Welcome from the Dean of Student Academic Services

At our Center for Academic and Student Achievement (CASA), we provide an environment where students are welcomed and supported. The highly trained and professional team within CASA is a select group of caring and committed Success Coaches and Administrative staff whose number one priority is to help students stay-on-track to graduate. We look forward to connecting with each and every student on a personal level, and pride ourselves in providing our students with compassionate academic and personal support that promotes holistic student development. Please join us through an exciting journey of self-discovery and personal growth, by visiting us in CASA.

Best regards,
Shona Milazo

Dean of Student Academic Services
Associate Vice Provost, Student Life

Fall 2020 Message from the Dean 

So far, 2020 has undoubtedly been a year of anguish, adapting, and resilience. Since the San Francisco shelter-in-place order took place in mid-March, the CASA team has been working remotely and around the clock to support our students during the pandemic, while adjusting to “the new normal” in our own professional and personal lives. Throughout the second half of spring term and the summer, we continued to provide full services to our students, especially those who had to navigate through various personal, financial, and academic hardships during this challenging time. 

This fall, we continue to follow our core mission in providing compassionate academic and personal support to all undergraduate students. CASA Success Coaches are available remotely to assist students with registration questions, connect them to faculty and other campus resources, and empower them to achieve academic success. Please don’t hesitate to make an appointment with your success coach through the Student Hub or visit them during their weekly drop-in hours. In addition, the Learning, Writing and Speaking Centers are other great resources for academic support. 

In addition to the distress from the pandemic, we acknowledge that recent police violence events have created pain and trauma for the USF community — especially for our Black-identified students. CASA condemns systemic social injustice and police brutality, and we stand with Black Lives Matter. We understand the deep rooted narratives of racism and oppression, as well as the effects that they have on our Black and Brown identified students. We are dedicated to bringing forth equity, diversity, and access in our daily work with our students.

We are guided by our Jesuit value of cura personalis, or “care for the whole person”, as we continue to support students, families, faculty and staff as part of our beloved USF Community.  Please check the USF Dons Remote website for resources and the most up-to-date information as we navigate these troubling times together.

While we await for the San Francisco Department of Public Health’s direction on reopening the campus for the Spring 2021 term, we would like to encourage students to begin preparing for registration for the Spring 2021 term. Registration for continuing undergraduate students for Spring 2021 semester begins on Monday, November 9. Undergraduate students will register by seniority, based on earned credits. Students will receive an email from the Registrar’s Office with important registration information in October. 

Please note if a student has a hold that prohibits registration for the next semester, they should resolve the hold as soon as possible. For course selection advising, degree planning, and the removal of an advising hold, students should connect with their major department and/or faculty adviser. Continuing students can plan for these upcoming semesters by accessing the course schedule here.  

For more information about registration and deadlines, please visit the Registrar's website. As a reminder, the tuition due date for Intersession and Spring 2021 is January 2, 2021, and May 1, 2021 for Summer 2021.

We welcome you to this fall semester like no other, and are here to support your journey at USF.