Concern EAP

USF's Employee Assistance benefits are provided by our third party administrator,  Concern. Your all in one mental health, employee well-being solution at no cost to you or your family.


Getting started is easy:

  • Just call 800-344-4222 24/7 or visit and click on "Get Services." Register using usf as the company code to begin creating your confidential digital dashboard.

Parents are asking for help with their children’s emotional well-being. As a parent… you may not know where to start. Online coaching with an experienced professional is a great first step! Check out the flyer for more information.

Through a collaborative process of discovery and goal setting, you will learn practical strategies and solutions for common challenges. Experienced parent coaches can help you understand the issues, guide you in making decisions, and provide you with the tools to help you create healthier, more fulfilling relationships with your children.

Get started today! Call 800-344-4222 with questions or for immediate support, ask for a parent coach. Three free telephonic sessions per year with an experienced certified coach.

  • Marriage, relationship and family issues
  • Domestic violence
  • Alcohol and drug dependency
  • Stress, anxiety and sadness
  • Changes in mood
  • Grief and loss
  • Responses to traumatic events
  • Childcare and eldercare assistance
  • Financial services
  • Legal services
  • Identity theft recovery services
  • Daily living services

Just log in, and you can:

  • Ask our expert an emotional health question
  • Make a change with self-help programs for stress, weight management, nutrition, fitness and tobacco cessation
  • Take advantage of interactive e-learning programs
  • Find articles and videos on emotional health, physical health and making healthy choices
  • Services can be accessed 24/7
  • Access to services is confidential
  • Employer paid benefit
  • Up to 10 visits for short-term counseling per issue

December 5, 2023: Practical Stress Reduction Tools

November 8, 2023: Creating Healthy Teams

Oct. 24, 2023: Communication Styles in the Workplace

Oct. 12, 2023: Communication Skills for the Workplace

Sept. 12, 2023: Respectful and Positive Interactions in the Workplace

Aug. 29, 2023: Healthy Living for Your Brain and Body

February 21: The Struggle is Real. Strategies for Time Management

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Participant Guide

January 30: Clear Your Clutter

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Participant Guide

January 23: Sleep Success Tips and Tricks for a Good Night's Rest

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Participant Guide

Effective August 1: We are pleased to further strengthen our USF wellness program by increasing the number of Concern therapy sessions from eight to 10 sessions, per issue, per 12-month period*, for you and your eligible family members. If you already started a series of sessions before Aug. 1, you will only be eligible for eight sessions. The increased number of sessions is not retroactive.

*The 12-month period starts from the date of the first session.