Request a Lock/Unlock Schedule

  1. Go to
  2. Login to USF Support & Answers with your myUSF Username and Password
    Screenshot: USF Support and Answers login
  3. Click on Request Door Lock/Unlock, read the instructions, and complete the form. Once you submit the form you will receive a confirmation email. You will receive another email once the request has been processed (usually within 1 business day).
    Screenshot: Service Now Lock/Unlock Request

One Card Office
TEL: (415) 422-7663
FAX: (415) 422-6664
Lone Mountain 130

Office Hours

Mon & Wed: 9 am - 6 pm
Tue, Thu, & Fri: 9 am - 5 pm
Sat & Sun: CLOSED

The One Card Office is closed on all University holidays and over holiday weekends. There are 9am-5pm, Mon-Fri hours during break and final exam periods.

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