Amazon Business

 

Hilltop Shop Marketplace provides faculty and staff access to USF's corporate account with Amazon Business. This provides access to millions of products, bulk deals and discounts that general consumers cannot get. 

Amazon Business Account

An Amazon Business account is not a personal account. It is a corporate business account that is linked to the University and should only be used for business transactions.

Setting up the USF Amazon Business account requires a USF email address. Only one Amazon Business account per USF email is allowed. If a user’s USF email address is tied to a personal account, this user must immediately unlink the two. A different email address must be used for personal accounts.

How to Shop from Amazon Business

To shop, users must go to Hiltop Shop Marketplace, USF’s eprocurement system. 

Amazon Business Curated Catalog

Amazon Business launched a Curated Catalog Program for its enterprise users to streamline purchasing. Strategically shifting to guided buying will enhance purchasing efficiency, generate cost savings, and provide improved visibility of category expenditures.

Curated Catalog Program Highlights and Benefits

  • Supply Chain Resilience - High in-stock rates drive ease in planning and operational efficiency
  • Competitive Pricing - Realize savings up to 25% held with 6-month price ceiling terms
  • Selection of over 6,000 items across categories.
  • Save time with 2-day shipping option for Amazon Business Prime

Curated Catalog Categories

Amazon has prepared 3 Curated Catalog categories to shop from.

  • Maintenance, Repair and Operations (MRO)
  • IT Hardware / Peripherals
  • Office

To take advantage of the category pricing, go to the Amazon punch out store in Hilltop Shop Marketplace. Simply select Curated Catalog from the hamburger menu or scrolling tiles at the top of page, and start shopping!

Delivery

Unless the user entered a non-USF address, all packages are first delivered to Central Receiving, located at Hayes Healy Lower Level (HH LL), where they are formally accepted and scanned through the system. Central Receiving is overseen by Purchasing and Ancillary Services. Once sorted, the Mailroom - operated by Facilities Management - distributes the packages to the department locations.

Tracking Packages

To review past purchases in the Amazon punch-out store, go to the drop-down menu in the upper right corner and select “Your Orders.” This section provides a record of all previous orders along with their delivery status. By selecting “Track Package,” you can view detailed tracking updates. If an item is missing or delivered incorrectly, please email receiving@usfca.edu and include both the order number and tracking details. A member of the Purchasing staff will then follow up with Amazon on your behalf.

Order Cancellation and Return

Users can cancel orders that have not entered the shipping process yet. To cancel, select “Your Orders” in your Amazon Business account. For more information, click here.

Users can return items by also checking the “Your Orders” section of the Amazon Business account. Select the order and click on the “Return or Replace Items” button. Follow the instructions on obtaining your return label and note regarding the refund amount. After carefully repacking, bring the package(s) back to Central Receiving.