Mobile at the University of San Francisco
Welcome to USF, wherever you are. We’re committed to making university information and communications more accessible on the go.
Whether you’re a visitor to the University of San Francisco or a member of the community, choose your role and then see content and events especially for you. Place your favorite resources at the top of the menu to keep them handy. Download the official USFMobile app now. Go Dons!
- Access your classes, schedule, grades, and holds
- Schedule appointments and book rooms on campus
- Order food for easy pick up and add funds to your One Card
- Find the nearest bus route and transit times
- View university events and daily exercise classes — search, bookmark, and add to your calendar
- Make sure your iPhone or Android phone is running on one of the 3 latest operating systems
- Wait a second or two for some systems and applications (e.g. One Card) to load — your USF network information must be verified first
- Count on academic information being fed in directly from our student information system
- Graduate students: look for the resource link specifically created for you under the Resources section
- If you notice anything that needs to be updated or added, please give us your feedback
Thanks to all the USF students, faculty, and staff who participated in the survey and focus groups. Your feedback was invaluable.
Frequently Asked Questions
We are aware of the need to re-enter your login upon returning to use the USFMobile app. Currently if you login once and leave your app open, you will remain logged in for two hours. The ability to save passwords or use your biometric information to login (fingerprint or face recognition) is currently being worked on within our USFMobile software. We hope to have this fixed in the near future. Use of a password management program can help with retaining biometric login. See Password Management for more information.
In early August 2020, USF made significant changes to our Single Sign On and mobile tools. These changes should make it possible for our users to use a password manager to login to all systems including the mobile app.
Disclaimer: USF does not recommend or endorse any specific password management tools.
Make sure your phone is running one of the three latest operating systems on your mobile phone. We currently support the latest three operating systems for iPhone and Android users.
When a separate app already exists, there is no benefit to including the link to the app within USFMobile since this would be a one-time use. Canvas allows only a limited number of its functions to be accessed outside their own application, making true integration with the USFMobile app impossible. We encourage you to download the Canvas app for iPhone or Android directly to your mobile device and use that app for your class needs.
We appreciate any feedback that you have — whether content updates, new content/feature suggestions, or if you are experiencing any technical difficulties. Please use the online feedback form in the app.
The form can be accessed from:
- The Feedback button on the homepage
- The Resources section, accessible either from its button on the homepage or from the app dropdown menu (under the Help section heading)
You can bookmark your favorite resources under the Resources icon.
- Scroll to the bottom of the Resources page, click on ‘Customize my navigation’.
- Click on the ‘+’ next to any of the items you want to favorite.
- The links will now be listed in the very top panel of the resource page with a highlight behind. They will also appear as the first items in the app's dropdown menu.
For general information, read the ITS Find Answers article about how to use the Dons Health Check.
We are aware of some users having issues with Dons Health Check:
- Some Android devices are unable to access the Dons Health Check via the USFMobile app. If you are experiencing access issues, please use the Firefox browser and complete the survey from your myUSF dashboard after log in at myusf.usfca.edu.
- There is a known SSO (login) error. Ensure that you are not using any capital letters in your username when you login to your single sign on account. This will cause an error.