Learning Spaces and Media Services

Gleeson 213 active learning classroom with colored rolling chairs and multiple screens

Our Services

The Learning Spaces and Media Services departments are dedicated to supporting and enhancing our learning environments to meet the needs of our faculty and students.

We design our AV presentation technologies, manage all projects for installing and renewing our AV infrastructure, provide recording solutions for classroom lectures and live events, and provide services for digital media conversions and media streaming.

Important Notice: Windows 7 Classroom Computers

Updated: December 2019

Effective with Spring 2020 classes, general inventory classroom computers will be MacOS only and will no longer support the Windows operating system at startup.

This is due to Microsoft ending all support and security updates for Windows 7 in January 2020 along with several other significant changes and technical challenges. One of these is that Apple has made changes to their hard drive system that prevents customers from imaging in traditional methods, leaving us no options for mass deployment of Windows 10.

At the conclusion of the Fall semester, the computers in our general inventory classrooms will have Windows 7 removed.

Please know that all the standard software in the Windows classroom image is also installed in the MacOS environment. For Microsoft Office and cloud-based applications the experience will be virtually identical. If there is software specific to your course that needs to be installed within MacOS, please contact the ITS Help Desk for assistance.

You can also request a Help Desk technician to visit your class if you may need support getting started with MacOS.

For faculty that prefer to bring their own laptops to class, all of our classrooms have "guest laptop" connections.  All classrooms support either HDMI and VGA connections and many support both.  If you think you may need a video adapter or unsure what you may need for a specific classroom, please visit one of our Help Desk locations for advice and support.

Windows laptops can also be checked out as loaners from the Help Desk and Gleeson Library support desks.

For technical inquiries, you can create a support ticket to the ITS Help Desk by emailing itshelp@usfca.edu. For urgent inquiries, please call (415) 422-6668.  You can also learn more by visiting help.usfca.edu and searching for “Classroom Computer.”