Welcome from the Dean of Student Academic Services - Fall 2025

Welcome (back) to campus! CASA continues to follow our core mission of providing compassionate academic and personal support to all undergraduate students. CASA Academic Success Coaches are professional staff here to support your academic journey and make sure you are connected to any resources you may need along the way. You can find your assigned CASA Coach in the Student Hub under “Success Team,” which is also where you can make a one-on-one appointment with your assigned CASA Coach.

We are excited to introduce a new staff member to the community: Jo Jones. Jo earned their master’s degree in Higher Education at University of Virginia and is new to the Bay Area. They are excited to join the CASA Team as an Academic Success Coach.

CASA provides various appointment options for students, including in person, online, and by phone. Students can schedule appointments with their academic success coach in the Student Hub or by calling (415) 422-5050. We also offer online drop-in hours daily, where students can meet with any academic success coach — no appointment necessary!

In addition, in-person drop-ins in the CASA office (UC third floor) are held twice a week, Tuesdays and Thursdays 11:45 a.m. - 12:45 p.m. During the first week of classes (Aug. 19–25) and registration week (Nov. 10–14), drop-ins are available daily from 10 a.m.–4 p.m. Come stop by!

Prior to Registration Week in November, you should also check your USF email regularly for communication from your major department regarding their advising process and how to remove any advising holds. Please be sure to review your degree evaluation and check-in with your major adviser in your school/college prior to registration for spring 2026.

As always, CASA is guided by our Jesuit value of cura personalis, or “care for the whole person.” We are here to support students, families, faculty, and staff in our commitment to USF’s Mission and Values. We look forward to seeing you in our offices on the UC 3rd floor or virtually this fall!

Shona Milazo
Associate Vice President and Dean of Student Academic Services
doyles@usfca.edu
(415) 422-6113