Counseling and Psychological Services

Counseling and Psychological Services (CAPS) seeks to assist students in developing greater self-understanding and help resolve problems that interfere with their optimal personal functioning. It is normal to experience adjustment problems, especially during periods of transition. CAPS provides brief therapy to any enrolled students.

Although CAPS staff strive to see students as expediently as possible, there are times during the semester when the center is heavily impacted, most often during midterm and final exams. The typical wait for service is 2 weeks.

Students will be seen the same day for mental health emergencies. Please see crisis criteria below:

Student is in IMMEDIATE danger Student is NOT IN IMMEDIATE danger
CURRENT intention or plan to attempt suicide or to inflict bodily harm on someone else Anxiety
WITHIN THE PAST 4 WEEKS tried to kill theirselves or seriously harm someone else Stress
WITHIN THE PAST 2 WEEKS physical, sexual, or other type of severe trauma Depression
WITHIN THE PAST 4 WEEKS was released from an inpatient psychiatric facility Self-injury
CURRENT panic attack Problems with alcohol or other drugs
SUDDEN OR UNEXPECTED death of a loved one Adjustment difficulties
  Relationship break-up
  Eating or body image concerns
  Academic distress
  Relationship concerns (family, partner,
  Struggles in making life decisions
  Impact of discrimination/harassment
  Past experiences of trauma

To make an appointment at CAPS, please visit or call our office at 415-422-6352 between 8:30 AM-5:00 PM Monday- Friday. We are located in Gillson Hall, Lower Level. Appointments are 45 minutes long and start 15 minutes after the hour.

Our After Hours line is available from 5:00 PM to 8:30 AM on weekdays and 24/7 on weekends and holidays by calling (415) 422-6352 and pressing 2 when prompted. This is a free mental health consultation by a counselor

Our All Hours line (855-531-0761) provides free support and consultation to students at USF's additional locations and is available 24 hours daily including weekends and most holidays.

Please note: 

CAPS does not provide letters to verify emotional support animals.

CAPS does not provide accommodation letters for anyone seen less than 3 times in the current academic year. If you are seeing an outside mental health practitioner, please request an accommodation letter from them.

Crisis Text Line

Crisis text line is free, 24/7 support for those in crisis.

Text BAY to 741741 to text with a trained Crisis Counselor.

Crisis Text Line- Text STEVE to 741741 if you are a young person of color feeling down, stressed, or overwhelmed.