Resources

If you are experiencing a safety and/or health emergency: Call USF Public Safety at 415-422-2911, or the San Francisco Police Department at 9-1-1.

Dignity Medical Group (DHMG) Health Services - All USF students registered for credit hours may visit Dignity Health Medical Group (DHMG) clinics during regular business hours regardless of their health insurance (although students with an HMO insurance plan may desire to seek treatment at Kaiser Permanente). There is no co-payment to students for the office visit; however, the students' health insurance will be billed for office visits. Students with Aetna insurance may get treated at no cost by DHMG Health Services.

DHMG provides sexually transmitted infection (STI) testing and gynecological care. Students not currently registered in credit hours (e.g., summer or winter sessions) may use the clinic, but they or their insurance are responsible for all expenses. Bring student ID and insurance.

• Hours: Monday-Friday 8:00am-5:00pm
• Book Appointments 

Kaiser Permanente (Emergency Room & Urgent Care) - Offers emergency room care for symptoms that put the patient at immediate risk and urgent care for symptoms that must be addressed within 24-48 hours.

• Hours: Emergency Care 24/7; Urgent Care Monday-Friday 5:30pm-7:30pm and weekends and holidays 9:00am-5:00pm
• Address: 2425 Geary Blvd., 2nd Floor, San Francisco, CA 94115
• Reception: (415) 833-3300

San Francisco General Hospital - In San Francisco, Zuckerberg San Francisco General Hospital is the only medical facility which performs sexual assault & evidence collection examinations (also called "rape kits", see Forensic Exam for more information). You can request a ride from USF Public Safety (up to five days post-incident), or San Francisco Police Department (up to 72 hours post-incident) to SF General to have a forensic examination. The emergency room can also address other immediate medical issues. 

• Hours: 24/7
• Address: 1001 Potrero Avenue, San Francisco, CA 94110
• Hospital Phone: (415) 206-8125; Emergency Room: (415) 206-8000

St. Mary's Medical Center, Emergency Services and QuickCare - Emergency room for severe symptoms, such as loss of consciousness; trauma to head, chest, or stomach; broken bones; suicidal thoughts and feelings, etc. 

• Hours: 24/7
• Address: 450 Stanyan Street, Level A, San Francisco, CA 94117
• Phone: (415) 750-5700

USF Counseling and Psychological Services (CAPS) - CAPS is a confidential, free resource at USF for all currently enrolled students. You can disclose a personal experience of unwanted sexual contact, or other sexual misconduct, and they are not required to report it to the school, or share your information with anyone else outside of CAPS (unless you give them permission to, or for legally/required licensure needs).

• Business Hours: Monday-Friday 8:30am-5:00pm
• After Hours Phone Line Hours: Monday-Friday 5:00pm-8:00am (24 hours on weekends and most holidays)
• Business and After Hours Phone: (415) 422-6352
• Location: USF Main Campus, Gillson Hall, Lower Level
• All Hours Line for students at additional locations: (855) 531-0761 (24/7 including weekends and holidays)

University Ministry (CLERGY only) - If you wish to speak to a clergy member at University Ministry, please specify so when making contact. All non-clergy members are required reporters of USF and will report information to the Title IX Office. Clergy members acting in their role as a clergy person are confidential and are not required to report to the school, or share your information (unless you give them permission to, or for legally/required needs).

• Business Hours: Monday-Friday 8:30am-5:00pm
• Location: USF Main Campus, Toler Hall, Lower Level 122
• Phone: (415) 422-4463

San Francisco Police Department

Emergency: 9-1-1*

Non-Emergency: (415) 553-0123

* When calling 9-1-1 from a cell phone near a highway, the call is connected to California Highway Patrol (CHP) dispatch center. In other areas of San Francisco, the call will connect directly to SF dispatch. You can also dial directly to SF dispatch at (415) 553-8090.

NOTE: You do not need to report to law enforcement in order to report to and seek remedies from the University. Additionally, the Title IX Coordinator and Public Safety can provide support if the reporting party wishes to report to law enforcement.

^ We recognize contacting law enforcement may not be a safe and viable option for all members in our community. If this is the case, please consider consulting with staff in the Title IX Office, CAPS, a trusted staff/faculty member, or a local crisis line to discuss either alternatives, or in the event law enforcement is a required part to get you what you are needing, ways to have assistance and support with you when interacting with law enforcement personnel.

SFWAR (San Francisco Women Against Rape - it's not just for women!) - SFWAR is a peer counseling and advocacy organization that offers support, information, and resources to survivors and their friends and family via a 24-hour hotline, short-term counseling, and support groups. They also offer legal and medical advocacy and accompaniment (going with you to a medical appointment or legal proceedings) and connects survivors to resources with their case management services.

• Address: 3543 18th Street #7, San Francisco, CA 94110
• Business Phone: (415) 861-2024
• 24-Hour Hotline: (415) 647-7273
• Special Services: Survivors of incest and childhood sexual assault, suicide prevents, LGBTQ, stalking

BAWAR (Bay Area Women Against Rape - it's not just for women!) - Offers a 24/7 sexual assault crisis hotline, medical, and legal advocacy and accompaniment, support groups, bilingual in-person counseling for survivors and their significant others, and referrals.

• Address: 470 27th Street, Oakland, CA 94612
• Business Phone: (510) 430-1298
• 24-Hour Hotline: (510) 800-4247
• Special Services: Disabled support, elderly and family support, LGBT, Under 12 y.o. and Teen support, Spanish

Rape Trauma Services - Offers a 24/7 crisis hotline, medical and legal advocacy and accompaniment, support groups, and family and individual counseling.

• Address: 1860 El Camino Real Suite 406, Burlingame, CA 94010
• Business Phone: (650) 652-0598 (can text 9:00am-5:00pm)
• 24-Hour Hotline: (650) 692-7273
• Special Services: Disabled support, elderly and family support, LGBT, Under 12 y.o. and Teen support, Spanish and Mandarin

SafeQuest Solano - Offers 24/7 crisis hotline, medical and legal advocacy and accompaniment, support groups, and individual counseling.

• Address: 1049 Union Street Suite B, Fairfield, CA 94592
• Business Phone: (707) 422-7345
• 24-Hour Hotline: (866) 487-7233
• Special Services: Spanish and Tagalog 

Napa Emergency Women's Services (NEWS), Sexual Assault Victims Services (SAVS) - Offers a 24-hour hotline, medical and legal advocacy and accompaniment, and individual counseling.

• Address: 1141 Pear Tree Lane Suite 220, Napa, CA 94558
• Business Phone: (707) 252-3687
• 24-Hour Hotline: (707) 255-6397
• Special Services: Adults molested as children, Spanish

YWCA Rape Crisis Center - Offers a 24-hour crisis line, medical and legal advocacy and accompaniment, support groups, and crisis counseling.

• Address: 375 South Third Street, San Jose, CA 95112
• Business Phone: (408) 295-4011
• 24-Hour Hotline: (408) 287-3000 or (800) 572-2782

Tri-Valley Haven - Offers a 24-hour hotline, medical and legal advocacy, support groups, and individual and follow-up counseling.

• Address: 3663 Pacific Avenue, Livermore, CA 94551
• Business Phone: (925) 449-5845
• 24-Hour Hotline: (925) 449-5842 or (800) 844-8199
• Special Services: Teens, Spanish

Verity - Offers a 24/7 sexual assault crisis hotline, medical and legal accompaniment, support groups, individual counseling, and referrals.

• Address: 835 Piner Road, Santa Rosa, CA 95403
• Business Phone: (707) 545-7270
• 24-Hour Hotline: (707) 545-7573
• Special Services: Deaf and hard of hearing, or speech disabled communities (connect through California Relay Service 711); military and veterans

The following are a few national hotlines providing 24 hour/7 days a week support via telephone (and some include online chat options). This is not an exhaustive list.

National Domestic Violence Hotline - advocates, information, and support for those who are experiencing or have experienced domestic violence.

• 24/7 Hotline: (800) 799-SAFE (7233) : (800) 787-3224 (TTY)

RAINN - National Sexual Assault Hotline - advocates, information, and support for those who have experienced sexual assault or other sexual violence.

• 24/7 Hotline: (800) 656-HOPE (4673)

Love is Respect - advocates, information, and support for young people with questions and/or concerns about their dating relationships.

• 24/7 Hotline: (866) 331-8453 : (866) 331-8453 (TTY) : Text LOVEIS to 22522

GLBT National Help Center - serving gay, lesbian, bisexual, transgender & questioning people providing free and confidential peer support and local resources. Provides online talk groups for different identified persons and age ranges.

• 24/7 Hotline: (888) 843-4564 : Youth Talkline (youth through age 25) - (800) 246-PRIDE (7743) 

National Suicide Prevention Hotline - trained staff providing free, confidential support for those in suicidal crisis or emotional distress.

• 24/7 Hotline: (800) 273-8255

For general health support, the following are a few of the clinics and services offered. This is not an exhaustive list.

HealthRight 360 - Providing integrated health programs with services for substance use recovery, social support and re-entry, primary medical care, and mental health services. Works with agencies that support diverse identities and communities within San Francisco.

• Hours: Monday-Friday 9:00am-5:00pm (closed on weekends and holiday hours may differ)
• Address: 1563 Mission Street, San Francisco, CA 94103
• Phone: (415) 762-3700

San Francisco City Clinic - Provides free or low-cost sexual health care. Welcomes everyone regardless of immigration or insurance status. Offers testing, diagnosis, and treatment of sexually transmitted infections; client-oriented counseling; partner services; linkage to care; family planning and emergency contraception; post- and pre-exposure prophylaxis for HIV (PEP and PrEP); and other services available to see via their website.

• Hours: Drop-Ins Monday-Wednesday-Friday 8:00am-4:00pm; Tuesday 1:00pm-6:00pm; Thursday 1:00pm-4:00pm
• Address: 356 7th Street, San Francisco, CA 94103
• Phone: (415) 487-5500

Trauma Recovery Center/Rape Treatment Center (TRC/RTC) - Provides services for victims of violent crimes (including domestic violence, physical assault, and family members of homicide victims); comprehensive medical and mental health services for survivors of sexual assault; support services for refugee, asylee, and asylum-seeking survivors of torture and gender-based violence; and support for those who have suffered brain injury(ies) as a result of trauma.

• Hours: Monday-Friday 8:00am-5:00pm (Tuesdays until 7:00pm)
• Address: 2727 Maripose Street, Suite 100, San Francisco, CA 94110
• Phone: (415) 437-3000

This is a sample of resources specifically supporting and providing information for persons seeking legal-related support. This is not an exhaustive list.

Cooperative Restraining Order Clinic (CROC) - CROC is a collaborative city-wide project which helps domestic violence survivors in San Francisco get restraining orders against their abusers. The services are free and confidential. It is the may way in which women (primarily) in San Francisco obtain restraining orders. A client will meet one-to-one with an interviewer who will then prepare the paperwork necessary to file a restraining order. Interpreters are available at the clinics. 

• Contact for Appointments: (415) 255-0165

Victim of Crime Resource Center - Information and referral line for victims of crimes throughout California via phone. No documentation required over the phone. Refers clients primarily to local Victim Witness offices, Rape Crisis and domestic violence centers, and will give general information on the criminal justice system. 

• Phone: 1-800-VICTIMS (24/7 free of charge)

This is a sample of local community resources specifically supporting and providing services for persons who are experiencing, or have experienced, dating/domestic/intimate partner violence. This is not an exhaustive list. SF gov also has a full list.

La Casa de las Madres - offers comprehensive, strengths-based support services, providing safety and support in times of crisis, and work with survivors to increase their access to resources and tools that will help build a life free from fear and abuse. Support and crisis services include 24-hour crisis hotline, and a drop-in center where crisis intervention, safety planning and risk assessment, counseling, support groups, shelter intakes, and housing assistance is available.

• Address: 1269 Howard Street, San Francisco, CA 94103
• 24-Hour Hotline for Adults: (877) 503-1850 : for Teens (877) 923-0700
• Non-Emergency Text Line: (415) 200-3575 (non-confidential, not staffed 24 hours a day)
• Special Services: 24 hour intake for emergency sheltering, Teens support

Riley Center Services for Survivors of Domestic Violence (through St. Vincent De Paul Society) - provides confidential and individualized services and support systems. Services include drop-in hours for case management, support groups, advocacy, and peer counseling. Also has emergency shelter and transitional housing programs.

• Address: 1175 Howard Street, San Francisco, CA 94103
• 24-Hour Support Line: (415) 255-0165 
• Business Phone: English (415) 757-6596 : Spanish (415) 757-6490

Narika - promotes women's independent, economic empowerment, and well-being by helping domestic violence survivors with advocacy, support, and education. Particularly works with and has services for South Asian communities. Services include a helpline, support groups, and a heal program.

• Located in Fremont, CA
• Business Phone: (510) 444-6068
• 24-Hour Crisis Line: (800) 215-7308 (South Asian languages available)

A Safe Place - offers a crisis services (such as emergency shelter, emergency transport, emergency food and clothing), advocacy, teen violence protection and workshops to the community. Also provides tips and information to assist with finding safe and welcoming environments.

• Address: Located in Oakland, CA
• 24-Hour Hotline: (510) 536-7233
• Business Phone: (510) 986-8600

Shalom-Bayit - fosters the social change and community response necessary to eradicate domestic violence in the Jewish community. Services include safety planning, phone and individual counseling, support groups and healing rituals, and court accompaniments. 

• Address: Located in Berkeley, CA
• 24-Hour Helpline: (866) 742-5667 
• Business Phone: (510) 845-8874

W.O.M.A.N., Inc. (Women Organized to Make Abuse Nonexistent, Inc.) - community-based, multi-service agency, serving survivors of domestic violence in San Francisco and the larger Bay Area. Offers a 24-hour support line and therapy for individuals and family therapy for survivors with their children.

• Address: 26 Boardman Place, San Francisco, CA 94103
• 24-Hour Support Line: (415) 864-4722 or (877) 384-3578
• Business Line: (415) 864-4777

This is a sample of local community resources specifically supporting and providing services for persons identifying within or outside of LGBTQI+ communities. This is not an exhaustive list. 

Community United Against Violence (CUAV) - San Francisco community resource building the power of LBGTQ+ communities to transform violence and oppression. Supports the healing and leadership of those impacted by abuse and mobilizing broader communities to replace cycles of trauma with cycles of safety and liberation.

• Address: 427 South Van Ness Avenue, San Francisco, CA 94103
• Business Phone: (415) 777-5500
• General inquiries: info@cuav.org

Castro Mission Health Center - provides mental health services to transgender and gender variant persons, including sexually transmitted infections testing, pelvic exams, check-ups, immunizations, and case management. Staff available who speak multiple languages.

• Address: 3850 17th Street, San Francisco, CA 94114
• Business Phone: (415) 934-7700

SF LGBT Center - supports the needs of the entire LGBTQ community and allies through programming and connecting people to a network of organizations in San Francisco serving the LGBTQ community.

• Address: 1800 Market Street, San Francisco, CA 94102
• Business Phone: (415) 865-5555
• E-mail: info@sfcenter.org

This is a sample of local and national resources specifically supporting and providing information to men-identified survivors of sexual violence. This is not an exhaustive list. 

Male Survivor - Provides resources, information, and assistance finding a support group and therapists. Works with national organizations to assist in providing resources, such as Men Healing Weekend of Recovery.

• Address: Located in New Jersey
• Check out their website for further information and contact options

RAINN - Sexual Assault of Men and Boys - specific information and resources for men-identified survivors of sexual assault, incest, and other sexual violence.

• 24-Hour Hotline: (800) 656-HOPE (4673)

This is a sample of resources specifically supporting and providing information for persons experiencing, or have experienced, sexual assault. This is not an exhaustive list.

California Coalition Against Sexual Assault (CALCASA) - provides leadership, vision, and resources to California rape crisis centers, individuals, and other entities committed to ending sexual violence. Provides prevention, intervention, education, research advocacy, and public policy.

• Check out their website for further information on sexual violence, prevention, advocacy, and public policy.

Rape, Abuse, and Incest National Network (RAINN) - the nation's largest anti-sexual violence organization. Operates a national 24/7 hotline and carries out programs to prevent sexual violence, and help survivors.

• 24-Hour Hotline: (800) 656-HOPE (4673)
• Check out their website for information on sexual violence, safety and prevention, and ways to get involved.

This is a sample of resources specifically supporting and providing information for persons experiencing, or have experienced, stalking. This is not an exhaustive list. 

Safe Horizon - provides a 24-hour hotline, community programs, criminal court programs, family court programs, information on family justice centers, crime victim assistance programs, counseling centers and lock replacement support.

• 24-Hour Hotline: (800) 621-HOPE (4673
• Check out their website for further information

Stalking Resource Center (A program of the National Center for Victims of Crime) - enhances the ability of professionals, organizations, and systems to effectively respond to stalking. Provides information on stalking, and how to receive help, works with Victim Connect Resource Center for a 24-hour helpline.

• 24-Hour Helpline: (855) 484-2846
• Check out their website for further information

This is a sample of local and national resources specifically supporting and providing information on different topics related to sexual assault, relationship violence, stalking, and gender-based harassment. This is not an exhaustive list. 

A Call to Men - "helping create a world where all men and boys are loving and respectful and all women and girls are valued and safe."

Cards Against Harassment - project to counteract street harassment and provides some information on how to address street harassment.

INCITE! - "a network of radical feminists of color organizing to end state violence and violence in homes and communities."

Men Can Stop Rape - "mobilize men to use their strength for creating cultures free from violence, especially men's violence against women."

My Strength Campaign - "No More: Together we can end domestic violence and sexual assault."

Office on Women's Health - provides a wide range of programs and activities; and leads several groups and committees to coordinate efforts for women's health within the U.S. Department of Health and Human Services and other federal agencies.

Stop Street Harassment - "organization dedicated to documenting and ending gender-based street harassment."

U.S. Department of Education, Office for Civil Rights (San Francisco regional office)

• Address: 50 Beale Street Suite 7200, San Francisco, CA 94105
• Phone: (415) 486-5555 (TDD)
• E-mail: OCR.SanFrancisco@ed.gov 
• To file a complaint with OCR
  • Instructions
  • Complaint Form

U.S. Department of Justice, Office of Violence Against Women - provides federal leadership in developing the national capacity to reduce violence against women and administer justice for and strengthen services to victims of domestic violence, dating violence, sexual assault, and stalking. OVW does not provide services directly to the public. Please see the national and local resources elsewhere on this website for services available.