Off Campus Referral Support

Although Counseling and Psychological Services (CAPS) offers both brief individual therapy and group therapy to USF students, there are situations in which a student’s treatment needs will be best met by mental health services in the community. These include (but are not limited to):

  • Students who would benefit from long-term therapy
  • Students seeking regular, weekly counseling appointments
  • Students seeking psychiatric care and medication management (USF does not have psychiatrists on staff)
  • Students who require the care of a specialist (eating disorders, complex trauma, substance abuse, and psychosis are some problems that might benefit from specialist care)
  • Students seeking evaluation for disability accommodations
  • Students who are not currently enrolled or who have recently graduated

Getting connected to community providers can be a complicated and sometimes time-consuming process. The Office of the Dean of Students, through Case Management, is available to support students who are seeking off campus services.


This process is student driven--students must be engaged in the process, and treat it as a priority. Please note that connection with a community provider cannot be guaranteed, and USF staff are unable make appointments for students.


The level of support we offer is based on student need. Some students will obtain information from this website and not need any additional support. Other students may have questions about one or more of the steps in the referral process. Still others may need to meet with a case manager to walk through each step.


Please let us know how we can support you.


The Referral Process Map of off campus referral process

There are several steps in the off campus referral process, including information that students should know and understand when seeking off campus services for mental health needs. Each entry below links to additional information for each step of the process.

There are several things that incoming students should consider prior to arriving at USF to ensure as smooth a transition to college as possible.

Counseling and Psychological Services (CAPS) offers crisis appointments and resources for students in crisis. CAPS is open 8:30am-5:00pm, Monday through Friday. They can be contacted by phone at 415-422-6352. After hours consultation is also available (5:00pm-8:30am, weekends and holidays) for all registered students at this number--press 2 to access this service.

Students in crisis may also contact Public Safety for assistance by calling (415) 422-2911 or extension 2911 from any on-campus phone, or go to the nearest emergency room (closet to campus is St. Mary's Medical Center).

Students with mental health needs may be eligible for, and benefit from, accommodations on campus. These accommodations are managed by Students Disability Services (SDS), which "promotes a fully integrated University experience for students with disabilities by ensuring that students have equal access to all areas of student life and receive appropriate educational support and services to foster their academic and personal success."