Resources

Hive Support Contacts

Contact information for Innovation Hive support resources: hive@usfca.edu.

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myUSF account, network connection, printer driver install:

(415) 422-6668
itshelp@usfca.edu
myusf.usfca.edu/its

Card reader malfunction, card access, Don Dollars account:

(415) 422-7663    
onecard@usfca.edu
myusf.usfca.edu/one-card

All other matters concerning the copy/print program:

(415) 422-6118        
copycenter@usfca.edu
myusf.usfca.edu/purchasing/facstaff/printing

Canvas, USF-Wireless network, myUSF account, USF email, G Suite (DonsApps), faculty/staff computers, etc:

(415) 422-6668
itshelp@usfca.edu
myusf.usfca.edu/its

Technology consultations and training services (part of Information Technology Services):

ets@usfca.edu
myusf.usfca.edu/its/ets

Building or facility issues (for example: power outage, leak, ant infestation, air conditioning failure):

(415) 422-6464
myusf.usfca.edu/facilities

Patrol and dispatch services, crime reporting, and parking:

(415) 422-4201
parking@usfca.edu
myusf.usfca.edu/public-safety-transportation

ADA shuttle and Night Safety Program (part of Public Safety):

(415) 422-4201
dispatcher@usfca.edu
myusf.usfca.edu/public-safety-transportation/usf-shuttle-services

USF ID and Don Dollars (part of Public Safety):

(415) 422-7663
onecard@usfca.edu
myusf.usfca.edu/one-card

Mental health support and consultations

(415) 422-6352
myusf.usfca.edu/caps

Report incidents of sexual misconduct

Leighia Fleming
(415) 422-5330
lefleming@usfca.edu
myusf.usfca.edu/title-ix

Hazardous materials and wastes and USF recycling program (part of Facilities)

Joe Murphy
(415) 422-6883
murphyj@usfca.edu
myusf.usfca.edu/environmental-safety

Disaster preparedness (part of Public Safety):

Eric Giardini
(415) 422-4047
egiardini@usfca.edu

Sean Olson
(415) 422-5517
sean.olson@usfca.edu

Melanie Cahill (415) 422-5803
mcahill2@usfca.edu

Administrative support for faculty and students:

Samantha Lam
(415) 422-6155
slam14@usfca.edu