Success Coach Drop-In Hours

Each USF undergraduate student is assigned to a CASA academic success coach. You can find out who your success coach is in your Student Hub, under "My Success Team".

You can make an appointment with your coach, or you can visit any success coach during their regular drop-in hours without an appointment.

Note: Drop-in hours are best suited for quick questions or time-sensitive situations, and conversations may need to be limited to 10 or 15 minutes depending on how many students are waiting. For a more complex issue or to develop a detailed strategy for success, we highly recommend scheduling an appointment with your dedicated CASA coach. This allows us more time to get to know you, understand your specific goals, and create a personalized plan to ensure your academic journey is smooth and successful.

FIRST WEEK OF CLASSES ASSISTANCE DROP-INS

CASA will be hosting drop-ins during the first week of classes for Spring 2026 to help with general questions and procedures.
Date: Monday, January 26th - Friday, January 30th, 2026
Time: 10 a.m. - 4 p.m.
Location: CASA Lobby on the UC 3rd Floor

For academic advising and class selection for the upcoming semester, please contact your major department or adviser.

"Every time I have interacted with a CASA Coach, no matter if they are my specific CASA coach or another coach, they show so much support and undivided attention on the student because they are determined to help their students. Even though it is their job, they make it in a way where it doesn't feel like they do it because they get paid, they do it so their students can feel sure in their plan to succeed"
- E.C.C. (current student)

 

Zoom Hours (except University holidays)

Day Success Coach Time Zoom Meeting ID No Drop-Ins / Exceptions
Monday Jackson Shumway 10 AM - 11 AM 4154224088 No Drop-Ins: 12/29
Jo Jones 2 PM - 3 PM 4154223962 No Drop-Ins: 12/29
Tuesday Brenda Giarratano 10 AM - 11 AM 4154225305 No Drop-Ins: 12/30
Liam Quinn 1 PM - 2 PM 4154222134 No Drop-Ins: 12/30
Dena Davis 4:30 PM - 5:30 PM 4154226876 No Drop-Ins: 12/30
Wednesday Ian Michell 9 AM - 10 AM 4154223683 No Drop-Ins: 12/24, 12/31
Ester Marquez Perez 11 AM - 12 PM 4154222986 No Drop-Ins: 12/24, 12/31
Sara Solloway 3 PM - 4 PM 4154226742 No Drop-Ins: 12/17, 12/24, 12/31
Thursday David Yohanna 1 PM - 2 PM 4154226695 No Drop-Ins: 12/25, 1/1
Simon Flores 2 PM - 3 PM 4154226841 No Drop-Ins: 12/25, 1/1
Friday Denise Mostowfi 10 AM - 11 AM 4154225786 No Drop-Ins: 12/26
Brooke Enners 12 PM - 1 PM 4154226701 No Drop-Ins: 12/26

***Important Note:***

Dates and other content are subject to change.