MyISSS Student Handbook

To login to your MyISSS Student Account, you can click the link here: MyISSS. Once you are in the Student Portal this is the view you should see. You can then choose the login type which best describes your student status. For most students, you will want to choose the first box “Admitted / Current Student Login.”

For admitted or current students, you will be able to log in using your existing MyUSF username and password. For alumni on OPT and STEM OPT you will need to access the MyISSS portal through the link and information provided in the email you received.

Note that admitted, current or recently graduated students should select "Log in with Campus ID" and alumni currently on OPT only should select "Log in with Portal Account."

Once you are successfully logged in, you will be able to see your MyISSS Profile home screen. You will see something similar to the image below: 

The top left box on your home page will list your requests.

Over time you will begin to see SEVIS activity listed there, such as your SEVIS registrations (a). This also is where you will see the status of requests you have made to ISSS, like F-1 OPT or CPT, or J-1 Academic Training. When you see the status 'SEVIS-Processed' you will know that your request has been approved.

You will also see your Academic Objective (program of study and duration), and program start/end dates.

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To submit a new request, you can click the home button in the upper right-hand corner in your MyISSS portal:   and then choose the “Site Home” option. Once you’re in the site home screen, you will be able to choose your request type from the bottom right toolbar section labeled: “Requests.”

After choosing your request type, you’ll be brought to another page which contains more information about the particular request type you’ve selected. Please read all of the information on this page carefully before proceeding with your request.

When choosing the term, be sure to select the term in which you’re request will be valid and  active. Example, if your CPT authorization will begin in the fall term, choose Fall 2020.

After reading the initial instructions, you’ll be brought to the actual request page where you can enter your information, upload documents, and send certain requests to your Academic Advisor, if necessary. You’ll want to ensure that each request is completed fully, as ISSS will only process completed requests. 

The MyISSS request layout operates on a top to bottom, left to right system, so you’ll want to complete the example request below in the order of the numbers displayed. 

Questionnaire Section:

Certain requests require students to complete either a Learning Content portion or a Questionnaire (or both). Once you have completed the required portions you will see checkmarked boxes next to the Completed field.

Once your questionnaire is complete you should see a success message at the top of the request screen.
Once everything in the request page is complete, you can click the -Submit- button at the top of the request page.

For requests that require an advisor’s input and signature, students will need to send a recommendation to their advisor. First you will need to determine who the appropriate recommender is for you. Your recommender will be your department chair or academic advisor.

To do this, you’ll want to click on the “Request Electronic Recommendation” link and then search by your advisor’s name. 

This will bring up a screen with all matching names in the MyUSF system. Find your advisor and then click “Next”.

You’ll then need to complete the Recommender Information page and submit to your advisor.

Recommendations must be completed before you can submit your application. 

Some requirements may require you to upload documents in order to complete the request. Certain documents may be required whereas others may be optional. The required fields will have a (Required) remark next to them. Be sure to upload all documents that are required. 

Students can check the status of their current and past requests by clicking the home button in the upper right-hand corner in your MyISSS portal:   and then choose the “User” option. Once you’re in the User screen, you can view all of your requests submitted in MyISSS, your SEVIS ID, and your ISSS immigration advisor. 

Please follow instructions to purchase shipping:

• Go to the link - https://study.eshipglobal.com/
• Set up an account by clicking “Student Sign Up”
• After you create an account, choose “Receive a Package from University” (the department is International Student and Scholar Services)
• Find “University of San Francisco” using the map or typing it into the search tool
• Fill out the Shipment Form (this is where you provide the EXACT address you would like your I-20/DS-2019 to be sent)
• You will then be asked to select your preferred shipping carrier (DHL, FedEx, or UPS). This page will also provide a cost and delivery time estimate. Once the transaction is completed, ISSS will receive an email notification and will send your I-20/DS-2019 when it is ready.

1. Once your request is completed and a document has been added to your request, you will receive this email from ISSS 
2. Login to your MyISSS portal. Your home page should look similar to the below. 
3. Under records, click on your Processed or SEVIS-Processed request. If your request isn't marked as SEVIS-Processed, your request hasn’t been completed. 
4. After you click on your SEVIS-Processed request, the following Record appears.
5. Under learning content, you may have new information to read concerning your completed request. Once you read them, it will be marked as completed. 
6. If a new I-20 or letter has been issued, you can find them labeled as "Electronic I-20" or "Letter"  under documents. You can download these by clicking on the link below them. 
7. Look over your I-20 and letters to make sure there are no mistakes. Then, Under Signature Documents, go to Release Confirmation and verify that there are no mistakes on your I-20 and that you have read through the remaining instructions. 

1. Login to your MyISSS portal. Your home page should look similar to the below. 
2. Under records, click on your SEVIS-Processed OPT request. If you don’t have one marked as SEVIS-Processed, your request hasn’t been completed. 
3. After you click on your SEVIS-Processed request, the following Record appears.
4. Under learning content, you will have new information to read concerning your OPT. These are the OPT 12-Month Application Mailing Checklist and Instructions, SEVP Portal Employment Reporting, and Travel on OPT pages. Once you read them, it will be marked as completed. 
5. Then go under documents and find Electronic I-20, OPT Advisor Review Form, and OPT Checklist and Mailing Instructions. 
6. Look over your I-20 and make sure there are no mistakes. Then go through the Advisor Review Form and check what you will need to change on your OPT packet before mailing it to USCIS (Once those changes are made, you can mail them to USCIS). Under Signature Documents, go to Release Confirmation and verify that there are no mistakes on your I-20 and that you have read through the remaining instructions. 
7. Make the appropriate changes stated on your Advisor Review Form and follow the mailing instructions to send your OPT packet to USCIS. 
    

1. To report a new U.S. physical address, foreign address, and U.S. phone number to the U.S. government, go to your User Home page by clicking on the home button on the top of your MyISSS portal. Click on the green Edit Profile button (in the Profile box).

2. Click on Address Info

3.  To update your U.S. address and U.S. phone number, click on the pencil icon in the “Actions” column.

4.  Refer to the instructions/tips at the top of the page to accurately update your US address and phone number.

5. To update your foreign address, click on the pencil icon in the “Actions” column. Refer to the instructions/tips on the top of the page to accurately update your foreign address.

6. The four addresses located at the bottom of the screen are from MyUSF and may not be edited in MyISSS. If any of the addresses at the bottom of the screen require updating, please login to MyUSF.

1. Log into the MyISSS portal.

2. Go to your User home page by clicking on the home button at the top of your screen.

3. Under the Records column, click on "Academic Objective."

4. Find the Learning Content box and click "Tax Filing for Foreign Nationals." 

5. Click on #2 Login to Sprintax or create a new account here.

6. You should be taken to the Sprintax website and will be prompted to sign in or create an account.

If you have questions about your taxes contact Sprintax advisors through the live online chat when you log in, by phone at 1-866-601-5695, or by email at hello@sprintax.com.

IMPORTANT NOTE: ISSS staff are not certified tax advisors and cannot help you fill out your tax forms. We can, however, direct you to the resources you need to comply with your U.S. tax filing requirements.