If You get Sick

If you have a fever, cough, or other respiratory symptoms, please stay home or in your residence hall, don’t go to class or work, and don’t visit public areas except to get medical care. Most people have mild illness and are able to recover at home. If you believe you may have been exposed to COVID-19, get tested for COVID-19.

CDC Guidelines

If you have any symptoms or are sick

  • Stay Home
  • Contact your Supervisor
    For employees, if you have symptoms contact your supervisor. If you are unable to report to work and cannot work remotely, be sure to record your time off in USFWorks with sick or other available hours.
  • Notify the COVID-19 Response Team
    If you test positive for COVID-19 notify the COVID-19 Response Team at covidtracing@usfca.edu, faculty and staff also notify your supervisor, and isolate at home until you recover.
  • Self-Isolate
    Please review the CDC guidelines on self-isolation. We will respect your privacy to the extent possible, given contact tracing requirements per state, local and CDC guidelines.

    Isolation keeps someone who is sick or tested positive for COVID-19 without symptoms away from others, even in their own home.


Currently, the CDC list of COVID-19 symptoms includes one or more of the following:

  • Cough
  • Chills
  • Shortness of breath
  • Repeated shaking with chills
  • Fever (over 100.4F)
  • Nausea or vomiting
  • Diarrhea
  • Muscle pain
  • Sore throat
  • Headache
  • Runny nose or new sinus congestion
  • Loss of taste or smell that you haven’t experienced before

Dignity Health Medical Group

All University of San Francisco students registered for credit hours are eligible to visit Dignity Health Medical Group (DHMG) clinics during regular business hours regardless of their health insurance plan. Dignity Health Clinic will not charge current students the co-payment for consultations with a primary care physician. Although there is no cost to students for the office visit at the DHMG clinics located at St Mary's Office and AT&T Park Care Center, the student's health insurance will be billed for the office visit.

Students, staff, and faculty at other campus locations can seek medical care by contacting their provider. If an individual doesn't have a health care provider, they should call the member services number located on the back of their insurance card for assistance.

SF Locations

St. Mary's Office
2250 Hayes Street, 3rd Floor
Call (415) 750-5995 or request an appointment online (St. Mary's)
Monday to Friday: 8 a.m. to 5 p.m. Closed weekends and major holidays

AT&T Park Care Center
24 Willie Mays Plaza
415) 947-3096 or request an appointment online (AT&T Park Care Center)
Monday to Friday: 8 a.m. to 5 p.m. Closed weekends and major holidays

On the weekend, you may go to GoHealth urgent care or the nearest Emergency Room if you start to experience any symptoms such as high fever or cough and shortness of breath.