2015 Metrics

2015 - First Quarter Statistics

Call Abandonment Rate First Quarter

Digital Education - Course Launch Status

Digital Education - Program Launch Status

New Item type Delivery and Time

New Use Exception

2015 - Second Quarter Statistics

Call Abandonment Rate 2014 vs. 2015 January - June

CIT Training Attendance 

Digital Education Summer Course Launch Status

Digital Education Program Launch Status

New Use Exception Computer Delivery

Top 12 Applications Availability

2015 - Third Quarter Statistics

Call Abandonment Rate

CIT Training 2014 vs 2015 January - September

Digital Education Course Launch Status Fall 2015

Digital Education Program Launch Status Fall 2015

New Use Exception Computer Delivery

Top 12 Application Availability

2015 - Fourth Quarter Statistics

Call Abandonment Rate 2014 vs 2015 January - December

CIT Training Attendance

CIT Training 2014 vs 2015 January - December

New Use Exception Computer Delivery

New Use Excpetion Computer Delivery 2015

Top 12 Application Availability