Instructions & Frequently Asked Questions for Local Address/Phone Update

The University of San Francisco requires all registered undergraduate and graduate students to review their local address and local phone number and update if necessary each semester. For students living in university residence halls, you only need to review and/or update your local phone number. Students must provide the information in Banner Self Service (please see detailed instructions below). Frequently asked questions are located at the bottom of this page.

Detailed Instructions: How To Update Your Local Address and Local Phone Numbers

  1. Log into myUSF.
  2. Click on Banner Self-Service (Student).
  3. In the upper left hand corner of the Student Services landing page, click the Banner (four-square) menu icon.
  4. Click on Banner à My Profile à Personal Information. 

  5. Under Phone Number, find Local and review the phone number.  
    1. If the Local phone number is correct, then no further action is needed.
    2. If the Local phone number needs to be updated, click the pencil icon to edit the local phone number.

      Update the local phone number and click Update to Save the changes.
    3. If there is no Local phone number, click the plus (Add New) button.

      Under Phone Type, select Local.
      Enter the phone number and click the Add button to save.
  6. Under Address, find Local Residence and review the address.
    1. If the Local Residence address is correct, then no further action is needed.
    2. If the Local Residence address needs to be updated, click the pencil icon to edit the local address

      Update the local address and click Update to save the changes.
    3. If there is no Local Residence entry, click the plus (Add New) button.

      Under Type of Address, select Local Residence.
      Enter the address and click the Add button to save.

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The University of San Francisco requires all registered undergraduate and graduate students to review their local address and local phone number and update if necessary each semester.

 For students living in university residence halls, you only need to review and/or update your local phone number. 

In compliance with the U.S. Department of Education regulations, the Local Address request is an on-going effort by USF to provide students with essential health and safety services, direct students to local resources, and help everyone stay safe, connected, and informed.

Rather than a permanent address or mailing address, your local address is defined as the physical address where you are located while you are engaged in your program in the current semester. For example, you may be located at a specific address in San Francisco while taking classes in the fall semester and then relocate to a new address while you take classes in the spring semester.

Example

  • My parents' address in New York is what I consider my real home, but during the school year I stay with my aunt in Oakland. So, my aunt's condo in Oakland is my local address.

Your local phone number is defined as the phone number where you are most reachable while you are engaged in your program in the current semester. Your local phone number may be your U.S. or international cell/mobile phone number, which also allows you to receive important text alerts from the university.

You may review or update your local address and phone number in Banner Self-Service. For detailed instructions on how to do so, please refer to the steps at the top of this webpage.

If you currently live in a USF residence hall, you only need to review and update your local phone number. You do not need to update your local address.

No, a physical address is required, so you will not be permitted to provide a Post Office or P.O. Box as a local address.

If you are concerned for your safety, please contact the office of the Dean of Students:

Office of the Dean of Students
Phone: (415) 422-5330
Email: deanofstudents@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.

If you do not have a current local address or phone number, please contact the office of the Dean of Students:

Office of the Dean of Students
Phone: (415) 422-5330
Email: deanofstudents@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.

Yes, in addition to reviewing and/or updating your contact information in Banner Self-Service, international students also need to update their address with ISSS through their MyISSS account for immigration purposes. For more details about updating your address as an international student visit the MyISSS Student Handbook.

For issues with inputting your local address and/or phone number and navigating Banner Self-Service, please contact:

Office of the University Registrar
Phone: (415) 422-7260
Email: registrar@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.

For issues with safety concerns, housing instability, and other matters that may prevent you from entering a local address or phone number, please contact:

Office of the Dean of Students
Phone: (415) 422-5330
Email: deanofstudents@usfca.edu
Hours: 8:30 a.m. - 5:00 p.m.