Facilities Re‐opening Planning & Information Guide Fall 2021

Last edited: October 5th, 2021

Welcome Back to Campus!

Reopening the University of San Francisco (USF), in a safe manner, for the Fall 2021 semester is one of USF’s top priorities. In order to support USF’s overall reopening efforts, USF Facilities Management is publishing this Reopening Guide to inform the University’s community about what Facilities Management is doing to assure a safe and smooth reopening. Of course, many other USF divisions and operating units will also have reopening plans that pertain to their particular operations. Please look for the details of those plans as they may not be discussed in this Facilities document.

USF will need to comply with the ever-changing federal, state, and local health directives. As we proceed toward summer and the fall semester, applicable regulations, and consequently our planning, are sure to be changed and will result in an ever-evolving process. Facilities Management’s Reopening Plan provides information intended to instill confidence in students, faculty, and staff. While achievable, the plan relies on the entire USF community’s support and vigilance in creating a safe campus environment, reducing the risk of a coronavirus outbreak. These efforts include a proper standard of physical distancing, density, and cleanliness as required by the governmental authorities. The USF experience transcends the classroom, to include an individual’s immersion in our campus community and in city activities. It is imperative we remember that we are all responsible to conduct our on‐campus activities in a safe and healthy manner.

While planning for reopening, the Facilities Department remains focused on the following USF Guiding Principles of Decision Making:

  • The health, safety, and well‐being of the entire community are of the utmost importance.
  • Strive to uphold USF’s mission and values.
  • Preserve the institution’s financial footing.
  • Utilize science and data in decision‐making, while remaining rooted in compassion, empathy, and respect for everyone in our community.
  • Comply with local, state, and federal public health orders and guidance.

Please make reference to the specific guidance by the State of California and the City of San Francisco. This guide was prepared using the following resources as references until such time more precise direction and guidance is provided:

  1. City and County of San Francisco Health Officer Directive September 10, 2021.
  2. San Francisco Department of Public Health Interim Guidance for Ventilation.
  3. COVID‐19 Prevention Program for the University of San Francisco.
  4. BOMA International ‐ Getting Back to Work ‐ Preparing Buildings for Re‐Entry Amid COVID‐19.
  5. Able Services Custodial Cleaning Protocols.
  6. ASHRAE Standard 62.1‐2019 Ventilation for Acceptable Indoor Air Quality.

This document identifies the steps Facilities Management is taking to prepare the residence halls, offices, classrooms (henceforth referred to as teaching spaces), dining facilities, and other spaces to be reoccupied. Our goal is to maintain best practices for environmental conditions in occupied spaces in order to reduce the potential for viral spread indoors. This guide will be posted on the Facilities Management website.

Questions should be referred to the Facilities Management service desk at 415‐422‐6464 or rpineda@usfca.edu

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Facilities Proactive Measures during the Reopening

The USF Facilities Department is committed to providing a safe and healthy campus environment by following the procedures and protocols set forth by health officials. Please review the following amendments to the Facilities Re-opening Planning & Information Guide Fall 2021.

All Buildings

  • Directional and maximum capacity signage based on physical distancing protocols has been removed in all buildings.
  • San Francisco Department of Public Health required signage is posted at the main entrance of buildings and breakrooms.
  • The individual departments and academic units will provide hand sanitizers and disinfecting wipes for individual offices, open-plan workspaces, and their customer service help desks.Facilities will provide these supplies for classrooms.
  • All restroom stalls and sinks are operable as physical distancing is no longer required by the San Francisco Department of Public Health.
  • Drinking fountains and bottle fillers will be turned on.
  • Hand air dryers will remain off to prevent the spread of pathogens.
  • Provide hand sanitizers at each building entrance.
  • On instructional days, provide sanitizing supplies in each teaching space for the use of occupants throughout the workday.
  • Clean and restock all public restrooms, disinfect surfaces prior to the start of the workday, and refresh at least once during the day (See Appendix E).
  • Sanitizing and disinfectant supplies are selected from the EPA approved list for SARS‐ CoV‐2/COVID‐19 virus and shall be generally accepted as the industry standard for sanitizing and disinfecting of facilities and the high touch surfaces within the facility.
  • Applied barrier guards to certain high-touch surfaces to mitigate the accumulation of particulate contamination.
  • Conducted a third-party testing program to confirm the effectiveness of adopted cleaning protocols.
  • Engaged the services of an industrial hygienist to review Facilities’ efforts to manage COVID best practices, and to recommend adjustments if warranted.
  • The university is not approving air purifiers for purchase or use. Existing ventilation systems meet the guidelines for air changes per hour and filtration. Further, these types of devices place an added electrical load on our systems that could prove to be unsafe.

Residence Halls

  • Place hand sanitizing stations at the front door of residence halls.
  • On a daily basis, clean and disinfect operating public spaces such as kitchens, laundry rooms, and lounges.
  • At least twice daily, clean and disinfect public restrooms.
  • Adjust residence halls sleeping room furniture in order to reduce residential density to no more than two people per dorm room.
  • To the extent necessary, repurpose furniture to allow for added academic teaching spaces.
  • Facilities Management is not providing cleaning services inside individual rooms.

Teaching Spaces and Labs

  • Provide disinfecting supplies and waste receptacles in each teaching space for faculty and students to use between classes.
  • Individual air purification devices will not be approved.
  • On instructional days, clean and disinfect high-touch surfaces such as door handles and light switches once per day.
  • Plexiglass barriers are provided in individual teaching spaces.
  • Individual lab managers shall determine and provide appropriate PPE, cleaning materials, and implement distancing and sanitizing measures that will allow safe utilization of lab space. Materials shall be furnished by their department.
  • Individual lab managers shall implement the cleaning and disinfecting of IT devices/lab-specific equipment according to their department’s particular requirements.

Private Office and Open Plan Work Spaces

  • For individual offices and open plan workspaces, operational considerations and arrangements are left to the discretion of each unit for compliance with the applicable governmental regulations. Facilities Management is available for consultations and questions. Furniture will not be rearranged or removed unless it is based on an absolute necessity, to be determined by Facilities.
  • On weekdays, clean and disinfect common areas overnight paying particular attention to high-touch surfaces (door handles, light switches, etc.). Office kitchenettes will be cleaned once per day.
  • Operating offices and open plan workspaces are cleaned once a week (See Appendix E).
  • The individual departments and academic units will provide hand sanitizers and disinfecting wipes for private offices and open-plan workspaces.
  • Facilities Management has provided plexiglass barriers for use at a limited number of transaction points. These are to be deployed only when there are no other reasonable alternatives, such as using email or telephone consultations. Please recognize that business cannot be conducted as it was in the pre‐COVID‐19 world. Practices must be altered to accommodate limited resources such as plexiglass barriers. Please only use face‐to‐face engagements as a last resort (See Appendix H).
  • The university is not approving air purifiers for purchase or use. Existing ventilation systems meet the guidelines for air changes per hour and filtration. Further, these types of devices place an added electrical load on our systems that could prove to be unsafe.

Dining Facilities

  • Bon Appetit, the University’s food service provider, will be determining an operational model for reopening.
  • Facilities Management has ensured signage is placed at the entrances to inform patrons of the current Health Order, and the patron’s responsibility to comply with directives.
  • On a daily basis, clean and disinfect seating and high-touch surfaces (See Appendix E).


  • Provide hand sanitizer at each building entrance.
  • On workdays, operating public spaces are cleaned and high touch surfaces are disinfected.
  • Restrooms in Library buildings are cleaned and disinfected overnight by Facilities and refreshed at least once during the day (See Appendix E).
  • Facilities will provide a total of three plexiglass barriers for use at work stations deemed essential for face‐to‐face customer service/circulation desks (See Appendix H).

Restrooms (Non-Residential)

  • Restrooms in office buildings and academic buildings are cleaned and disinfected overnight by Facilities custodians and are refreshed at least once during the day (See Appendix E).
  • The restroom refresh includes restocking products, wiping down and disinfecting high-touch surfaces (faucets, countertops, door handles, etc.).
  • Patrons are reminded not to enter a restroom while it is being cleaned, both for their own safety and to allow the custodian to do their job
  • Air hand dryers will remain off to prevent the spread of pathogens.


  • Hand sanitizer have been provided inside each elevator.
  • On instructional days, elevator buttons, handrails, and other high-touch surfaces are wiped down and disinfected.

Customer Service Help Desks

  • Individual departments must determine what their customer service experience should look like. This practice will allow Facilities to evaluate reasonable needs, and distribute limited resources to those with the highest degree of need.
  • Individual departments are to procure hand sanitizer through purchasing of their own (see All Buildings)
  • Requests for customer service help desk modifications must be endorsed by the appropriate Dean or Associate Vice President. Those requests shall be forwarded to Facilities for final approval.
  • Facilities has provided a plexiglass barrier (See Appendix H) to be placed between the customer and the customer service provider.

Intercollegiate Athletic Spaces

  • Facilities provide hand sanitizing stations in each operating locker room that is available and open for use.
  • Facilities shall clean the courts, locker rooms, weight rooms, and other training and sports medicine facilities once each day. Athletics shall be responsible for cleaning and disinfecting the athletic equipment.
  • On instructional days, operating locker rooms are refreshed at least once.
  • Facilities custodians are not responsible for cleaning up clothing and gear left on the floor or otherwise not properly put away.
  • Restroom refresh includes disinfecting high-touch surfaces such as door handles, light switches, faucet knobs, sink countertops, etc.

Koret Health and Recreation Center

  • Hand sanitizers are placed at the entrance to each area or room where there are exercise machines or exercise classrooms. Koret will provide the refills or reimburse Facilities via FOAP.
  • Sanitary wipes and waste receptacles are provided by Koret in each exercise area for patrons to wipe down the equipment prior to use. Koret staff will provide additional cleaning throughout the day and between uses, but it is ultimately the individual’s responsibility to ensure their equipment is disinfected prior to using it.
  • Facilities shall review pool chemical recommendations (if any) from the pool industry and make approved adjustments that help reduce COVID viability.
  • Restroom facilities are cleaned and disinfected once per day (See Appendix E).
  • Restroom refresh includes disinfecting high-touch surfaces such as doorknobs, light switches, countertops, etc.
  • Facilities Management has provided one plexiglass barrier for use at the Front Desk and Entrance turnstile (for a total of two). Once the Equipment Checkout Desk reopens, a barrier will be provided there if it is still required (See Appendix H).

Questions and requests

Please direct all questions and requests to the Facilities Help Desk or to (415) 422‐6464.


In the absence of regionally specific guidance by the State of California and the City of San Francisco, this guide was prepared using the following resources as references until such time more precise direction and guidance is provided:

  • Appendix A: C19-07 Safer Return Together Health Order - Issued -6/15/2021 Updated 9/10/2021
  • Appendix B: SFDPH Interim Guidance for Ventilation
  • Appendix C: COVID-19 Prevention Program for USF
  • Appendix D: BOMA: Getting Back to Work
  • Appendix E: ABLE Services Custodial Cleaning Protocols
  • Appendix F: ASHRAE 62.1 Ventilation for Acceptable Indoor Air Quality (Proprietary content - copies furnished upon request)
  • Appendix G: Facilities Department Considerations:
    • Increase turnover rate of outside air by increasing fan RPM.
    • Improve air circulation by opening windows to increase airflow.
    • Replace air filters more frequently.
    • Per San Francisco Fire Code, hallway doors and building entrance doors shall not be propped open.
    • Establish designated entrances and exits for each building to better manage the flow of traffic.
    • Be prepared to reduce double occupancy rooms to single occupancy, if directed.
    • Facilities personnel will respond as quickly as possible for emergencies and problems requiring rapid response to minimize the potential of injury or damage to buildings and property. In such cases, Facilities personnel will respond wearing PPE and may enter rooms (including residences) without scheduling their arrival. Facilities personnel will knock and introduce themselves in these cases.
    • For routine maintenance and repairs, the work may either be deferred until the room is unoccupied (winter or summer break), or it may be done by contacting the occupant and informing them of the available time window for work to be performed.
    • Encourage the campus community to approach cleaning as a “whole community” effort.
  • Appendix H: Plexiglass Barrier Distribution List
  • Appendix I: Frequently Asked Questions
    1. Do teaching spaces have ventilation? Yes. There is a combination of ventilation types in all teaching spaces. There is forced air ventilation in some rooms. Some rooms have operable windows. And some rooms have both.
    2. How much ventilation do teaching spaces have? The ASHRAE standards for ventilation are 1.4 air changes per hour. All teaching spaces with forced air ventilation have more than that, and some have substantially more. Spaces with only operable windows will have fresh air through the open windows.
    3. Can I use an Air Purifier in my space? The university is not approving air purifiers for purchase or use. Existing ventilation systems meet the guidelines for air changes per hour and filtration. Further, these types of devices place an added electrical load on our systems that could prove to be unsafe.
    4. Will teaching spaces with forced air ventilation have air filters? Yes. The forced air systems have MERV 8 filters. That level of filtration is chosen so as not to decrease the amount of air changes per hour and should be optimum for the teaching spaces.
    5. Will teaching spaces be cleaned? Yes, all teaching spaces will be cleaned using best practices, prior to the day’s usage. During the day, sanitary wipes and hand sanitizer will be provided for use by the room occupants. Desks should be wiped down both upon entrance and exit, with tissues to be disposed of properly in refuse containers. During the day, high-touch areas such as doorknobs and elevator panels will be wiped down by custodial staff.
    6. Should windows be kept open? Yes. Rooms with both forced air ventilation and windows, as well as rooms only with windows, should keep windows open at all times during occupancy.
    7. Will the applicable rules for social distancing and air circulation change? It is probable that between April 2021 and August 2021 the applicable rules will change. However, USF is employing the best practices available at this time. If the rules indicate stricter standards are required, USF will comply with those recommended improvements. If the rules are relaxed, USF will maintain its current best practices thru the Fall Semester.