Instructions & Frequently Asked Questions for Local Address/Phone Update

The University of San Francisco requires all registered undergraduate and graduate students to review their local address and local phone number and update if necessary each semester. For students living in university residence halls, you only need to review and/or update your local phone number. Students must provide the information in Banner Self Service (please see detailed instructions below). Frequently asked questions are located at the bottom of this page.

 

You may review or update your local address and phone number in Banner Self-Service.  Log into myUSF and click on Banner Self-Services (Student) → Personal Information tab → Addresses and Phones.

Detailed Instructions: How To Update Your Local Address and Local Phone Numbers

  1. Log into myUSF.
  2. Click on Banner Self-Service (Student).
  3. Click on the Personal Information tab.
    personal information tab in banner
  4. Click on Addresses and Phones.
    address and phone link in banner
  5. Under Addresses and Phones, find Local Residence and review the address and phone number.  
    1. If the Local Residence address and phone number are correct, then no further action is needed.
    2. If the Local Residence address or phone number needs to be updated, click on either the Current or Primary link.
      example of current address and phone numbers in banner
    3. If there is no Local Residence entry, scroll down to the Type of Address to Insert drop-down, select Local Residence, and click the Submit button.
      type of address question in banner
  6. After reading the instructions, update or enter the local address and phone number.
    fields in banner for updating address and phone number
  7. Update or enter other phone numbers if so desired.
    options for extra phone numbers in banner
  8. When finished, click the Submit button.
    1. If there is an error, a message will appear near the top of the page.
      example of an error in banner
    2. If there is no error, you will see your updated address and/or phone number.

The University of San Francisco requires all registered undergraduate and graduate students to review their local address and local phone number and update if necessary each semester.

 For students living in university residence halls, you only need to review and/or update your local phone number. 

In compliance with the U.S. Department of Education regulations, the Local Address request is an on-going effort by USF to provide students with essential health and safety services, direct students to local resources, and help everyone stay safe, connected, and informed.

Rather than a permanent address or mailing address, your local address is defined as the physical address where you are located while you are engaged in your program in the current semester. For example, you may be located at a specific address in San Francisco while taking classes in the fall semester and then relocate to a new address while you take classes in the spring semester.

Example

  • My parents' address in New York is what I consider my real home, but during the school year I stay with my aunt in Oakland. So, my aunt's condo in Oakland is my local address.

Your local phone number is defined as the phone number where you are most reachable while you are engaged in your program in the current semester. Your local phone number may be your U.S. or international cell/mobile phone number, which also allows you to receive important text alerts from the university.

You may review or update your local address and phone number in Banner Self-Service.  Log into myUSF and click on Banner Self-Services (Student) → Personal Information tab → Addresses and Phones.

Detailed Instructions: How To Update Your Local Address and Local Phone Numbers

  1. Log into myUSF.
  2. Click on Banner Self-Service (Student).
  3. Click on the Personal Information tab.
    personal information tab in banner
  4. Click on Addresses and Phones.
    address and phone link in banner
  5. Under Addresses and Phones, find Local Residence and review the address and phone number.  
    1. If the Local Residence address and phone number are correct, then no further action is needed.
    2. If the Local Residence address or phone number needs to be updated, click on either the Current or Primary link.
      example of current address and phone numbers in banner
    3. If there is no Local Residence entry, scroll down to the Type of Address to Insert drop-down, select Local Residence, and click the Submit button.
      type of address question in banner
  6. After reading the instructions, update or enter the local address and phone number.
    fields in banner for updating address and phone number
  7. Update or enter other phone numbers if so desired.
    options for extra phone numbers in banner
  8. When finished, click the Submit button.
    1. If there is an error, a message will appear near the top of the page.
      example of an error in banner
    2. If there is no error, you will see your updated address and/or phone number.

If you currently live in a USF residence hall, you only need to review and update your local phone number. You do not need to update your local address.

No, a physical address is required, so you will not be permitted to provide a Post Office or P.O. Box as a local address.

If you are concerned for your safety, please contact the office of the Dean of Students:

Office of the Dean of Students
Phone: (415) 422-5330
Email: deanofstudents@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.

If you do not have a current local address or phone number, please contact the office of the Dean of Students:

Office of the Dean of Students
Phone: (415) 422-5330
Email: deanofstudents@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.

Yes, in addition to reviewing and/or updating your contact information in Banner Self-Service, international students also need to update their address with ISSS through their MyISSS account for immigration purposes. For more details about updating your address as an international student visit the MyISSS Student Handbook.

For issues with inputting your local address and/or phone number and navigating Banner Self-Service, please contact:

Office of the University Registrar
Phone: (415) 422-7260
Email: registrar@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.

For issues with safety concerns, housing instability, and other matters that may prevent you from entering a local address or phone number, please contact:

Office of the Dean of Students
Phone: (415) 422-5330
Email: deanofstudents@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.