USF Central Receiving

 Committed to the accurate and efficient handling of all incoming University shipments. 

USF Central Receiving, operated by Purchasing and Ancillary Services (PaAS), serves as the official receiving hub for all parcels, freight, and vendor shipments destined for the Hilltop Campus.

Once packages are received, recorded in QTrak, and inspected, they are transferred to USF Mail Services, which operates under Facilities Management (FM), for campus delivery. QTrak is the University’s internal tracking system that ensures all shipments are logged and traceable from receipt to final delivery.

While both departments are part of the same delivery process, their roles are distinct: Central Receiving handles receipt, logging, and staging, and Mail Services manages final delivery to departments.

Please note: Central Receiving does not deliver packages to departments. For campus mail routes and delivery timelines, please review the USF Mail Services website or contact them at mailservices@usfca.edu or (415) 422-6341.

 

USF Central Receiving Location & Hours

Location: Hayes-Healy, Lower Level
Telephone: (415) 422-6696
Email: receiving@usfca.edu
Hours of Operation: Monday - Friday, 9:00 am - 4:30 pm

USF Central Receiving Responsibilities

USF Central Receiving is responsible for managing and processing all incoming shipments addressed to the University’s main business locations. The primary purchase order (PO) delivery address and main loading dock for large parcels and freight is Hayes Healy Receiving 

University Official Mailing Addresses:

  • University of San Francisco, Hayes-Healy Receiving, 2299 Golden Gate Avenue, San Francisco, CA 94118
  • University of San Francisco, 2130 Fulton Street, San Francisco, CA 94117

Responsibilities:

  1. Accept all incoming shipments addressed to the University’s main business addresses.
  2. Inspect all shipments for accuracy, quality, and compliance with University Purchasing Policy. 
  3. Log and stage packages for internal delivery by USF Mail Services

Freight & Large Deliveries:

Because storage space is limited, freight and pallet deliveries must be coordinated in advance. Please note: Shipments tied to a University Purchase Order (PO) are given priority over non-PO packages. 

To ensure acceptance:

  1. Notify USF Central Receiving in advance of all large or oversized deliveries.
  2. Provide details such as PO number, carrier, dimensions, and estimated delivery date. 
  3. Unannounced deliveries may be refused if secure storage is not available. 

Need Help?

Questions regarding incoming shipments, freight coordination, or package tracking, please contact USF Central Receiving: 

Email: receiving@usfca.edu Telephone: (415) 422-6696

Questions regarding mail delivery or campus routing, please contact USF Mail Services:

Email: mailservices@usfca.edu Telephone: (415) 422-6341

 

 

Last Updated: 10/10/2025