Frequently Asked Questions
Below are questions frequently asked by our students. If you have a question not listed here, contact the Counseling Psychology department to help you.
Online Tools and Technology
The Advising Hub can be found in the USF Student Hub. The Student Hub can be accessed by logging into MyUSF and clicking on View All Apps and clicking on the "Student Hub" tile from the list of available apps. For more information about the USF Student Hub, go to the Student Hub website on MyUSF.
The Educational Technology Services (ETS) department has a great Zoom informational webpage that includes help documentation, video tutorials and registration for online training about Zoom.
Canvas is an online learning management system (LMS) where students can log and attend online courses. Students can also manage their courses, Canvas certificates and other administrative information through the LMS. The ETS department has a great Canvas informational page on MyUSF that includes help documentation, video tutorials and registration for online classes. Below are some more helpful resources related to the Canvas software.
If you do not want to check your USFCA.edu email address daily, you can setup email forwarding to an account you do check on a daily basis. Once you have email forwarding properly setup, all email (minus spam) sent to your @dons.usfca.edu email address will automatically be forwarded to your personal email address.The USF Career Services Center's Tutoring Center has a great Email Forwarding instructional page on how set this up.
To add your my USF ID to your Apple wallet, log into https://csgoldweb.usfca.edu/common/local_mobile.php
Visit the LinkedIn Learning site to know more about online courses offered.
On-Campus Student Support
Besides borrowing books, students can take advantage of the Gleeson Library's services and resources such as course reserves, digital publishing services, document delivery, and online services. You can learn more on the Gleeson Library website.
You can book an appointment through the Career Services website.
You can make an appointment with the Center for Academic and Student Achievement (CASA) on the USF Student Hub. You can view more information on the CASA website.
To learn more about the Koret Center and all the sports, fitness and recreational programs it has to offer, visit their website on MyUSF.
Visit the Graduate Student Senate website on MyUSF.
You can get information about the student disability services and accommodations on campus on the Student Disability Services website.
You can view a list of offices, centers and services available at USF on the Offices and Services Directory page of the USF website.
USF is centrally located in San Francisco with various public transportation options. The BART system covers most of the Bay Area, providing quick access to the East Bay, the Peninsula, the airport, and other important destinations. To view directions and public transit information, go to the USF transit options web page.