Hilltop Shop FAQs

HILLTOP SHOP ACCESS

LOGIN TO HILLTOP SHOP

Where can I access training?

Training is available based on your role. Please select the link to the appropriate training material below:

HTS TRAINING GUIDES

HTS CANVAS COURSES

HTS Knowledge base articles

*Requestor and Approver roles are assigned by Business Officers through Accounting & Business Services Banner Finance Access. Contact purchasing@usfca.edu for Canvas course invitations for Requestor and Approver roles.

What if I need support and/or assistance?

What is Hilltop Shop?

  • USF Hilltop Shop is a digital marketplace that allows the faculty and staff to shop in a safe and secure environment.
  • The platform increases ease of use by eliminating paper requisition and Banner p-reqs while increasing transparency and efficiency to university expenditures.
  • This digital marketplace is USF leadership's goal to modernize business processes by providing a solution that speeds transactions and eliminates redundancies.

What are the roles and permissions within Hilltop Shop?

  • There are 3 roles necessary for shopping in Hilltop Shop and they are defined within the following parameters.
Role Responsibilities & Capabilities:
Shopper
  • Shop/create carts in Hilltop Shop.
  • Assign Carts to Requestor.  (The Shopper must know who to ASSIGN CART.) 
  • On PO greater than $500, confirms if vendor has fulfilled the order by posting the receipt.
  • Optional: Can convey comments and funding instructions.
Requestor
  • Role is assigned by Budget Manager
  • Please Note:  Banner Finance access is a prerequisite for the Requestor/Approver role.
  • Based on assigned Banner FUND/ORG codes, Requestors/Approvers will have access to view financial activity through Banner Finance Self-Service, ePrint and Business Intelligence (BI) reports (i.e. Tableau, InfoAssist, etc.).
  • A completed Banner Finance Access Request will be required to enable user access.  Please access the Banner Finance Access Request Form at https://myusf.usfca.edu/abs/forms.
  • Can shop up to $500 from hosted catalog or punch-out store without additional  department approvals.
  • Receives assigned/submitted carts from Shoppers.
  • Can return the cart to the Shopper or edit the Cart before submitting into requisition workflow.
  • Must have knowledge of proper chart field use and responsible for proper FOAP assignment.
  • Confirms all requisition information is accurate, complete and complies with policy and funding requirements.
  • On PO greater than $500, confirms Vendor has fulfilled the order by posting the receipt.
Approver
  • Role is assigned based on Banner approval queues.
  • Please Note:  Banner Finance access is a prerequisite for the Requestor/Approver role.
  • Based on assigned Banner FUND/ORG codes, Requestors/Approvers will have access to view financial activity through Banner Finance Self-Service, ePrint and Business Intelligence (BI) reports (i.e. Tableau, InfoAssist, etc.).
  • A completed Banner Finance Access Request will be required to enable user access.  Please access the Banner Finance Access Request Form.
  • Can shop and submit requisitions without assigning carts to Requestor.
  • Review requisitions for compliance and budget availability on unrestricted funds.
  • Confirms requisition information is accurate, complete and complies with the policy and funding requirements.
  • Ability to edit requisition within workflow.
  • Ability to approve, return, or reject requisition.
  • On PO greater than $500, posts receipts to authorize payment to vendor.

Can Hilltop Shop be accessed through my mobile device?

  • The mobile application is currently available to USF approvers only. 
  • Look on the Apple Store or Google Play.
  • Purchasing & Ancillary Services are closely tracking the evolution of the mobile application and will notify the USF community once additional functionality is available.

What if I have a new Vendor I want to do business with?

  • Please direct the vendor to the USF Vendor On-Boarding Request page. An overview of the process is provided along with the link to initiate the vendor on-boarding process.