Meet the Team

Natalie the Director's photo

Hard work beats talent when talent doesn’t work hard. 

 

Natalie Townsend (she/her)

Director 
nrtownsend@usfca.edu

Staff Bio

Natalie Townsend joined Health Promotion Services in 2015. She was a NCAA student-athlete on the Women’s soccer team at San Francisco State University. Natalie enjoys working with students on a daily basis to provide them educational resources when accessing healthcare. She also enjoys coaching the USF Women’s Club Soccer team, as well as teaching courses in the Masters of Public Health program.

Education

Ed.D., Organizational Leadership, University of San Francisco
M.S. Behavioral Health, University of San Francisco
B.S. Kinesiology, San Francisco State University


 

Jenny's headshot

Find what works for you and stick with it, even if it is a small change to build a healthy habit.

 

Jenny Lee (she/her)

Assistant Director
jlee112@usfca.edu

Staff Bio

Jenny Lee joined the team in 2013 to launch a nutrition program and gain experience in public health outreach. She has been a certified Dietetic Technician, Registered (DTR or NDTR) since 2012, and enjoys helping students develop their own healthy habits around food and exercise. Not only that but she also enjoys working with students who want to develop their skills and leadership in health promotion. This San Francisco native is a lifelong learner who enjoys biking, researching random things, and eating good food.

Education

Executive MBA Candidate, University of San Francisco 
M.P.H. Generalist, University of San Francisco 
B.S. Clinical Nutrition, University of California, Davis

 


 

Christina Roby Staff Photo

‎Practicing gratitude can improve overall mood and longevity. Start incorporating small acts or practices of gratitude each day!

 

Christina Roby (she/her)

Program Assistant
cmroby@usfca.edu

Staff Bio

Christina Roby joined the Health Promotion Services team in 2023. She brings several years of program management experience and has enjoyed mentoring others through a holistic approach. She is passionate about making a difference in the lives of others and loves to support college students in their pursuit of health and well-being. She also enjoys practicing yoga and is a self-taught barista and coffee enthusiast. 

Education

M.P.H. Student, Community and Public Health Practice, University of San Francisco 
B.S. Health Education, Dance Minor, San Francisco State University


 

Shay Shields (she/her)

Graduate Social Work Intern

Staff Bio

Born and raised in the vibrant San Francisco Bay Area, Shay discovered her passion for social work while at Laney College, where she supported youth in earning both high school diplomas and college credits. Inspired by this work, she earned her BASW at San Francisco State University, focusing on equity in education, the workforce, and mental health advocacy. Shay is now pursuing her MSW at the University of Southern California and serves as a Graduate Social Work Intern at the University of San Francisco with Case Management and Health Promotion Services. She is dedicated to creating meaningful and lasting impacts in the lives of others. In all her work, Shay champions advocacy, social justice, and inclusivity.

Education

M.S.W Student, Social Change and Innovation, University of Southern California
B.S. Social Work, San Francisco State University
A.A.S. Social Sciences, Laney College


 

Student Assistants

Our student assistants support our front desk operations. Get to know who answers your phone calls and emails.

Volunteer Leaders

We have many volunteers who assist with events and programs. Here are some of our volunteer leads who take initiative and meet with the HPS team on a regular basis. 

Learn more about how to get involved in our volunteer program, Dons Helping Dons.

Contact Us

Meet the Team

Health Promotion Services

Address
2130 Fulton Street University Center, 5th Floor, San Francisco, CA 94117

Hours:
Mon-Fri: 8:30 a.m. to 5 p.m.
UC 5th Front Desk Hours are Mon-Fri: 10 a.m. to 3 p.m.