Staff Council Executive Board

Domonique Crosby - President

Associate Director for Residential Life
Office of Community Living

Dominique Crosby

My name is Domonique Crosby (she/her) and I serve as the Associate Director for Residential Life in the Office of Community Living where I’ve worked for about 2 years. I am a 2013 alumnus of USF who truly believes in USF’s Jesuit values. While my position on campus focuses on students, I also have a passion for understanding and contributing to the experiences of staff on campus. At my previous institution, I served as the Vice President of Staff Council and was slated to be president before accepting my role here at USF. I am excited to run for Staff Council to help ensure USF’s values are extended to every staff member. I would like to help USF honor the diversity of our staff and include our voices in all decisions. We are of much significance to the institution and deserve to have our voices heard and valued. As a newer member of the USF staff community, I see an opportunity to further engage new staff members through fellowship and committee options. I would love to see a program that helps new staff members connect to other staff to help ease their transition to campus. 

Jill Ballard - Vice President

Information Technology Services (ITS)
Instructional Design > ETS

Jill Ballard

I’m Jill Ballard, an instructional designer now in my sixth year at USF. In this role, I work with faculty to design courses for synchronous and asynchronous delivery, as well as lead workshops addressing a range of pedagogies and technologies university-wide. I’ve worked in higher education for over 17 years, in both faculty and instructional design roles, and I’m currently working toward an EdD in Learning & Instruction. Prior to higher education, I worked in corporate and non-profit arenas as a communications designer and design manager. And certainly not least, I’m a mom of a teen and a long-time San Francisco resident, fond of all things socio-enviro-politico, hiking, SUP, language study, and ever, the arts.

My interest in USF’s Staff Council stems from a personal commitment to making our collective staff voices strongly audible—to make a positive difference in our work experience across the university. This includes addressing our concerns but also creating opportunities for more collaborative staff engagement. I believe the Staff Council offers an exceptional platform to advocate for change, expanding our shared voice at the table when institutional decisions are being made. Always, I work to represent your voice in mine.

Amy F. Joseph - Clerk

College of Arts and Sciences
Undergraduate Teacher Education Center

Amy F. Joseph

I am the Program Manager and Advisor for the Undergraduate Teacher Education Center. Prior to this, I was a Program Assistant to the Sociology Department, a position I held for 14 years. I am a passionate believer in shared governance and helped found the College of Arts and Sciences P.A. Council in an effort to give Program Assistants a voice. Some of my goals include seeking more budget transparency, encouraging collaboration across departments and staff positions to prevent siloing and more fairly represent a wide variety of perspectives, creating a culture of frank, respectful discussions around difficult topics, and supporting underrepresented voices on campus.

Melissa Thompson - Immediate Past President

Provost's Office
Office of Assessment & Accreditation Support

Melissa Thompson

I joined the Office of Assessment & Accreditation Support in 2019, as the Associate Director of Research & Assessment. In this role, I work with academic and co-curricular units to support the assessment of student learning in support of USF’s mission. Prior to working at USF, I earned a Masters in Organization & Leadership from the School of Education where I focused my studies on leading through organizational change in higher education. I’ve worked in higher education for nearly 20 years, participated in staff councils at various institutions, and partnered with leadership, staff, and faculty to ensure staff are included in decision making. 
 
I believe that USF will function best when all constituencies have a voice in shared governance. During my time here, the university has undergone significant changes. In order to fulfill our strategic initiatives, we will likely continue to face challenges and opportunities that require tough decisions. As a member of the USF Staff Council, I will engage fellow staff members and amplify their voices to ensure staff are included in the decision-making process. 

Staff Council Members

Luca Ameri

A+A Studio Manager
College of Arts & Sciences
Incoming 2024-25

Hi! My name is Luca Ameri and I work as the Studio Manage for Art + Architecture. During the 2 and half years I've worked at USF, my role has grown considerably in scale and scope. The change occurred organically without much conversation with the Department or Dean's Office or adequate change to compensation. I've since realized that this was not unique to me and is in fact fairly common amongst staff in the College of Arts and Sciences and potentially the University as a whole. 

In joining the Staff Council, I look forward to engaging with staff from across the University and find where our struggles intersect. The more we can find areas of overlap and join together in collective action, the more successful we will be in rectifying issues such as insufficient compensation, overburdening employees and understaffing. I hope to create more direct lines of communication from the administration, as well as transparent pay structure including those at the very top. 

If that's not enough, I also hope to create a stronger sense of community for all employees at USF. When I joined in September 2021, there was little to no opportunity to meet other employees outside of my department. After a few years, I've started to create bonds with other staff and faculty and would like share that opportunities with others. 

Thanks! I look forward to working with and hearing from all of you!

Claudine Bibeau Parks

College of Arts and Sciences
International Studies

Claudine Bibeau Parks

As a relatively new member of the USFCA community, I have had the privilege of working as the Program Assistant for International Studies for almost a year and a half in the Arts & Sciences department. Before this, I was employed with Holy Names University in Oakland for five years in Student Affairs and Athletics; and on their Staff Council for two years. Representing students and staff alike really allowed me to contribute and improve spaces on campus for all – and I enjoyed meeting other teams and folks within the university.

Never known as a shy person, I utilize my degree in Communications along with my current work at Cal Poly Humboldt in their Leadership Studies program to listen, empathize and connect with others to gain common ground and to tap into my creativity to resolve challenges in a team setting. Listening and empowering others while creating inclusive environments to strengthen our team is always my goal. Aligning my leadership abilities with our current staff needs and new ideas within the USF Staff Council would be – in Jesuit terms -“a gift of grace...for the benefit of others” that I would be honored to attend within our USFCA community.

Steven Bosso

IT Business Analyst Lead
Information Technology Services

Steven Bosso

I have been working in ITS at USF since March 2018.  My current roles are Senior IT Business Analyst and member of the Business Automation (Laserfiche) Team.  I am a native San Franciscan and a proud USF Alumni (BS Computer Science, 1985).  Through my work roles over the past five years, I have been privileged to work with and get to know many staff members throughout our wonderful USF community.  I am unfailingly humbled when I see their dedication to the university – creating our environment that educates and uplifts our students.  I am seeking election to the Staff Council to increase visibility of our staff’s varied and valuable contributions to USF. 

Kimberly Bruno

PsyD Graduate Program Administrator
School of Nursing and Health Professions

Kimberly Bruno

Hello, my name is Kimberly Bruno and I am the Graduate Program Administrator for the PsyD program in the School of Nursing and Health Professions. I have been with the University for almost a year and a half. Prior to working at the University of San Francisco I worked for a smaller university in the East Bay where I served on the Staff Senate for a total of four years. The first two years I was the treasurer and then I served as a co-chair. From that experience I understand the importance of shared governance. Additionally, I think it’s important for my college to have representation on the Staff Council as well as relaying important information from Staff Council to my colleagues in SONHP. I have worked in higher education for over 10 years. I enjoy supporting students reach their educational goals and watching their journey as they become skilled clinicians. If elected to the Staff Council I look forward to the opportunity of getting to know staff outside of my college.

Gustavo A. Cabezas III

Associate Director
Client Support Services
Incoming 2024-25

I'm very passionate about the USF Mission Statement and ensuring that my work supports that. I have a good feel for what is happening on our campus and feel strongly that I could contribute to the Staff Council to improve our community. 

Danielle Castillo

Provost's Office
Office of the University Registrar

Danielle Castillo

My name is Danielle Castillo (she/her). I have worked in the Office of the University Registrar for about 7 years and am a “Double Don” class of 2013 and 2021. Being part of the university as a student and now staff has provided me with unique perspectives of the university’s operations. In my various positions, I am fortunate to have the opportunity to collaborate with various staff across the university. We have an incredible community at USF, and I hope to advocate for our needs and have the resources to empower each other.

Janice Chuakay

Gleeson Library|Geschke Center
Dean's Office: Assistant to the Dean - Office Manager

Janice Chuakay

I am the Assistant to the Dean at the Gleeson Library. I returned to USF almost four years ago after working ten years at a private high school in San Francisco. Prior to this, I spent nine years raising my three children (now 22, 20, and 16) and, recently, became a mom to "Cody," a 70 lb, two-year-old Great Pyrenees-Golden Retriever mix.

I am a “twice Don” in two different ways: First, I earned both my B.A. in Exercise and Sport Science and an M.A. in Sport and Fitness Management at USF; and, 2) after earning my undergraduate degree, I was the Fitness-Wellness Director for USF’s Koret – Recreational Sports Department. I am proud to say that most of my siblings are, and soon my daughter can also be called a “Don.”

I am running for office to better support the Staff Council and engage in new leadership in moving our university mission forward. As a member of the SOM Strategic Planning Committee for two years, I am excited to be part of this inaugural staff council and find new ways in which we can all lift each other in a time of such divide, to ensure that staff is represented, treated with fairness and equality, provide a forum to identify, discuss ways to better support, engage, and recognize the incredible work that we all do day in and day out to keep USF one of the most renowned educational Jesuit institutions.

Erin Echols

Director
Cultural Centers

Erin Echols

Erin Echols is the Director of the USF's Cultural Centers, which include the Intercultural Center and Gender and Sexuality Center. In addition to serving in this role for the last 8 years, she is currently the co-chair of the President’s Advisory Council on the Status of Women (PACSW), the co-chair of the Bias Education Resource Team (BERT), and a member of the LGBTQ+ Faculty and Staff Caucus. Erin’s work interests over the last 20 years at 3 institutions in student affairs have included social justice programming, strategic planning, assessment, collaboration development, marketing, fiscal planning, and community development for staff and faculty members.


If elected to staff council, I hope to build connection between staff members, lift up the voices of those staff that have be historically unheard, and work in community to develop sustainable change to not only retain staff members, but for them to feel truly valued.
 

Ella Frazer

Director of Assessment and Curricular Management
College of Arts and Sciences

Ella Frazer

I have been part of the USF community since 2019, starting as a Program Assistant in the Dean’s Office for the College of Arts & Sciences. Since then, I have moved into a faculty support role related to assessment and curriculum development. I also completed my MA in Human Rights Education at USF in December 2022. I was involved in the early stages of creating the Staff Council and I am an advocate for shared governance structures across the institution. I am really proud of the work our Staff Council has accomplished in these early stages, and am interested in being part of this group because I believe all of our staff colleagues at USF deserve to be heard and recognized for their leadership. I am grateful for the opportunity to collaboratively imagine new ways of being at USF that recognize the dignity and accomplishments of our community.

Pedro González

Dispatcher
Public Safety
Incoming 2024-25

My name is Pedro González, and I've been a dedicated member of the University of San Francisco community since 2015. For the past several years, I've served as a dispatcher for the University's Department of Public Safety, ensuring the safety and security of our campus. Throughout my time here, I've witnessed the importance of fostering an inclusive environment for all members of our community.

Joining the Staff Council is an opportunity for me to further contribute to the betterment of our university. One of my primary goals for the upcoming year is to advocate for better accessibility around campus for people with disabilities. I believe that every member of our community should have equal access to our facilities and resources, and I am committed to working towards achieving this goal.

Vincent Hom

Student Accounts Customer Service Coordinator
Student Accounts
Incoming 2024-25

I was surprised and honored when informed that I was nominated for a position to serve on USF's Staff Council.  In accepting to serve, I hope I will hold and serve with distinction and validate the nomination. 

I hope that during my time in the council, to serve as voice for student advocacy and equity.  As well as offer perspective which comes from interaction with students, their families and the larger community when they reach out to the Student Accounts / Student Financial Services.  

Corey Kowalczyke

Program Assistant V
Career Services

Corey Kowalczyke

Greetings, my name is Corey Kowalczyke (he/they), and I am a candidate for the Staff Council. As a Program Assistant at the Career Services Center since July 2021, and a recent graduate of the B.A. in International Studies program at USF from 2016-2020. Moreover, I am currently pursuing a Master's in Organization and Leadership at the School of Education. My goal in seeking a position on the staff council is to promote shared governance and elevate the voices of our hard-working staff members who contribute to making USF a better place for our students. I believe that USF has tremendous potential for growth, and my unique perspective as a former undergraduate student, current graduate student, and full-time staff member provides valuable insights into USF's culture. In particular, I am passionate about advocating for the needs of early-career higher education professionals, supporting and empowering staff, and cultivating enthusiasm for working at USF. I am also interested in fostering a culture of confidence and connection between leadership and entry-level and mid-level staff while addressing the underlying factors that impact staff retention.

Jessica Li

Career Counselor
Career Success
Incoming 2024-25

My name is Jessica (she/her/hers), and I have been an integral part of the USF community since August 2022. Serving as a Career Counselor, my primary focus is assisting undergraduate students in securing internships and navigating their transition into the professional world post-graduation. My diverse background encompasses experience across various sectors, including non-profit, tech recruiting, ed tech, and private sector work, all viewed through the lens of Diversity, Equity, and Inclusion (DEI).

I hold a Master of Science in Career Counseling from SF State and possess a keen interest in job motivation and retention. Furthermore, I am passionate about empowering individuals to identify and pursue strategic career advancements while fostering a sense of community engagement. My approach involves understanding the unique motivations and strengths of each individual, thereby enabling them to thrive in their professional endeavors.

My aspiration to join the Staff Council stems from a desire to advocate for diverse opportunities for our esteemed staff members. I aim to serve as a bridge between staff and administration, facilitating communication and fostering an environment conducive to professional growth and retention, both within USF and beyond.

Carolina Martinez

IT Quality Assurance Manager
Information Technology Services

Carolina Martinez

My name is Carolina Martinez, and I've been part of the University of San Francisco Community for ten years. Since 2013 I've enjoyed working with various teams within Information Technology Services (ITS). Whether working with students, staff, faculty or members of our Board of Trustees, I've always strived to provide the best service possible to our community. Beyond being where my partner and I work, we hope this will be the community our two sons choose to be part of when choosing a college. My interest in joining the Staff Council stems from the opportunity to learn more about how decisions account for current and future staff. I could bring a diverse perspective to the Staff Council to ensure representation to all when ushering in change. I also look forward to collaborating with other teams and departments. I would be honored to be considered part of the conversation about the future direction of university initiatives.

Elisabeth Merkel

School of Management
Career Services

Elisabeth Merkel

Thanks to the individual(s) that nominated me.  I am excited to collaborate and work with you – colleagues and friends, and the other members of the USF Staff Council to better understand and explore new ways to build and strengthen our staff community.  

A ~12-year staff member of the School of Management, I have been honored to work in the offices of admissions, recruitment, external engagement, and career services.  I have served as a member of the SOM Enrollment and Budget Task Forces and am twice an alumna of our university having completed the MBA and MS in Organization Development programs.  To be better able to address equity issues and foster inclusivity, I am enrolled currently in the University of South Florida Diversity, Equity, and Inclusion in the Workplace Certificate program.  

It would an honor to serve as part of a council responsible for learning from and collaborating with our amazing staff colleagues to generate creative ideas that can be presented to and embraced by our community so that together we might watch how the environment and the energy of our people and culture are both preserved and positively altered. 

Andrew Palos

Assistant Registrar
Law School
Incoming 2024-25

I'm looking forward to bridging divides between offices when it comes to culture, priorities and communication. I think an organization can achieve it's goals when there is greater communication and understanding between departments and its people. 

Mark Papadopoulos

Associate Athletics Director of Facilities and Special Projects 
Athletic Department

Mark Papadopoulos

My name is Mark Papadopoulos and I work in the Athletic Department. I have been employed at the University for nearly 15 years, with this being my second term (prior 1998-2006). I have been involved in higher education for over 25 years, with the philosophy, “Everything we do should be in the best interest of the students, faculty, and staff.” In my multifaceted role, I work with a wide variety of campus groups,  offering to the Staff Council a global understanding of how the decisions that are being considered will impact others at the institution. Since I have also worked at other universities, this experience will allow me to share additional perspectives, policies, and procedures when items are addressed on the agenda. I also find it important to consider others’ perspectives and to view different angles before making decisions, which I believe will be a valuable asset and align with the progressive approach of the Council.


I love USF and will forever consider myself a Don. I sincerely hope to be able to offer my services to the Staff Council and contribute to the University’s success by making a positive impact on the lives of others.
 

Tina Ricafrente

SEVIS Administrator/International Student Advisor
Center for Global Education

Tina Ricafrente

Hello, my name is Tina Ricafrente and I am the SEVIS Administrator and an International Student Advisor in International Student and Scholar Services (ISSS). I started at USF as a temporary contract employee during COVID in October 2020 and then was hired on as a full-time staff member eleven months later. In my role at USF, I enjoy working with international students and helping them navigate their immigration status while also supporting their adjustment to the US. Additionally, I ensure our data is accurate across multiple campus platforms and that immigration data is updated timely to the government system. 

While being a representative and advocate for all staff, I would also like to be a voice for staff who have joined USF during COVID and help to create deeper connections to the USF community. Being a part of the Staff Council will allow me to move towards this goal while also engaging more as a part of our Jesuit family. It would be a wonderful opportunity to work alongside USF colleagues to build bridges of support, understanding and representation for staff across campus.
 

Alexandra Schaeffer

Clinical Placement Coordinator
School of Nursing and Health Professions

Alexandra Schaeffer

My name is Alexandra and I work on the clinical placement team in the School of Nursing and Health Professions. I earned my bachelor’s degree in business management from USF, left to attend graduate school at Stanford’s School of Medicine, and promptly returned to USF for employment after graduating. I feel so fortunate to stay connected to USF in different capacities over the years. 

As a member of the Staff Council, I’ll commit to collaboration, advocating for change, and ensuring that my colleagues' voices are heard.
 

Daniel Tayakin

Director of Administration and Assistant to the Vice Provost
Strategic Enrollment Management
Incoming 2024-25

Hello, my name is Daniel Tayakin. It is an honor to be nominated and I look forward to working with the USF Staff Council on addressing the interests and concerns of all staff members. My current role necessitates a high degree of cross-departmental collaboration and I am happy for the opportunity to expand that collaboration even further by joining the Staff Council.

I have worked in Strategic Enrollment Management at USF since the fall of 2021. I am also a graduate student (class of 2025) at USF’s School of Management. Being both a staff member and a student provides me a broader perspective and I’m happy to share my insights. We have a wonderful community at USF and it is a privilege to represent it. 

Will Vitagliano

Associate University Registrar and Director
Strategic Enrollment Management

Will Vitagliano

My name is Will Vitagliano and I am excited to be running for a Staff Council position. I have worked in the Office of the University Registrar for almost 8 years as the Associate University Registrar and Director of the Degree Audit & Graduation Center. During my time at the University, I have been fortunate to work with many offices across the entire campus community and have created strong partnerships with them, which lends itself in being able to advocate for and be a meaningful voice on the council. I currently sit on several non-profit boards across the country and have been an active leader and pioneer in those areas, and I hope to continue to bring that active voice to the USF campus community. I hope to continue to expand shared governance across campus and push for representation on various Board of Trustee committees, and other key campus committees, to bring a staff voice to vital discussions and decisions being made. Further, I hope to bring a balanced perspective to the discussion table that can provide different angles on a topic, while subsequently bringing increased understanding and education throughout the decision-making process. I do recognize that the Staff Council is new, but am excited about this opportunity because it is a chance to pave the way for future councils and the overall direction of the University of San Francisco.

Nicholas Ynami

Help Desk Student Coordinator
Information Technology Services

Nicholas Ynami

My name is Nicholas Ynami. I am the ITS Help Desk Student Coordinator. I started my career at USF in April 2019 as a contractor in the ITS Department. I worked as a Level II and Classroom Technology Technician, supporting the technology needs of faculty, staff, students, and alums. I then attained Full-Time employment for the same position at USF in March 2021 and then was promoted to my current position on November 2022, where I mentor and support the help desk student workers.

As a result of the Covid-19 pandemic, I was one of the few technicians that worked on-site as an essential service to the university. During this time, my colleagues told me stories of the days when they had a sense of belonging to a greater community and the times they helped out by volunteering their time. Since the Covid-19 pandemic, there has been a lack of community involvement, which can be revitalized now that the university is starting to run at capacity with more in-person services. In the Catholic Jesuit tradition of USF, I also hope to invigorate the community to find joy in helping others less fortunate by pushing for more community service and engagement.
 

Ken Yoshioka

Senior Instructional Technologist - Multimedia
Educational Technology Services

Ken Yoshioka

I have been fortunate enough to have had a 23 year career at USF, beginning in the ITS Help Desk for 7 years and then in Educational Technology Services for the last 16.  In the last few years, especially during the pandemic, I became acutely aware of the need for staff to feel supported and connected; I know that keeping connected with all of you I met with during remote work and the return to campus encouraged and strengthened me.  I have always envisioned myself as an agent for change on an individual level, trying to make a difference one life at a time.  With the Staff Council, I feel it is time for me to step out of my comfort zone and strive to make a difference on a larger scale, for all staff.