Media Services

Media Services coordinates student videographers to film class sessions, performances, and other live events, and assists with transferring media from older formats to newer digital formats. For example, VHS tapes can be transferred to DVDs, and disks can be transcoded to digital formats.

These services are by arrangement only. Please contact our office at (415) 422-2003 or Consult the information below if you have questions about making a request.

Request a Media Services recording on VirtualEMS

Contact Us

Contact Media Services at (415) 422-2003 or Media Services is located in the Lone Mountain Garden Room (click for printable map). 

Note: For information on equipment checkout such as camcorders, iClickers, recorders, etc., please contact Instructional Technology and Training (ITT) at (415) 422-2223 or

Office hours (staffed): 9:00AM to 5:00PM, Monday through Friday

Operational hours: 9:00AM to 9:00PM, Sunday through Saturday (excluding university holidays)

Map to Media Services, located at the Lone Mountain Garden Room

Photograph of a Mac computer running video editing software

Request AV Recordings

To request recordings for in-class or on-campus events, visit VirtualEMS and log in with your myUSF credentials. Detailed instructions are available in this article.

Request a Media Services recording on VirtualEMS

Please note that Media Services is reliant on student employment and availability. If you believe your event may go longer than requested, please consider extending the length of the requested recording. Media Services cannot guarantee the technician will be available to stay later than booked.

For routine inquiries, contact Media Services at (415) 422-2003 or mediaservices@usfca.eduFor urgent inquiries, please contact the ITS Help Desk at (415) 422-6668.

Classroom recordings: Student videographers use compact camcorders on a tripod. Please note there is not an option to use external microphones; recordings will capture audio from the entire room. Processing recordings generally requires 2-3 business days, after which videos will be available for distribution.

  • Faculty/Staff Candidate Presentation: Teaching demonstrations, candidate talks, interviews, etc.
  • Lecture: Guest lectures, repeated recordings, workshops, etc.
  • Student Presentations: Individual or group student presentations; can be separated per presentation

Large venue recordings: Student videographers use professional camcorders with the option to connect external microphones and the venue’s audio system. Processing recordings generally requires 5-7 business days, after which videos will be available for distribution. Please note videos requiring closed captioning (e.g., that will be available for public viewing) require an additional 2-3 business days.

  • Keynote Speaker: One speaker with microphone
  • Multiple Speakers: Multiple speakers speaking back-to-back
  • Panel: Multiple speakers speaking simultaneously
  • Performance/Other: Dance recitals, concerts, theatre performances, etc.

As your recording may encompass many of this criteria, please select the option that is most generally appropriate for the event (e.g., a keynote speaker with a panel-led Q&A = Panel).

If your event contains an agenda, names of speakers for title cards, and/or other information, please indicate so in the EMS webform. Email additional information to with the event name and date in the subject. 

Photograph of a VCR player

Request DVD/VCR Conversions

After submitting your request, please contact Media Services to schedule a consultation and hand-off of media.

Submit a conversion request on Google Forms

The University of San Francisco offers access to a variety of video-on-demand repositories and a rich collection of DVD videos. Learn more about them on the Gleeson Library video guide. If you have media that is not available here, consider requesting a Media Services conversion.

Per standard copyright and fair use policies, it is your responsibility to confirm you have permission to convert media into digital formats and/or for online redistribution. Although USF cannot provide legal consultation on obtaining permission, Gleeson Library | Geschke Center has published a guide on Copyright and Teaching, accessible here. This includes resources that can help determine if the appropriate permissions have or can be obtained.

You are not alone in searching for this information! For further consultation and research assistance, contact the Copyright Specialists at Gleeson Library.

  • VHS to DVD and/or digital copy (.mov)
  • DVD to digital copy (.mov)
  • miniDV to digital copy (.mov)
  • CD to digital copy (.mp3)
  • Existing digital copies to other formats
  • Disc media to be duplicated (DVDs and CDs)
  • A VHS to DVD recorder is used for converting VHS tapes to DVDs.
  • An Elgato video capture device is used for converting analog media to digital files.
  • Handbrake is used for transcode (“rip”) DVDs to digital files.
  • Adobe Premiere Pro is used for all post-production and conversion between file formats.
  • Please contact Media Services to schedule a drop off for the media being converted.
  • We ask that clients provide blank DVD-R discs if more than 2 copies are requested. Contact our office if you need assistance acquiring discs.
  • A maximum of 7 media to be converted can be included in each request.
  • Although the ITS Help Desk can help coordinate drop off and deliveries, we recommend personal delivery of all media.

Photograph of two people pointing at a laptop with a video playing

Streaming Media

ITS maintains a streaming video server powered by Ensemble for the USF community, where videos are accessible through weblinks and can be embedded into Canvas courses and other webpages. Contact Media Services for more details about this service.


Many common uses for streaming media might include: student speeches, interviews, presentations, lectures, demonstrations, edited videos and virtually any event or recorded media for which you possess the copyright, appropriate permissions or use according to fair-use guidelines. 

Recordings created by Media Services are uploaded to Ensemble unless other arrangements are made.

If you have your own media to upload for streaming, contact Media Services at (415) 422-2003 or Please note: Streaming media must adhere to web accessibility guidelines set forth by the university. Consult OMC's resource page on Digital/Web Accessibility for more information.

ETS provides training on tools for audio/video editing and production, including Audacity (Windows/Mac) and iMovie (Mac only). Visit the ITT training calendar on myUSF to learn more and attend a training.

Please obtain written permission to record subjects using the Permission to use Voice, Likeness form.