Employee Assistance Program

Practicing Gratitude to Improve Resilience

If you weren't able to attend the Nov. 29 webinar you can watch the recorded event here. Be sure to review the accompanying workbook for the session.

Effective, Assertive Communication Skills

If you weren't able to attend this webinar you can watch the recorded event here. Be sure to review the accompanying workbook for the session.

The Employee Assistance Program (EAP) offered by CONCERN provides professional assistance to eligible faculty and staff, dependents and/or others living in the household. USF Summary of EAP Benefits.

To access all available Concern services, visit employees.concernhealth.com and log in with our "company code" USF.

Concern has recently expanded phone and video options to include three new modalities: text therapy, live chat, and secure messaging between visits. We also expanded coverage through partnership with BetterHelp.

BetterHelp counselors support a range of issues including depression, anxiety, family and couples relationships, trauma, grief and more. To learn more about this expanded service click here.

NOTE: All benefits eligible employees are entitled to eight free sessions per issue, per year.

For more resources:

Coaching Services: New Opportunity for Growth Through a collaborative process of  discovery, goal setting and strategic  action, you and your coach will create  a plan for growth and change.  Areas  of opportunity can include:

• Stress Management/Mindfulness • Life Balance/Life Organization • Personal Growth • Work Effectiveness

With Coaching, You Can... • Identify core values, strengths,  priorities  • Actively work toward achieving  goals • Recognize and reframe negative  perspectives  • Increase job and life satisfaction

This service is:

  • Secure, confidential web-based technology
  •  Same number of sessions as   available through your   counseling benefit
  •  Coaches credentialed through   International Coaching Federation
  •  Go to the digital platform at  employees.concernhealth.com or call  Concern at 800-344-4222 to request

Concern's Employer Toolkit includes everything HR professionals and managers need to promote Concern services and engage organizational support.


If you have questions or concerns regarding an employee's job performance or about how to make a supervisor referral, contact CONCERN for a consultation by visiting CONCERN's website or calling (800) 344-4222.

Moment to moment awareness of your thoughts and feelings, without the cloud of
self-judgement, can help you recognize your stress triggers. Once aware, you’ll be able
to pause those triggers before they set off unhelpful behavior, and instead choose
alternative actions that are more productive. Whether you’re new to guided
mindfulness or an avid practitioner, here are a couple of options that can help you
cope with stress.

Stress Less, Live More. This live, immersive program helps lower stress and discover new strategies to make meaningful impact in everyday life. Improve physical health,
emotional well-being, sleep, energy, performance, and effectiveness. Mindfully Managing Stress Collection. On-demand 5-episode series: Reversing the Escalator of Stress, Smoothing Out the Roller Coaster Ride of Stress, Never Enough Time, Turning Self-criticism into Kindness, Calming Uncertainty and Confusion

To get started, visit https://app.concernhealth.com/sso/login and log in with your
company code (usf) to access eM Life. For questions or for immediate support, call 800-344-4222.

MindSet is a behavioral science-based habit formation app that takes your goals and breaks them down into small, easily managed steps to blossom into big results. How it works:

  1. Choose a good habit to cultivate. The app will help you break it down into bite-sized daily habits.
  2. Attach a trigger. Use the app to attach your routine to something you already do every day. The app will remind you to take action.
  3. Track your progress. MindSet has activity trackers and can integrate with wireless digital monitors. It’s fun, quick and reinforcing.

At no cost, you can download the MindSet app on your phone or tablet by visiting the App Garage of CONCERN's Resilience Hub. When prompted, enter USF's company code: usf.

Sign up for MindSet