Hilltop Shop FAQs
HILLTOP SHOP ACCESS
Where can I access training?
Training is available based on your role. Please select the link to the appropriate training material below:
HTS TRAINING GUIDES
HTS CANVAS COURSES
HTS Knowledge base articles
*Requestor and Approver roles are assigned by Business Officers through Accounting & Business Services Banner Finance Access. Contact purchasing@usfca.edu for Canvas course invitations for Requestor and Approver roles.
What if I need support and/or assistance?
- Follow these instructions to submit a Hilltop Shop support ticket.
- For urgent matters, contact Purchasing & Ancillary Services or 415.422.5898, Monday through Friday 830AM - 5PM PST.
What is Hilltop Shop?
- USF Hilltop Shop is a digital marketplace that allows the faculty and staff to shop in a safe and secure environment.
- The platform increases ease of use by eliminating paper requisition and Banner p-reqs while increasing transparency and efficiency to university expenditures.
- This digital marketplace is USF leadership's goal to modernize business processes by providing a solution that speeds transactions and eliminates redundancies.
What are the roles and permissions within Hilltop Shop?
- There are 3 roles necessary for shopping in Hilltop Shop and they are defined within the following parameters.
Role |
Responsibilities & Capabilities: |
Shopper |
|
Requestor |
|
Approver |
|
Can Hilltop Shop be accessed through my mobile device?
- The mobile application is currently available to USF approvers only.
- Look on the Apple Store or Google Play.
- Purchasing & Ancillary Services are closely tracking the evolution of the mobile application and will notify the USF community once additional functionality is available.
What if I have a new Vendor I want to do business with?
-
Please direct the vendor to the USF Vendor On-Boarding Request page. An overview of the process is provided along with the link to initiate the vendor on-boarding process.
SE Vendors: Shipping and Handling Guide
SE Vendor | Shipping/Handling Fees |
Amazon | Free 2-day shipping on orders over $49.00 |
Office Depot |
*Desktop Delivery |
Staples | *Desktop Delivery To minimize environmental impact, please place a minimum order of $50. |
Medline | S&H fee varies by order. |
BSN Sports | S&H fee varies by order. |
Apple | Free Standard Shipping. Heavyweight and Inside delivery must be prearranged. Additional fees apply. |
Dell | Free Standard Shipping. Heavyweight and Inside delivery must be prearranged. Additional fees apply. |
CDW-G | Free Standard Shipping. Heavyweight & Inside delivery must be prearranged. Additional fees apply. |
Connection | Free Standard Shipping. Heavyweight & Inside delivery must be prearranged. Additional fees apply. |
B&H | Free Standard Shipping. Heavyweight & Inside delivery must be prearranged. Additional fees apply. |
VWR | S&H fee varies by order. |
Sigma Aldrich | S&H fee varies by order. |
Bio Rad | S&H fee varies by order. |
Grainger | Free standard ground shipping. |
Global Industrial | S&H fee applies to select items. |
SupplyWorks | Free Standard Shipping |
American Education Supply | S&H fee varies by order. |
SHI | S&H fee varies by order |
Home Depot | $25.00 delivery fee is applied to orders below $150.00. Orders above $150, delivery is free. In store Pickup is free. |
*Desktop Delivery means items are delivered directly to location.