Success Coach Drop-In Hours
Each USF undergraduate student is assigned to a CASA academic success coach. You can find out who your success coach is in your Student Hub, under "My Success Team".
You can make an appointment with your coach, or you can visit any success coach during their regular drop-in hours without an appointment.
Note: Drop-in hours are best suited for quick questions or time-sensitive situations, and conversations may need to be limited to 10 or 15 minutes depending on how many students are waiting. For a more complex issue or to develop a detailed strategy for success, we highly recommend scheduling an appointment with your dedicated CASA coach. This allows us more time to get to know you, understand your specific goals, and create a personalized plan to ensure your academic journey is smooth and successful.
FIRST WEEK OF CLASSES ASSISTANCE DROP-INS
CASA will be hosting drop-ins during the first week of classes for Spring 2026 to help with general questions and procedures.
Date: Monday, January 26th - Friday, January 30th, 2026
Time: 10 a.m. - 4 p.m.
Location: CASA Lobby on the UC 3rd Floor
For academic advising and class selection for the upcoming semester, please contact your major department or adviser.
"Every time I have interacted with a CASA Coach, no matter if they are my specific CASA coach or another coach, they show so much support and undivided attention on the student because they are determined to help their students. Even though it is their job, they make it in a way where it doesn't feel like they do it because they get paid, they do it so their students can feel sure in their plan to succeed"
- E.C.C. (current student)
Zoom Hours (except University holidays)
| Day | Success Coach | Time | Zoom Meeting ID | No Drop-Ins / Exceptions |
|---|---|---|---|---|
| Monday | Jackson Shumway | 10 AM - 11 AM | 4154224088 | No Drop-Ins: 12/29 |
| Jo Jones | 2 PM - 3 PM | 4154223962 | No Drop-Ins: 12/29 | |
| Tuesday | Brenda Giarratano | 10 AM - 11 AM | 4154225305 | No Drop-Ins: 12/30 |
| Liam Quinn | 1 PM - 2 PM | 4154222134 | No Drop-Ins: 12/30 | |
| Dena Davis | 4:30 PM - 5:30 PM | 4154226876 | No Drop-Ins: 12/30 | |
| Wednesday | Ian Michell | 9 AM - 10 AM | 4154223683 | No Drop-Ins: 12/24, 12/31 |
| Ester Marquez Perez | 11 AM - 12 PM | 4154222986 | No Drop-Ins: 12/24, 12/31 | |
| Sara Solloway | 3 PM - 4 PM | 4154226742 | No Drop-Ins: 12/17, 12/24, 12/31 | |
| Thursday | David Yohanna | 1 PM - 2 PM | 4154226695 | No Drop-Ins: 12/25, 1/1 |
| Simon Flores | 2 PM - 3 PM | 4154226841 | No Drop-Ins: 12/25, 1/1 | |
| Friday | Denise Mostowfi | 10 AM - 11 AM | 4154225786 | No Drop-Ins: 12/26 |
| Brooke Enners | 12 PM - 1 PM | 4154226701 | No Drop-Ins: 12/26 |
***Important Note:***
Dates and other content are subject to change.