Employee Card

One Card Operational Hours Update

We are currently open for in-person assistance Monday - Friday, 10 AM to 3 PM. If you have any questions please email us at onecard@usfca.edu.

If you require immediate assistance, please contact Public Safety Dispatch at 415-422-4201 or dispatcher@usfca.edu.  

If you are a new USF employee (faculty or staff), you should obtain your USF One Card within your first week of being hired. If you work at a regional campus, please visit our Branch Campus page for more information; otherwise, please read on...

Prior to obtaining your Mobile One Card, we ask that you:

  • Visit the Human Resources Office, Lone Mountain 339, and speak with the receptionist who will confirm that your new employee account is complete
  • Receive, from HR, a New Employee USF ID Card Request Form to present to the One Card Office
  • Submit your photo for your One Card and a valid type of government-issued photo ID (e.g., a driver's license, state ID card, or passport) through our website for our team's approval.

Please note that you are expected to retain the Mobile One Card throughout your employment at USF. 

In the event that you lose your mobile device with your Mobile One Card, please log in through the One Card website to report your card as lost and contact the One Card Office for further instructions.*

*Refer to the Replace a Card page for additional information.