A refund will be issued to you when all charges have been paid and there is a credit balance on your student account. To process your refund most efficiently, we require valid bank account information and a current address on file. With this information on file, the refund will be deposited into your checking or savings account. To arrange for direct deposit to your preferred bank account, complete the online authorization using the following steps:
Online Instructions for Direct Deposit Refunding
- Log on to myUSF.
- Click on the link for “Student Self Service”
- Click on the "Student Account" link and then "Direct Deposit Authorization" to enter the requested information.
You may update or change your direct deposit instructions at any time. Please allow 5 business days for the account to be verified. Refunds made prior to verification will be processed as paper checks. This information applies only to Financial Aid refunds. For student employment, please visit the Student employment site at myusf.usfca.edu/student-employment.
Generally, a refund will be generated under the following circumstances:
If you’ve paid more than your charges for tuition, fees and room and board (if living on campus) you may be entitled to a refund. Refunds should be requested from your usfca.edu email address to firstname.lastname@example.org.
If payment was made in any part by a credit card, the credit balance may be refunded as a "credit back" transaction to the credit card used for payment.
REFUND OF FEDERAL TITLE IV FUNDS
Federal Title IV financial aid (Federal Student and Parent Loans, Federal Pell Grants and Federal SEO Grants ) will be applied to all your allowable charges (tuition, fees, room and board) for the current semester.
The application of these funds will supercede all University payment plans and contracts. Federal law states that any funds over and above allowable charges for the current semester must be refunded to the student within 14 days.
REVERSAL OF TUITION CHARGES
Students who wish to have the tuition charges reversed on the student account should withdraw from the course(s) by the end of the business day on the last day to withdraw with tuition credit (census date) for the applicable course(s) in which the student is enrolled. No tuition charges will be reversed after the end of the business day on the applicable last day to withdraw with tuition credit.
Exceptions to the policy may be granted only by CASA for undergraduate/graduate students enrolled in Arts & Sciences or undergraduate students enrolled in the School of Management. For undergraduate students enrolled in the school of Nursing & Health Professions and all graduate students except Art & Sciences, exceptions to policy are granted by student's academic dean. Generally, exceptions after last day to withdraw with tuition credit (census date) are made only in those cases where events affecting enrollment are nonrecurring, catastrophic, or life-threatening and beyond the student's control. Documentation is required.
In compliance with OAR 583-030-0035(18)(c), online degree students who are residents of the state of Oregon are granted a prorated reversal of tuition charges up until 50% of the duration of the course. Oregon Online Degree students should request assistance in obtaining prorated reversal of tuition charges from their faculty program director. The faculty program director will submit a tuition exception form to be completed by the student’s academic dean.
Please note that the last day to withdraw with tuition credit may vary by course. The last day to withdraw with tuition credit is listed in the Registration Calendars are applicable only to courses with standard start and end dates. To find what the last day to withdraw with tuition credit is for a specific course, please visit the Online Class Schedule.
CREDIT ON HOUSING AND MEAL PLAN CHARGES
This policy will apply to you if you withdraw from USF or take a leave of absence during a semester. After you have filled out a contract cancellation form and properly checked out of your residence hall space, a prorated charge will be calculated based on the date that you formally move out of your room; the $1000.00 contract cancellation fee, and any charges for damage to the room will be deducted from the credit balance. A credit for unused meal plan charges will be refunded based on the unused portion of the plan amount. For additional information, contact Student Housing and Residence Education at email@example.com.
REFUND PROCESS AND REMINDERS
Checks are mailed seven (7) working days from the date your refund is entered on the student account. Refunds as a result of an overpayment from a personal check may take up to fifteen (15) working days to process. Please note that refund checks should be cashed promptly. Checks over 90 days old are considered stale and may be voided. Students who are Federal Title IV (Federal Student Loans and Grants) financial aid recipients are subject to federal regulation which requires the University to return funds to the federal program if a refund check that is the result of aid is not cashed. Once the funds are returned, the University cannot request them again on your behalf and you may have an obligation to repay the University for the refund that was made to you.