Incident-Specific Emergency Response Procedures

What to Do when an Earthquake Occurs:


  • All occupants should take cover under a table, a desk, or other object and stay clear of windows and glass doors.
  • If in a corridor or elevator lobby, sit on the floor and brace your back against the wall.
  • Shelter-in-place unless there is obvious structural damage. It is safer inside than outside because of external hazards such as downed power lines, trees, falling brick, or glass.
  • Control Visitors

Post-Earthquake Building Marshal Duties:

  • Secure, rescue, and head count.
  • Remain calm and help others.
  • Check for injuries, Give first aid, if trained. Report injuries and damage to Public Safety.
  • Establish communications, both internal and external.
  • Await further instruction and information from Public Safety and first responders.

What to Do in a Medical Emergency:

  • Do not move the person.
  • Call x2911 from a University phone or 415-422-2911 from a non-University phone. Give Public Safety Dispatch the following information:
    • Who and where
    • Building name and location
    • Building address
    • Cross streets
    • Floor and room number
    • Nature of the emergency
    • Your call-back number
  • Try to make the victim comfortable. If you are trained in first aid or CPR, assist as needed.
  • Gather as much information as you can about the person and the injury (signs/symptoms and complaints of the victim).
  • Have someone at the service elevator lobby on the floor to meet the University's Public Safety Officers or Paramedics and direct them where needed.