When in doubt, please report any concerns about student behavior.
Department of Public Safety
Public Safety Dispatch: (415) 422-2911
The SOE protocols for reporting distressing student behavior:
- Emergency - If there is an immediate threat, call Public Safety Dispatch (415) 422-2911 to report the incident
- Non-Emergency - The mission of the University of San Francisco Care Referral Program is to support cura personalis, care for the whole person. As a staff or faculty member, you may encounter students who need your assistance for academic reasons; physical and mental health reasons; and/or other personal reasons. You may be the first contact and play an important role at USF in providing resources to support our students. Care Referrals allow staff and faculty to inform the Office of the Dean of Students about students in need of support or assistance. These referrals are used to initiate collaborative action plans to assist the referred student.
Counseling and Psychological Services
Students may or may not know that counseling services are available to them free of charge through the USF Counseling and Psychological Services (CAPS). CAPS is staffed by licensed psychologists experienced in working with student concerns. Supervised doctoral interns also provide counseling. They assist students in resolving problems that interfere with their optimal functioning. Students can receive brief individual or couples therapy. Those requiring or desiring longer-term counseling will be provided with referrals.
If you notice that a student is struggling academically or facing troubling personal challenges, you may refer them to CAPS or yourself for guidance on how best to support the student.
The cost of services is included as part of the student's tuition and fees.
Faculty and staff
Faculty and staff are welcome to use CAPS for a consultation or referral to outside agencies.