Consultation & Outreach

It is not uncommon for college students to experience mental health struggles. Counseling and Psychological Services (CAPS) is a great source of support for issues of sadness, anxiety, loneliness, college adjustment, relationship struggles, and other concerns not requiring medical intervention. All students are invited to join CAPS' online workshop series, including the three-session Anxiety Toolbox. You can request a consultation or referrals and access our extensive website resources.  In addition, CAPS' All Hours “warmline” can be contacted by calling (855) 531-0761, or students can use the peer-led Crisis Textline by texting HOME to 741741. CAPS is also offering remote individual and group teletherapy to students residing within California. (State regulations prevent provision of therapy across state lines.) Therapy services include Single Session Therapy (SST), brief ongoing therapy, and group therapy. There are no fees for services.  Students receiving one-on-one therapy at CAPS may choose to talk either by video or telephone. Please call (415) 422-6352 to schedule an appointment. If you are concerned about a student and would like someone to follow up with them, please contact the Dean of Students Office at (415) 422-5330. If you or someone you know is at immediate risk of harm to self or others, please contact Public Safety at (415) 422-2911 if in San Francisco; if out of state, dial 911 or call the National Suicide Prevention Hotline at 1-800-273-8255.

Consultation

Consultation services are available to USF students, faculty, family members, roommates, friends, and staff when they have concerns about the psychological well-being of a USF student. USF students not residing in California are able to consult with a Counseling and Psychological Services (CAPS) staff member regarding their personal mental health issues. If mental health services are needed for someone who is not a USF student residing in California, CAPS  or the Dean of Students Office can provide referrals to clinicians elsewhere. Contact CAPS at (415) 422-6352 and ask to speak to a member of CAPS' professional staff.

Unless there is an emergency, CAPS will not reach out to students and offer an appointment. The Office of the Dean of Students will reach out to students of concern and encourage them to make an appointment with the Office of the Dean of Students and/or CAPS as appropriate.  Please report students of concern to https://myusf.usfca.edu/dean-of-students/students-of-concern.

Online Consultation for International Students

CAPS counselor Robin Li, Ph.D., provides online consultations to international students every Tuesday from 3 to 5 pm (Pacific Time) with no appointment needed. Consultations can be provided in English or Mandarin. International students can access this service online at https://doxy.me/usfcapsrl. Please note that consultations are not psychotherapy. Students needing to consult with Dr. Li at a different time due to time zone constraints or other reasons can contact CAPS at (415) 422-6352 to set up an appointment.

Outreach

Outreach and educational services are part of our effort to reach the largest possible segment of the USF population and assist in preventing problems as well as help resolve existing ones. Workshops and presentations on a variety of mental health topics can be arranged with a 2-week advance request.

Possible presentation topics (including but not limited to):

  • Anger management
  • Assertive communication
  • Bi-/multiculturalism
  • Body image and eating disorders
  • CAPS services and how to access them
  • Dating violence
  • Dealing with difficult people
  • Depression
  • Emotional intelligence
  • Fears and phobias
  • Gender identity
  • Relationship skills
  • Overcoming anxiety
  • Sexual orientation
  • Stress management/relaxation tips
  • Substance use issues
  • Suicide
  • "Superwoman syndrome"
  • White identity development