Banner Self-Service for Faculty Upgrade
Frequently Asked Questions
FACULTY SELF-SERVICE EQUIVALENT PAGES
See below for the name of SSB 8 Faculty page and the name of its equivalent in SSB 9.
| BANNER SELF-SERVICE 8 PAGE | BANNER SELF-SERVICE 9 EQUIVALENT PAGE |
|---|---|
| Class Schedule Search | Browse Classes |
| Class Schedule Search – Enrollment View | Browse Classes |
| Faculty Detail Schedule | Faculty Detail Schedule |
| Week at a Glance | Faculty Week at a Glance |
| Office Hours | Office Hours |
| Class List – Summary | Class List |
| Class List – Detail | Class List |
| Class List – Photos | Class List |
| Wait List – Summary | Class List |
| Wait List – Detail | Class List |
| Registration Overrides | Registration Overrides |
| Faculty Grade Summary | Not Available. Use Faculty Grade Entry to view grade entered on the grade roster. Use Registration History to view grade currently in a student’s academic history. |
| Student Detail Schedule | Not Available. Use Student Week at a Glance or Advising Student Profile. |
FACULTY/ADVISER FUNCTIONS PERFORMED IN BANNER SELF-SERVICE
See below for where you can find specific information or perform specific tasks in SSB 9.
| WHERE DO I . . . ? | BANNER SELF-SERVICE 9 PAGE |
|---|---|
| View a Student’s Phone Number | Advising Student Profile |
| View a Student’s USF Email Address | Advising Student Profile |
| View a Student’s Address | Student Contact Card |
| View All Phone Numbers, Email Addresses, and Addresses for a Student | Not Available. Use Banner Administrative. |
| View a Student’s Schedule | Student Week at a Glance on the Student Profile; Student Detail Schedule is no longer available. |
| Release an Advising Hold | Advising Student Profile |
| Add an Advising Hold | Not Available. Use Banner Administrative. |
| View a Student’s Hold | Advising Student Profile |
| View a Student’s Past or Expired Holds | Not Available. Use Banner Administrative. |
| View Census Date for a Class | Not Available. Use the Registration Calendar on the Registrar’s website. |
| View an Advisee’s Registration Access Time | Advising Student Profile |
In early 2022, Ellucian announced that Banner 8 Self-Service would transition to Maintenance Support, which was guaranteed until at least March 31, 2024. Upgrading to Banner 9 Self-Service will enable us to access essential defect fixes, security enhancements, and regulatory updates. Additionally, it provides an opportunity to modernize and enhance our overall Banner experience.
Since 2022, ITS and the Registrar's Office have been working together to upgrade our entire SSB 8 environment, including the Student, Faculty, Registration, and Finance modules. Because some areas depend on others, we've carefully planned the order of these upgrades. As a result, a few pages are still waiting to be updated, but they will be completed soon.
We will complete the full transition to SSB 9 by the end of 2025.
The Advising Student Profile replaces several Student Information pages in Banner Self-Service 8 and consolidates this information onto one page. On the Advising Student Profile, you will find biographical and general student information, address, phone, email, registered courses, and holds.
A student’s phone number and email address are on the Advising Student Profile under Bio Information. Only one phone number and email address will be displayed. The phone number displayed is based on the following hierarchy:
Phone
- Local
- Cell
- Permanent
- Mailing
The email address display rules are as follows:
- USF email address for enrolled students and alumni
- Personal email address for withdrawn students
A student’s address is located on the Student Contact Card which is accessible from the Advising Student Profile. On the Advising Student Profile, click the student’s name under the student’s photo to open the Student Contact Card. Only one address will be displayed on the Student Contact Card.
The address displayed is based on the following hierarchy:
- Residence Hall
- Local Residence
- Permanent Residence
- Mailing Residence
All addresses, phone numbers, and email addresses can be viewed in Banner Admin on form SPAIDEN (General Person Identification). They are not viewable in Banner Self-Service for Faculty.
A student’s registered courses are listed on the Advising Student Profile. In addition, you may click the Student Week at a Glance link in the left panel of the Advising Student Profile to view the student’s schedule. The option to view a student’s detailed schedule is no longer available in Banner Self-Service for Faculty.
A student’s advising hold is released from the Student Profile. In the upper right corner of the Student Profile, click Holds. Only advisers have access to release advising holds.
Advising holds can only be added in Banner Admin on form SOAHOLD (Hold Information). Banner Self-Service for Faculty does not support adding holds.
Past or expired advising holds can only be viewed in Banner Admin. Banner Self-Service for Faculty does not support viewing past or expired holds.
Banner Self-Service 9 for Faculty is tailored for faculty for their teaching and advising responsibilities. Banner 9 Admin is the intended tool for staff to perform administrative tasks. Any administrative custom tools that were created for Banner Self-Service 8 for Faculty will not be supported in Banner Self-Service 9 for Faculty. Instead, please use Banner 9 Admin.
Your supervisor can request for you to have access to Banner Admin by submitting USF Support ticket. Here are detailed instructions on how to submit the request.
Our Educational Technology Services team (ETS) offers a Banner 9 - Introduction course, which is provided alongside the required training to gain access to Banner Admin.
You can find more information on ETS’s Faculty and Staff Training and Workshops webpage under section B. Communication and Collaboration Technology Classes and then under Banner 9 - Introduction.
Contact Aubrey Hall, Associate University Registrar, at ahall5@usfca.edu.