Echo360 FAQs

Echo360 is our lecture capture solution for faculty and students at USF. It is one of the leading vendors and was chosen for its ease of use and powerful features.

With Echo360, instructors can automatically record their class lectures and presentations by completing a short form. After that, faculty can focus on their class without needing to interact with the recording hardware as everything is automated. Sharing these videos with students is also extremely simple.

To request Echo360 recordings in one of these rooms, visit the ITS Reservations webform.

You will be notified when your request has been entered into the system. After that, Echo360 recordings are completely automated. Your recording will begin and end promptly and automatically.

After the class session ends, the recording is uploaded and compressed for web streaming. When the processing is complete, an email is sent to the instructor with links to the Echo360 site. Login with your myUSF credentials and you'll find all of your videos under the "Library" tab. The finished recordings can be shared in a variety of ways and can also be linked to your Canvas course.

Lecture capture can contribute to improved comprehension and retention of classroom instruction. Particularly for classes that cover a large amount of difficult or technical material, the ability for students to return to a recording of a particular class and review the presentation is extremely valuable.

The use of lecture capture can increase student participation in the classroom. If students know they can review the material after class, they will focus less on taking notes and focus more on engaging in the course.

Students can easily record presentations for classes as part of assignments and also make them available for their classmates to critique and review.

Recordings of guest speakers and presenters can be made and used for subsequent courses.

Echo360 lecture capture recordings and video uploads will automatically generate a text transcript, thanks to a new partnership with Amazon's Automatic Speech Recognition (ASR) technology. As the transcript is automatically created, no additional interaction is required.

As the process is automatic, users will see transcripts and closed captioning available in the video player after a recording is published to an Echo360 course. At launch, you will need to export a transcript to a word processor and re-upload changes. Consult this article on the ITS Service Portal for more details on editing your transcript.

Yes. To opt out, log into your Echo360 account and disable ASR transcripts in the settings for each course and section. Contact an Echo360 administrator at for assistance with opting out.

Additional resources

To request an Echo360 recording, visit the ITS Reservations webform. Email for all other inquiries, including making changes to your reservation.

To learn more about the Echo360 platform and schedule a training, contact ITT: or visit Gleeson Lower Level, G02.

For technical assistance, contact the ITS Help Desk at (415) 422-6668 or by creating a Self-Service ticket via the ITS Service Portal.