December 2015 Metrics
ITS is continually striving to provide better service to the students, faculty, and staff of USF. The following graphs reflect the dedication and commitment of the ITS Help Desk staff and other ITS personnel.
December 2015 Statistics
CIT Training - Dec 2015
Call Abandonment Rate - 2014 vs 2015
Call Abandonment Rate -2015
Item Type Delivery Times & Quantity
2015 - Fourth Quarter Statistics