Technical Support

content last updated 10-12-2022

ASK FOR HELP

"HEY!" - VOICE OR VIDEO CALL, MESSAGE, EMAIL, VISIT, or HOLLER

Get in touch with the Director of A+A Technology when you need assistance with technology in an A+A classroom or advice when it comes to keeping your personal computer in good working order, backing it up, and installing the software you need. (Their hours and contact information are in the contact box on the right side of this webpage.)

At all other times, or in their absence, either submit a Service Request and they'll respond at their next opportunity during business hours, or if it's a particularly urgent matter, contact the fine folks at the ITS Help Desk.

SUBMIT A SERVICE REQUEST

Use this form to ask a question, report an issue, or get help with A+A / XARTS classroom or curricular technology. The Director of A+A Technology will respond at their next possible opportunity during business hours.

HELP YOURSELF

BROWSE FREQUENTLY ASKED QUESTIONS AND ANSWERS

Get answers to frequently asked questions, including fixes or workarounds for known quirks.

FOLLOW THESE BASIC TROUBLESHOOTING STEPS

These quick and easy steps will solve 99% of computing and printing issues in XARTS classrooms.

BROWSE TIPS AND ADVICE

Sometimes the Director of A+A Technology dives deeper into topics of particular interest to the Art + Architecture community. You can find those articles here.