Student Assistants & Student Support

The TA & RA Request forms can be accessed via the SOM Intranet or by navigating to the following page:

https://myusf.usfca.edu/management/intranet/student-hire

Full-Time Faculty

 TA hours are available to all full-time faculty for 5 hours a week up to 3 courses with a max of 15 hours a week. 

Adjunct Faculty TA Hours

 Adjunct Faculty teaching 12 units of School of Management classes and up are eligible for TA assistance of 5 hours a week. All other adjunct Faculty requesting assistance will be case by case. Please reach out to Katherine Green in Academic Affairs if you would like to be considered for an exception. 

Additional Information about TAs

When hiring a student, please go over their schedule so they are not going over their max hours. Domestic TAs may work up to twenty-five (25) hours per week while classes are in session and thirty-five (35) hours per week during academic breaks, summer sessions, and winter intersession. International students (F-1 or J-1 visa) may work up to twenty (20) hours per week while classes are in session and thirty-five (35) hours per week during academic breaks, summer sessions, and winter intersession.

A faculty member must evaluate the skills of the TAs. Based on this evaluation, TAs can assist with in-class exercises and discussions. If appropriate, TAs can grade exam questions that do not require subjective evaluation, such as multiple-choice, true/false, and fill-in-the-blank. TAs should not grade essay questions or any other work that requires subjective interpretation.

TAs may provide feedback to students during tutoring sessions. For instance, it is helpful to have the TAs go over the tests with the students, so students can better understand and improve their performance.

 Further information:

TAs may also schedule office hours and review sessions for exams.

TAs should also book their own study rooms through our EMS system.

No personal tasks should be assigned to TAs

TAs can not start working until they are completely onboarded through Workday. Please reach out to Blanca Delgadillo for assistance and updates on a TA’s onboarding status.

Research Assistants

RAs can be hired by full-time faculty for up to 5 hours a week. If additional hours are needed, they can be requested through FD Funds to the Faculty Development Committee.

No personal tasks should be assigned to RAs

RAs can not start working until they are completely onboarded through Workday.

Pay Rates

All students are paid at the San Francisco minimum wage.

Undergraduate

All full-time faculty have their own advisees. They will contact you for help with their major, and with other questions.  In the spirit of providing a positive student experience that will directly impact retention, please respond to them in a timely manner (I receive too many emails from students whose faculty advisor does not respond to them). Timeliness is important because many students, despite best-laid plans & directions, wait until the last minute to get advice.

I've attached a slide deck used for first-year students as a helpful resource, and prepared a quick tips sheet for you with common advising related questions and materials (you may have received this information earlier this week).

A couple of tips:

Unsure what classes a student should be taking? Look at their Degree Evaluation. The Degree Evaluation is a student's roadmap to graduation.  They should already be familiar with it. 

HOW DO I FIND A DEGREE EVALUATION?

Sign into myUSF

Click on the Banner Self-Service "Faculty" button.

Click on "Advising: Student Information Menu".

Click on "Degree Evaluation".

A degree evaluation will appear. You can search for a specific student’s degree evaluation by either entering the student id in the id box, or clicking on the “advanced search” button, top left corner, and enter their name.

In general, any unchecked box is a class the student still needs to take.

You can click on any business course not already taken, and it will show you the pre-reqs.

Also attached - a 4-year planner for students

Undergraduate Studies Office – How can they help?

Answer your questions

Help those students with extremely unusual cases. Students prefer not to be bounced around to different people, so check with SOM UG first, before sending a student their way.

Extensive registration support during peak periods - 9-5pm each day in the office, and online - somundergrad@usfca.edu

Remove academic advising holds for freshmen & sophomores who are not HM majors

Assistance with course overrides; pre-req + class standing restriction issues (these are the aforementioned unusual cases)

Center for Academic and Student Achievement (CASA)

CASA Success Coaches support students with things like exploring potential majors and minors, connecting them to relevant resources on and off campus, discussing academic or personal support they may need, walking them through how to add/drop classes and complete academic forms, and helping with the transition to USF.  

CASA does not provide academic advising (that's our job) so please do not refer students to them for academic advising assistance.

Full Courses and Waitlist Policy/Procedure

Reminder - There are no waitlists for Business Core courses (BUS 100, 201, 202, 204, 205, 301, 302, 304, 305, 308, 403). 

If a course is full, please encourage students to find an open section or an alternative course; they can keep checking to see if a seat opens in their preferred (full) section. 

Remind students that in most cases they have a lot of flexibility as to when they can complete Business Core courses.

There are waitlists for major courses/electives. 

Waitlist policy: Students are alerted via email by Deanna if she has a seat for them after registration week.

Priority is given to graduating seniors who need the course to graduate.

Instructors do not control waitlists and cannot add students to a waitlisted course.

 Advising Holds:

Students with holds must have them cleared prior to their registration date. We can only remove advising holds. Other holds may be related to finances, immunizations, or other reasons. Students must contact the appropriate office to remove those holds.

First-years and sophomores must complete an online Canvas tutorial + quiz to have their advising hold removed by the Office of Undergraduate Studies 

HM students meet with their assigned faculty adviser for assistance.

Change of Academic Program (COAP) (add, change, or drop a major/minor) 

Business Core Senior Capstone:

Senior Capstone for all SOM majors: BUS 403 - Entrepreneurial Strategy. 

Double majors within the School of Management only need to take ONE capstone course. 

SOM Honors Program students take BUS 496 for their Senior Capstone during fall of their senior year. They DO NOT need to take BUS 403 regardless of what might be on their degree evaluation.

Waiving Prerequisites/Class Standing Restriction?

We highly encourage faculty NOT to waive prerequisites, unless absolutely necessary.

Graduate students in need of advising help with advising should be directed to the Office of Graduate Success and Engagement or their Program Director. 

Student Attendance

A list of students officially enrolled in your course can be viewed and downloaded to Excel from the “Class List - Photos” found under the Faculty/Advisor button of the MyUSF website.  

University policy states that students are expected to attend all scheduled classes and laboratory exercises. Absences may affect the final grade or eligibility to sit for the final examination. However, you may not unilaterally drop a student from the class for poor attendance. You should clearly explain your expectations regarding attendance in your syllabus as many grade disputes that reach the Dean’s Office are frequently based on a misunderstanding of the instructor’s attendance policy.

Occasionally, students represent the University of San Francisco in intercollegiate athletics competition (e.g. athletics, debate, etc.). These students shall be excused from classes on the hours or days such competition takes them away. These students are responsible for advising their professors regarding anticipated absences and for arranging to complete course work for classes, laboratories and/or examinations missed.  Students will also present academic progress forms during the semester that faculty must fill out, sign, and return to the student. 

Faculty Early Alert Program:

Early Alert is an online tool that is utilized by faculty to report undergraduate students who may be performing below a "C" level in their course. Each submission triggers early academic outreach from CASA academic success coaches and faculty advisers. 

Please visit this site for more information and instructions. 

Student Conduct:

The University’s policy regarding student conduct is contained in the Fogcutter, the student handbook. To learn more, please navigate to the Student Honor Pledge.

Persons on University property or attending any University function assume an obligation to conduct themselves in a manner compatible with the University’s role as an educational institution. Specifically, matters subject to University disciplinary procedures include, among others disorderly, disruptive or obstructive behavior in or out of the classroom (e.g., shouting, or making bothersome noises, speaking out of turn repeatedly, or otherwise disrupting the orderly classroom process, and physical abuse or sexual offense (or threats to do the same).

If a faculty member finds a student engaging in disruptive behavior in the classroom, he or she should first speak to the student privately about the matter. If the student continues to behave in a disruptive or inappropriate manner, the faculty member should discuss the situation with the appropriate Associate Dean.

Care Referral Program (Formerly The Red Folder):

The mission of the University of San Francisco Care Referral Program is to support cura personalis, care for the whole person. As a staff or faculty member, you may encounter students who need your assistance for academic reasons; physical and mental health reasons; and/or other personal reasons. You may be the first contact and play an important role at USF in providing resources to support our students.

Care Referrals allow staff and faculty to inform the Office of the Dean of Students about students in need of support or assistance. These referrals are used to initiate collaborative action plans to assist the referred student. 

For more information including when or when not to refer a student please visit the CRF website. 

Understanding Student Privacy:

The Family Educational Rights and Privacy Act of 1974 (FERPA), also known as the Buckley Amendment, protects the privacy of students by limiting third party access to student education records.

Please visit the USF Privacy website and read the information posted there. Moreover, please also visit the section for faculty and staff and also become acquainted with the information posted there.

Students with Disabilities:

The mission of Student Disability Services (SDS) is to help USF students with disabilities serve as fully contributing and actively participating members of the university community while acquiring and developing the knowledge, skills, values, and sensitivity to become women and men for others. Toward that end, SDS promotes a fully integrated university experience for students with disabilities by ensuring that students have equal access to all areas of student life and receive appropriate educational support and services to foster their academic and personal success

The School of Management would like to remind you of certain rights under the law applicable to students with disabilities (those with learning, physical, psychiatric, health, hearing, or vision impairments), and to solicit your assistance in following proper procedures in cases where these rights are invoked.

First, the determination that a student is disabled, and the characterization of that disability, is a highly confidential matter, disclosed only to those who need to know. Should you be informed that one of your students has a documented disability, you may discuss the matter only with that student or with others charged with providing assistance to that student. Under no circumstances should you discuss the student’s disability with other students, in or out of class.

Confidentiality rights maintain that students with disabilities are not required to provide medical documentation or results of a psycho-educational assessment directly to you. However, they are required to provide this information to SDS prior to receiving reasonable accommodations from the University. Therefore, you may request that your student provide you with accommodation verification from SDS before accommodating the student.

Reasonable accommodations are determined on a case-by-case basis, and accommodations provided cannot result in any academic penalty to a disabled student. 

For more information on this topic including answers to frequently asked questions, please visit the SDS website.

Student Resources:

Learning, Writing, and Speaking Centers

The University of San Francisco offers academic assistance to all students through The Learning Center, The Writing Center, and The Speaking Center. Services are available at no additional cost to USF students and include subject-specific tutoring, writing assistance, and communications-related support. The Learning Center also provides opportunities for academic skill development, through one-on-one academic skills coaching, group workshops, and online resources.

The School of Management would like to remind you of certain rights under the law applicable to students with disabilities (those with learning, physical, psychiatric, health, hearing, or vision impairments), and to solicit your assistance in following proper procedures in cases where these rights are invoked.

First, the determination that a student is disabled, and the characterization of that disability, is a highly confidential matter, disclosed only to those who need to know. Should you be informed that one of your students has a documented disability, you may discuss the matter only with that student or with others charged with providing assistance to that student. Under no circumstances should you discuss the student’s disability with other students, in or out of class.

Confidentiality rights maintain that students with disabilities are not required to provide medical documentation or results of a psycho-educational assessment directly to you. However, they are required to provide this information to SDS prior to receiving reasonable accommodations from the University. Therefore, you may request that your student provide you with accommodation verification from SDS before accommodating the student.

Reasonable accommodations are determined on a case-by-case basis, and accommodations provided cannot result in any academic penalty to a disabled student. 

For more information on this topic including answers to frequently asked questions, please visit the SDS website.

International Student and Scholar Services

International Student and Scholar Services (ISSS)  promotes a global perspective for the USF community through educational and programmatic outreach while fostering the holistic development of international students/scholars by providing support services and immigration advising.

Counseling and Psychological Services

Lots of college students experience mental health struggles. Counseling & Psychological Services (CAPS) can help with sadness, anxiety, loneliness, college adjustment, relationship struggles, and other concerns not requiring medical intervention.

Priscilla A. Scotlan Career Services Center

The Career Services Centeris designed to assist USF students and alumni in developing, evaluating and effectively implementing their career plans.

Student Liability Waiver Form for Off-Campus Events:

One of the important things we do in our courses is to use the resources of the San Francisco region as a vehicle for learning, including service learning projects, visits to sites and companies, and other activities. Because we live in today’s world, we have to consider potential risks and liabilities for these activities. Therefore, the university is requiring us to have students sign a “Liability Waiver” for local off-campus events. Faculty members must collect a waiver per course, not per outing from every student. 

What to do when a course engages in an off-campus activity:

1. Attain a copy of the appropriate waiver (“required” or “voluntary”). To locate the waiver, please navigate to the waiver page. Please note that once you are on the page, it may prompt you to login with your USF credentials.  Once you are on the waiver page and logged in, enter the Course, Semester, and Year in the second line at the top. 

2. Have all students who will be doing the activities in this course sign the waiver. If all students must do the activity, all enrolled students must sign a form.

3. Return the waivers to your departmental assistant.

If a student declines, please contact the program’s Associate Dean for guidance, and do not allow the student to participate in the event.