to go over one thing that might happen  in some cases, because we run satisfactory   00:26:32.576 --> 00:26:38.256 academic progress only once a year at the end of  each spring semester, there might be a case where   00:26:38.256 --> 00:26:44.016 when we run it at that point in time you're  not meeting our your SAP standards. However,   00:26:44.016 --> 00:26:49.456 let's say you successfully complete a semester,  let's say maybe you took summer semester courses   00:26:49.456 --> 00:26:55.456 and you've now raised your grades up to sap  standards, or maybe there was a grade that   00:26:55.456 --> 00:27:01.856 you were waiting on from previous school year to  be changed and it has been changed which now has   00:27:01.856 --> 00:27:07.216 raised you to SAP standards. If that's the case,  if you're meeting SAP after we've already run it   00:27:07.856 --> 00:27:13.536 do contact our office, because it's possible  that there might be some additional paperwork   00:27:13.536 --> 00:27:17.536 for you to complete so that way you don't  have to go through the whole appeal process   00:27:18.416 --> 00:27:23.696 in order to have your financial aid eligibility  re-reviewed. So that's just one thing I do want   00:27:23.696 --> 00:27:28.976 to throw out there in case it does apply to  your situation. So what I'm going to do now   00:27:29.536 --> 00:27:35.776 is I'm going to open it up for questions so again  as I stated earlier you're more than welcome to   00:27:35.776 --> 00:27:42.176 put questions in the chat or you can put them in  the Q and A function. But of course, if you don't   00:27:42.176 --> 00:27:46.896 have any additional questions or you're not even  sure of what questions you have to ask right now;   00:27:47.856 --> 00:27:52.736 what I'm also going to put up is our contact  information. So this is different ways you   00:27:52.736 --> 00:27:57.136 can contact our financial aid office  we're available by email and phone   00:27:58.416 --> 00:28:05.216 throughout the week. We do try to get back to  emails and voicemails within one or two business   00:28:05.216 --> 00:28:10.096 days, so if you're not able to reach us right away  do know that we will get back to you as soon as   00:28:10.096 --> 00:28:15.136 we're able to do so. Otherwise, you can always  schedule a phone or zoom appointment with us. So   00:28:15.136 --> 00:28:21.056 you can schedule that online, so that's available  Monday through Friday as well for certain times.   00:28:21.056 --> 00:28:26.896 And lastly you can always meet with us in person  so we are located in Lone Mountain main room   00:28:26.896 --> 00:28:32.256 203–so that's this building for anyone who is  familiar with the Lone Mountain building–and   00:28:33.376 --> 00:28:37.696 we are open for walk-ins. And for in terms  of in-person, so we're more than happy to   00:28:37.696 --> 00:28:41.536 help you with any questions that you have,  but for now what I'm going to go ahead and   00:28:41.536 --> 00:28:46.656 do is I'm going to stop the recording. But of  course if you have any additional questions,   00:28:46.656 --> 00:28:54.736 I'm more than happy to help. I do see there might  be some questions specific to student profiles.   00:28:54.736 --> 00:29:01.376 So if that is the case, if you have very specific  questions on your eligibility or how academic   00:29:01.376 --> 00:29:07.616 progress is affecting you, I would recommend that  you actually email us, give us a call, or schedule   00:29:07.616 --> 00:29:12.896 appointment with us directly so that we we can  meet with you one-on-one, look into your file,   00:29:12.896 --> 00:29:17.856 and give you a more in-depth conversation.  There as I don't think we would be able to best   00:29:17.856 --> 00:29:22.336 answer those questions here right now as we're  unable to look student files up at the moment.   00:29:22.896 --> 00:29:26.576 But I hope you found this informative  and if you do have any other questions   00:29:26.576 --> 00:29:31.856 do not hesitate to ask. So hopefully we address  what I first mentioned at the beginning where   00:29:32.416 --> 00:29:39.296 you are able to understand what academic progress  is. Now and you can hopefully maintain it   00:29:39.296 --> 00:29:44.256 if you're currently meeting those standards or if  you're below that knowing that we run it in the   00:29:44.256 --> 00:29:49.936 spring you can take this opportunity to hopefully  raise those grades to meet it at the end of the   00:29:49.936 --> 00:29:55.776 semester if not at the end of the spring semester.  So again I will now stop the recording so that way   00:29:56.976 --> 00:30:00.896 if anyone else has additional questions  you're more than happy to ask them here.