Custodial Services

Facilities Management's cleaning services and schedules for residence halls, offices, classrooms, dining facilities, and other spaces on the Hilltop and 101 Howard campuses.

Questions and requests should be directed to the Facilities Help Desk at (415) 422-6464.

Dining Facilities

UC - Market Café

Monday – Friday (9:00pm to 5:00am) – Back of the House

Daily:

  • Clean (sweep, scrub and mop) floors, move the floor mats to the loading dock for cleaning, clean all drains, and empty the trash, recycle, and compost bins in:
    • The main kitchen
    • Bakery area: take out all mobile equipment to clean and return it when done.
    • Dish wash area
    • Cooking areas
    • Catering rooms on the 1st and 2nd floor
    • Corridors on the 1st and 2nd floor
    • Back of the House staircase
  • Clean surface and disinfect high touch areas in restrooms and locker rooms.
  • Clean and disinfect high touch areas in the freight elevator.

Monday – Friday (9:00pm to 5:00am) – Front of the House

Daily: Sweep all floors and remove trash in Sushi bar, Deli bar, Coffee bar

Twice a Week (2W): Scrub and mop all floors in Sushi bar, Deli bar, Coffee bar

Monday – Friday (9:00pm to 8:30pm) – Front of the House – Day Porter Service

Daily:

  • Replenish hand sanitizer dispensers if needed
  • Clear and clean tables
  • Spot clean chairs
  • Remove trash from dining area
  • Clean surfaces and disinfect high touch areas in the 1st and 2nd floor restrooms

UC 1st Floor – Crossroads Café

Daily: Sweep floor behind the counter; remove trash from the serving area

Twice a Week (2W): Mop floor behind counter; clean mats behind counter

UC 1st Floor – OPEN DOOR

Daily:

  • Clean tables in dining area
  • Sweep dining area, store, and kitchen area
  • Empty ecostations

Twice a Week (2W): Mop dining area, store and kitchen area

School of Ed – Club Ed

Daily: Clean tables in dining area; sweep store and dining area

Once a Week (1W): Mop store and dining area

Kendrick Hall – Law Cafe

Daily: Clean tables in dining area; Sweep store and dining area

Once a Week (1W): Mop store and dining area

LM Main – Dining Commons

Daily:

  • Clean table in dining area
  • Sweep store and dining floor
  • Sweep store back of the house
  • Remove trash daily in dining area and back of the house

Twice a Week (2W):

  • Sweep, scrub and mop floor in the back of the house
  • Mop store and dining area

Weekend Service (9:00pm to 5:00am) UC Market Café only

Daily:

  • Clean floor mats, sweep and mop all floors in the back of the house (bakery, dish wash area, cooking areas, and corridors)
  • Sweep and mop catering corridor and the two catering rooms
  • Clean restrooms and disinfect high touch areas
  • Empty ecostations in the dining area and back of the house

Residence Halls

Restrooms

Daily:

  • Restock consumables
  • Clean surfaces and disinfect high touch areas
  • Remove trash and replace liners
  • Sweep floors

Weekly: Mop floors

Monthly: Scrub showers

Lounges

Daily:

  • Clean surfaces and disinfect high touch areas
  • Remove trash and replace liners

Weekly:

  • Dust (high and low areas)
  • Wipe down chalk/white board (restock dry erase markers and erasers)
  • Vacuum

Public Areas (hallways and lobbies)

Daily:

  • Disinfect high touch areas
  • Remove trash and replace liners
  • Spot sweep or mop if needed

Twice a week: Clean surfaces; Vacuum or sweep & mop

Once a Month: Dust (high and low areas)

Kitchens

Daily:

  • Clean surfaces and disinfect high touch areas
  • Remove trash and replace liners

Stairwells and Trash Rooms

Daily: Disinfect high touch areas; Spot sweep floor

Twice a Week (2W): Dust handrails and windowsills; Sweep floor

Once a Week (1W): Mop floor

Utility Cleaning

Utility service reduced to assign disinfecting tasks

  • Disinfect high traffic areas with electrostatic sprayer
  • Replenish hand sanitizer dispensers and change batteries if needed

Carpet Cleaning

Hallways and Lounges

  • 1x per Year (1Y): Carpet extraction
  • 2x per Year (2Y): Shampoo

Floor Cleaning

Lobbies, Elevators, Hallways, Laundry Rooms, and Kitchens

  • Once every other year: Strip and apply floor protector
  • 1x per Year (1Y): Buff floors

High Dusting

1x per Year (1Y): lounges (above 9ft)

Note: Indoor glass wall cleaning will not be provided due to limited personnel. Furthermore, window cleaning is not within the custodial contractor’s scope of work.


Academic Buildings

Offices

Once a Month:

  • Disinfect high touch areas
  • Vacuum or sweep & mop floors
  • Trash removal not included

Classrooms

Daily:

  • Clean surfaces and disinfect high touch areas
  • Remove trash and replace liners

Once a Week: Vacuum or sweep & mop floors

Twice a Week: Wipe down chalk/white board (restock dry erase markers and erasers)

Public Areas (Lounges, Lobbies, Conference Rooms)

Daily:

  • Clean surfaces and disinfect high touch areas
  • Remove trash and replace liners

Twice a Week: Vacuum or sweep & mop floors

Restrooms

Daily:

  • Clean surfaces and disinfect high touch areas
  • Restock consumables
  • Remove trash and replace liners

Utility Cleaning

Utility service reduced to assign disinfecting tasks

  • Once a month: office cleaning
  • Disinfect high traffic areas with electrostatic sprayer
  • Replenish hand sanitizer dispensers and change batteries if needed

Carpet Cleaning

  • Offices: Every other year – Shampoo carpet (all personal items to be moved by occupant prior to work being done)
  • Classrooms: 1x per Year (1Y) – Spot shampoo
  • High Traffic Public Areas: 2x per Year (2Y) – Spot shampoo
  • Regular to Low Traffic Public Areas: 1x per Year (1Y) – Spot shampoo

Floor Cleaning

Offices: Once every other year – Strip and apply wax (all personal items to be moved by occupant prior to work being done)

Classrooms – High traffic:

  • Every other year – Strip and apply floor protector
  • As needed (no more than once a year) – Buff floors

Classrooms – Low traffic:

  • Every three years – Strip and apply floor protector
  • Every other year – Buff floors

Hallways – High traffic:

  • Once a year – Strip and apply floor protector
  • Every other month – Buff floors

Hallways – Low Traffic:

  • Once every three years – Strip and apply floor protector
  • Once a year – Buff floors

Restrooms: Once a year – Scrub floors

High Dusting

Public Areas (above 9ft): 1x per Year (1Y)